The place was kinda clean. My fries were older then me and the JCB looked horrible. The manager had a attitude when I asked for refund!
Atmosphere: 2
Food: 1
Service: 1
Lashaud Pollard
I originally ordered the $8 JBC meal, with the hamburger build on both. The cashier kept saying $5 JBC meal and it wasn’t what I said. She asked me what sauce I wanted and I asked, what for? What I ordered didn’t come with nuggets. Because I quickly got annoyed with the cashier, as if what I wanted was so difficult to comprehend, I just went ahead and got the $5 deal, with the hamburger build. When I got it, the burger didn’t even have the hamburger build on it, nor did it have lettuce either. I was left confused as to what was so difficult about my order smh
Atmosphere: 1
Food: 1
Service: 1
Niyah Renee
Me and my friends attended this Wendy's recently. This Wendy's is soooo unorganized. I was waiting for 30 minutes then an additional 10 minutes for my friends to get theirs. The staff is rude to eachother. One lady was upset because her fries were cold. Im surprised i didnt get food poisoning by the way the kitchen looked...The floor was wet and dirty. This location desperately needs to work on time management and organization.
Atmosphere: 3
Food: 3
Service: 1
flamingosrule
Hot, delicious and great customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Jong Choi
Good place to have a quick lunch.
Atmosphere: 5
Food: 4
Service: 5
Paa Imbeah
AI ordering machine is useless. Screen doesn’t work so you can’t even see the menu or the prices.
Atmosphere: 1
Service: 1
Andrew Day
Where do I begin? My girlfriend went through the drive through for a mobile order. 1. The person who have here the drinks told my gf that the system doesn't show what drinks are purchased. Excuse me? So she told me when she got home that the person handling the drinks basically just picks random drinks good people. I ordered a Dave's cream soda and was given what I believe to be a diet root beer. My gf ordered an orange cream soda. She was given some sort of pink, strawberry drink. That's not orange or cream soda. So my gf asked for the drinks to be fixed but the person refused to do it. 2. I only received 3 nuggets instead of 4. I ordered bbq sauce but was given honey mustard. I wanted pickles, ketchup, and mustard. I ended up getting none of that but got mayo instead. The food was literally ice cold when we started eating and we live 2 minutes away. How can these employees not read? What is so hard about getting the correct orders? I have worked in food service and never had a problem. Why couldn't the worker replace the drink that we payed for? Why would the worker refuse? My gf got fed up and left. After over a year of not going to Wendy's, we definitely won't be going back. This is ridiculous how we pay for stuff and don't get what we ordered.
Atmosphere: 1
Food: 1
Service: 1
Tommy Siedner
Nice and helpful staff.
Atmosphere: 5
Food: 5
Service: 5
Darrell Birchett
In and out. Staff was funny and friendly
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chili
Andrew Weyant
They have AI and a very fancy drive through monitor, which almost makes the whole experience better.
Good hamburgers...nice dining areas where can plug in my laptop with no problem and do work reports
Atmosphere: 5
Food: 5
Service: 4
Joshua Whitfield
The AI ordering sucks and keeps getting things wrong. Is this an excuse not to hire actual employees? Edit: AI still gets the order wrong, but a nice person stepped in to help. Quality of ingredients seems to be going downhill.
Atmosphere: 3
Food: 3
Service: 4
Earl Armstrong
Employees had great attitudes. Place was very clean. Service was excellent 👌👍
Atmosphere: 5
Food: 5
Service: 5
Troy
I used to go to this location all the time but now that an AI computer is taking my order I will not be returning.
Atmosphere: 1
Service: 1
JC
A computer takes your order at the drive-through. 🤯 It’s very confusing and terrible. You need to have real people working to take your order because now we’ve been sitting here for 20 minutes while the actual worker at the window tries to change our order because the computer did not take it correctly!!! 😤 A robot cannot give good customer service. This is a VERY bad company decision Wendy’s!!! 🤯🤦🏼♀️😩
The place was kinda clean. My fries were older then me and the JCB looked horrible. The manager had a attitude when I asked for refund!
Atmosphere: 2
Food: 1
Service: 1
I originally ordered the $8 JBC meal, with the hamburger build on both. The cashier kept saying $5 JBC meal and it wasn’t what I said. She asked me what sauce I wanted and I asked, what for? What I ordered didn’t come with nuggets. Because I quickly got annoyed with the cashier, as if what I wanted was so difficult to comprehend, I just went ahead and got the $5 deal, with the hamburger build. When I got it, the burger didn’t even have the hamburger build on it, nor did it have lettuce either. I was left confused as to what was so difficult about my order smh
Atmosphere: 1
Food: 1
Service: 1
Me and my friends attended this Wendy's recently. This Wendy's is soooo unorganized. I was waiting for 30 minutes then an additional 10 minutes for my friends to get theirs. The staff is rude to eachother. One lady was upset because her fries were cold. Im surprised i didnt get food poisoning by the way the kitchen looked...The floor was wet and dirty. This location desperately needs to work on time management and organization.
Atmosphere: 3
Food: 3
Service: 1
Hot, delicious and great customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Good place to have a quick lunch.
Atmosphere: 5
Food: 4
Service: 5
AI ordering machine is useless. Screen doesn’t work so you can’t even see the menu or the prices.
Atmosphere: 1
Service: 1
Where do I begin? My girlfriend went through the drive through for a mobile order.
1. The person who have here the drinks told my gf that the system doesn't show what drinks are purchased. Excuse me? So she told me when she got home that the person handling the drinks basically just picks random drinks good people. I ordered a Dave's cream soda and was given what I believe to be a diet root beer. My gf ordered an orange cream soda. She was given some sort of pink, strawberry drink. That's not orange or cream soda. So my gf asked for the drinks to be fixed but the person refused to do it.
2. I only received 3 nuggets instead of 4. I ordered bbq sauce but was given honey mustard. I wanted pickles, ketchup, and mustard. I ended up getting none of that but got mayo instead. The food was literally ice cold when we started eating and we live 2 minutes away. How can these employees not read?
What is so hard about getting the correct orders? I have worked in food service and never had a problem. Why couldn't the worker replace the drink that we payed for? Why would the worker refuse? My gf got fed up and left. After over a year of not going to Wendy's, we definitely won't be going back. This is ridiculous how we pay for stuff and don't get what we ordered.
Atmosphere: 1
Food: 1
Service: 1
Nice and helpful staff.
Atmosphere: 5
Food: 5
Service: 5
In and out. Staff was funny and friendly
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chili
They have AI and a very fancy drive through monitor, which almost makes the whole experience better.
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Good hamburgers...nice dining areas where can plug in my laptop with no problem and do work reports
Atmosphere: 5
Food: 5
Service: 4
The AI ordering sucks and keeps getting things wrong. Is this an excuse not to hire actual employees? Edit: AI still gets the order wrong, but a nice person stepped in to help. Quality of ingredients seems to be going downhill.
Atmosphere: 3
Food: 3
Service: 4
Employees had great attitudes. Place was very clean. Service was excellent 👌👍
Atmosphere: 5
Food: 5
Service: 5
I used to go to this location all the time but now that an AI computer is taking my order I will not be returning.
Atmosphere: 1
Service: 1
A computer takes your order at the drive-through. 🤯 It’s very confusing and terrible. You need to have real people working to take your order because now we’ve been sitting here for 20 minutes while the actual worker at the window tries to change our order because the computer did not take it correctly!!! 😤 A robot cannot give good customer service. This is a VERY bad company decision Wendy’s!!! 🤯🤦🏼♀️😩
Atmosphere: 1
Food: 4
Service: 1
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