The Springs Cinema & Taphouse

Very comfortable cinema theatre. Watched a good movie

First time at this theatre. Theatre was clean, bathroom was clean, and seats were comfy. Only negative- We sat in theatre 8 and it smelled pretty bad of mildew and it was extremely humid in there. Didn’t feel much air circulating. Just felt musty in there. Otherwise we had a nice time.

Really nice seating and the food is solid for a movie theater. Shout out to the genius that came up with the concept of bringing you a second round of drinks during the movie(you pay when you order the first round and they come to your seat) deserves a raise.

Great chairs and ambient to watch Superman the popcorn could be refilled and it had burgers pizza and others

Favorite theater in town! Always good energy there

Nice atmosphere, and the restrooms are clean.

The manager that night was somewhat disrespectful for our event. Unfortunately there was a bit of confusion between the planner & the “the lady” that was redirecting everyone.
Nonetheless, we had a good time for the screwing of DarrylVega!
The bar lady was super nice, the popcorn was fresh (add lots of butter too). The tall guy was sooo cool & nice as well.

Please teach the staff to be more attentive to us… Unfortunately we didn’t know any protocols that would have made this night an easier one.

See yelp for the other review

This place is fantastic and the only theatre we go to see movies. Great vibe, exceptionally friendly staff, very efficient, the food options are divers and quality is impressive for theatre fare. The theatre’s themselves are the most comfortable, spacious and clean I’ve ever been too. To top it off it’s a local business - it’s such an asset to the area. Keep up the excellence and innovation!

Live this movie theater. Staff is friendly, place is clean.

Sara (Guest Experience Director) reached out and resolved all issues, apologizing for all of the below. Thank you! —> Please take this top portion as an edit to the initial review below. (5-Stars)

When we entered for our movie, we walked up to the register to the right of the bar, that did not say, Closed. The other one showed Closed on the screen. We walk up to purchase only a bottle of water, and the young girl, come to find out later, she was the Front Desk Manager said, that register was closed, because she was closing it out. Interesting, it was only 9:45pm, to close both registers they had in the regular lines. She directs us to the bar, to wait in line for a bottle of water that was almost $6. Then, when we get ready to check in for our movie, we see another couple walk up to the register that was marked, Closed earlier, where we were turned away 5 minutes prior, and get waited on to purchase something. I approached the Manager and she said, her Manager that was wherever said, “Wait on them, that is my cousin.” I approached the Manager that was up front and told her, that is exactly the issue across the United States right now, how people are treated based off who we know and more. She agreed and apologized several times. Definitely not her fault, but she should know better. HOWEVER, the Manager that gave her this direction is a terrible leader and knows nothing about Customer Service, but is providing an unequal service to paying customers and training his employees to do the same. (Cilas)

Additionally, while we were watching the movie in Studio 8, we heard all of the staff, 5+ of them being very loud, interrupting the movie several times over 2 hours. Sounds like they needed some more work.

So, yes, not having any registers open during working hours is not ok, and turning around and providing service based off of favoritism is not ok either. I live right down the road and watch movies here often, but I will most likely go to the AMC competition down the road from now on. Just a bunch of young kids not knowing how to manage a business, and a poor Upper Manager that needs training. I expect my money back, 100% refund.

Really Nice theater and decent prices

What a cool venue! The lobby is very quaint. The bathrooms were clean. The theatre is equipped with full on recliners and easy to maneuver tray tables. Please like this review!

Good food and good times.

The coolest theater I've ever been to.

Recently visited for a special showing of Pride & Prejudice. The tickets were reasonably priced and the theater was clean, comfortable and nice. Food we ordered was pretty good and not overly priced.

I really liked that they seem to have a lot of special events/showings at this theater. I saw a lot upcoming that made me want to return even though I don't live particularly close to this location.