GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
Fanessa Williams
I am appalled, furious, and heartbroken by my recent experience with DoorDash/Wingstop. When I received my order, the name attached to it was a vile racial slur: “N***.”** Let that sink in. In 2025, a platform this large allowed something so hateful, dehumanizing, and dangerous to appear on an order attached to a real human being.
This isn’t just a “mistake.” It’s a failure of basic decency, ethics, and technological safeguards. How was this even allowed through your system? How is this not immediately flagged? And most importantly—what are you doing to fix it?
I don’t want a canned apology. I want answers, action, and change. No one—NO ONE—should ever have to experience this level of racism while trying to order food.
DoorDash, you need to take real accountability. Fix your system. Educate your team. Earn back the trust of the people you’ve hurt.
Wingstop, to the employee who actually wrote this: —it was blatant racism, and it cut deep. You didn’t just write a word. You used one of the most violent, hateful terms in history, and aimed it at a real human being. Me.
You tried to reduce me to a slur. But what you really did was expose your ignorance, your hate, and your cowardice.
I am not your target. I am not your punchline. I am a Black woman with dignity, history, and strength that you’ll never be able to erase with a word.
I hope you realize the weight of what you did. I hope it haunts your conscience the way your word tried to haunt my day. And I hope you understand that accountability is not optional—it’s coming.
Emma Mccabe
My boneless wings were the size of quarters literally so small. There was way too much cheese on my garlic parm wings, I mean mounds of it. And my corn was literally frozen. Terrible experience… 😔
Tory Thomason
Will never eat at any location again!!!! Ordered food online May 16th. After 1.5hrs of patiently waiting, checked on my order. They didn’t have my order ticket. Asked for a refund, was told only the GM could refund online orders and to call back next day(Saturday). Also left my name and number for them to contact me. Called corporate that Friday night as well, was told I’d hear back in 3-4days. Called the store back the next day (Saturday), GM isn’t there again. Called back Sunday, GM still isn’t there. Keep being told to call back the next day. Staff was once again rude and unhelpful and tried to hang up on me. Called corporate again that Sunday, they are still no help. Said another 3-4days. Here it is Thursday, no call back from the store, no call back from corporate, no refund. WORST CUSTOMER SERVICE EVER! No accountability or even care that it’s been a week and they still have my money for a service and product that wasn’t rendered. I am absolutely disgusted with this company. Please don’t spend your money here!
Shrinivas Poojari
GREAT CUSTOMER SERVICE+1 (805)-301 7071 NO NONSENSE AND GREAT ASSISTANCE!!!
Chris Hannon
Incompetent management. Offered a deal and then pulled it. I'll never go again and recommend against it to everyone unless I get my free meal. Leaving one stars on all local locations.
Jody Swenson
I had Wingstop for the first time on Tuesday in Shakopee Minnesota and it was excellent! Perfectly cooked chicken thick and tasty. The Louisiana rub was pretty hot for me. Sadly when I got home the blue cheese dip was not in the bag. The sauce was leaking out of the bag.
Karl James
Garbage food! Especially your tenders! Just FROZEN garbage tenders from one of the big food service companies. If HARDEES can make a decent tender why can’t you?
Hazel McGlown
we spent $45 from Whipple location Hayward and requested well done received the order over cooked. Because I had no way to return the food they would not refund…
wow… We had become big fans of the food until today. Ordered through DoorDash for my kids. Someone else picked up the order. When the DoorDash driver and I both tried to resolve this, the person working at the store basically told me to go F myself. No refund. didn’t care. No food for my kids. Lost our business.
Atmosphere: 1
Food: 2
Service: 1
Alexander Christensen
John greeted me and everyone who walked in the store promptly to take their order. Was very impressed with the cleanliness of the store and their 100 health-score. Very well operated location!
Atmosphere: 5
Food: 5
Service: 5
Tellisha Silva
Delivered half my order. Tried to blame the driver. Then when i went to the store they lied. The driver showed up and said they only give him 2 orders. They were rude the entire time!
Vansh Pandita
Food was amazing. Slower comparative time for ordering & prepping food Everything else was amazing
was greeted when I entered the store and as I ordered the cashier even made some great suggestions in which I did make an adjustment in my order which turned out great. I really appreciated just how clean the store was, especially the restroom. thank you for your attention to your customers which is lacking in most businesses today.
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
I am appalled, furious, and heartbroken by my recent experience with DoorDash/Wingstop. When I received my order, the name attached to it was a vile racial slur: “N***.”** Let that sink in. In 2025, a platform this large allowed something so hateful, dehumanizing, and dangerous to appear on an order attached to a real human being. This isn’t just a “mistake.” It’s a failure of basic decency, ethics, and technological safeguards. How was this even allowed through your system? How is this not immediately flagged? And most importantly—what are you doing to fix it? I don’t want a canned apology. I want answers, action, and change. No one—NO ONE—should ever have to experience this level of racism while trying to order food. DoorDash, you need to take real accountability. Fix your system. Educate your team. Earn back the trust of the people you’ve hurt. Wingstop, to the employee who actually wrote this: —it was blatant racism, and it cut deep. You didn’t just write a word. You used one of the most violent, hateful terms in history, and aimed it at a real human being. Me. You tried to reduce me to a slur. But what you really did was expose your ignorance, your hate, and your cowardice. I am not your target. I am not your punchline. I am a Black woman with dignity, history, and strength that you’ll never be able to erase with a word. I hope you realize the weight of what you did. I hope it haunts your conscience the way your word tried to haunt my day. And I hope you understand that accountability is not optional—it’s coming.
My boneless wings were the size of quarters literally so small. There was way too much cheese on my garlic parm wings, I mean mounds of it. And my corn was literally frozen. Terrible experience… 😔
Will never eat at any location again!!!! Ordered food online May 16th. After 1.5hrs of patiently waiting, checked on my order. They didn’t have my order ticket. Asked for a refund, was told only the GM could refund online orders and to call back next day(Saturday). Also left my name and number for them to contact me. Called corporate that Friday night as well, was told I’d hear back in 3-4days. Called the store back the next day (Saturday), GM isn’t there again. Called back Sunday, GM still isn’t there. Keep being told to call back the next day. Staff was once again rude and unhelpful and tried to hang up on me. Called corporate again that Sunday, they are still no help. Said another 3-4days. Here it is Thursday, no call back from the store, no call back from corporate, no refund. WORST CUSTOMER SERVICE EVER! No accountability or even care that it’s been a week and they still have my money for a service and product that wasn’t rendered. I am absolutely disgusted with this company. Please don’t spend your money here!
GREAT CUSTOMER SERVICE+1 (805)-301 7071 NO NONSENSE AND GREAT ASSISTANCE!!!
Incompetent management. Offered a deal and then pulled it. I'll never go again and recommend against it to everyone unless I get my free meal. Leaving one stars on all local locations.
I had Wingstop for the first time on Tuesday in Shakopee Minnesota and it was excellent! Perfectly cooked chicken thick and tasty. The Louisiana rub was pretty hot for me. Sadly when I got home the blue cheese dip was not in the bag. The sauce was leaking out of the bag.
Garbage food! Especially your tenders! Just FROZEN garbage tenders from one of the big food service companies. If HARDEES can make a decent tender why can’t you?
we spent $45 from Whipple location Hayward and requested well done received the order over cooked. Because I had no way to return the food they would not refund…
Worst wingstop I've ever been
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
wow… We had become big fans of the food until today. Ordered through DoorDash for my kids. Someone else picked up the order. When the DoorDash driver and I both tried to resolve this, the person working at the store basically told me to go F myself. No refund. didn’t care. No food for my kids. Lost our business.
Atmosphere: 1
Food: 2
Service: 1
John greeted me and everyone who walked in the store promptly to take their order. Was very impressed with the cleanliness of the store and their 100 health-score. Very well operated location!
Atmosphere: 5
Food: 5
Service: 5
Delivered half my order. Tried to blame the driver. Then when i went to the store they lied. The driver showed up and said they only give him 2 orders. They were rude the entire time!
Food was amazing.
Slower comparative time for ordering & prepping food
Everything else was amazing
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Chicken Wings, Chicken Sandwich
was greeted when I entered the store and as I ordered the cashier even made some great suggestions in which I did make an adjustment in my order which turned out great. I really appreciated just how clean the store was, especially the restroom. thank you for your attention to your customers which is lacking in most businesses today.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cajun Fried Corn, Chicken Sandwich Combo
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