Supposed to open at 11am on a Sunday door is open and he said I only have drinks really?? Why open the doors then someone from corporate should look into this because that’s BS
Lisa Ree
Kristen was amazing very friendly outgoing and energetic! She was super helpful and even recommended that I download the Auntie Annie’s app to sign up for the rewards program as much as I love these pretzels. Thanks for such wonderful customer service you’re amazing Kristen!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Sugar Pretzel, Mini Pretzel Dogs
Liz Matlock
Rude managers,, don’t even apply.
Atmosphere: 1
Food: 1
Service: 1
Tiarra
PRETZELS was terrible and hard
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Cinnamon Sugar Pretzel
Maria Manderson
I love the fact that I get nice fresh pretzels at this location
Parking: Its a mall outside parking lot but its pretty close to location
Kid-friendliness: The little nuggets are perfect for kids
Wheelchair accessibility: From the parking lot to the location is ground level
I'm pissed. I waited in line to get a couple of items before heading home only to not walk out with what I ordered. If your card reader only takes tap or cash because your chip reader is broken, maybe put a sign up and not taped on the reader itself. Not every card has tap capabilities and it is becoming less and less popular to carry cash because a lot of places prefer not to take cash. So I wasted my time for nothing other than a half behind apology. It was also embarrassing as hell because others were right around me and it can appear like I cannot pay for my food.Please fix your system and by the looks of this, I won't be back because that was unfair and ridiculous.
Recommended dishes: Cinnamon Sugar Pretzel, Mini Pretzel Dogs
Charles Hinson
Broken card machine and said they can’t take $100 bill… what a joke
G. Francis
My daughter and I usually stop by Auntie Anne's for a cinnamon sugar pretzel when we visit Tanger Outlets or mall. The pretzels are usually warm, fresh, soft, and delicious. NOT THIS TIME! Not only was the pretzel barley warm, it was rock hard by the time I got home ( less than 10 minutes away). I'm beyond disappointed. The only plus is this hard pretzels will probably make my 6 year old daughter's bottom teeth come out and save me money on getting them pulled. Thanks!
Atmosphere: 2
Food: 1
Service: 3
Hay
my husband and i went there last weekend.we ordered a pretzel and lemonaid. when we picked them up the auntie annes' guy who was a white man and tied his hair spoke French to us. he spoke English to others' order. when he spoke French we do not understand what he spoke. we are Asian. we were embrassed but he spoke French continuously to us and while giving ordered food. he spoke French until we got out there. it seems like belittle us, we felt very bad about his attitude. why did he speak French to us? is it racism?!+ i find out him..below this review. his name is Keagan. why did you speak French to us if you see this review. you knew we did not say anything and feel embrassed.
Keagan has the most AMAZING / OUTGOING personality! He makes every conversation unique. Makes customers laugh. A little serenading. I absolutely loved our visit today! I wish we ran into ppl like Keagan EVERYDAY! Great hire Auntie Anne’s ⭐️⭐️⭐️⭐️⭐️⭐️
Nd Beau
Friendly staff and Tasty menu selections, i.e., pretzels and beverages.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cinnamon Sugar Pretzel, Original Pretzel
JS Reviews
I ordered the pretzels bits and was very disappointed. They were stale and not freshly baked. They tasted like they were sitting out all day.
Parking: Plenty of parking
Atmosphere: 2
Food: 1
Service: 3
Recommended dishes: Cinnamon Sugar
JamStarJohn
I ordered the pretzels bits and was very disappointed. They were stale and not freshly baked. They tasted like they were sitting out all day.
Parking: Plenty of parking
Atmosphere: 2
Food: 1
Service: 3
Recommended dishes: Cinnamon Sugar
Jerry Park
my husband and i went there last weekend.we ordered a pretzel and lemonaid. when we picked them up the auntie annes' guy who was a white man and tied his hair spoke French to us. he spoke English to others' order. when he spoke French we do not understand what he spoke. we are Asian. we were embrassed but he spoke French continuously to us and while giving ordered food. he spoke French until we got out there. it seems like belittle us, we felt very bad about his attitude. why did he speak French to us? is it racism?!+ i find out him..below this review. his name is Keagan. why did you speak French to us if you see this review. you knew we did not say anything. why did you speak French to us if you see this review. you knew we did not say anything and feel embrassed.
Supposed to open at 11am on a Sunday door is open and he said I only have drinks really?? Why open the doors then someone from corporate should look into this because that’s BS
Kristen was amazing very friendly outgoing and energetic! She was super helpful and even recommended that I download the Auntie Annie’s app to sign up for the rewards program as much as I love these pretzels. Thanks for such wonderful customer service you’re amazing Kristen!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Sugar Pretzel, Mini Pretzel Dogs
Rude managers,, don’t even apply.
Atmosphere: 1
Food: 1
Service: 1
PRETZELS was terrible and hard
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Cinnamon Sugar Pretzel
I love the fact that I get nice fresh pretzels at this location
Parking: Its a mall outside parking lot but its pretty close to location
Kid-friendliness: The little nuggets are perfect for kids
Wheelchair accessibility: From the parking lot to the location is ground level
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Almond, Caramel Dip, Cinnamon Sugar Pretzel, Sweet Almond Pretzel, Cinnamon Sugar, Mini Pretzel Dogs, Mini Pretzel Dogs Bucket, Cinnamon Sugar Pretzel Nuggets Bucket, Pepperoni Pretzel Nuggets, Original Pretzel Dog, Pepperoni Nuggets Bucket
I'm pissed. I waited in line to get a couple of items before heading home only to not walk out with what I ordered. If your card reader only takes tap or cash because your chip reader is broken, maybe put a sign up and not taped on the reader itself. Not every card has tap capabilities and it is becoming less and less popular to carry cash because a lot of places prefer not to take cash. So I wasted my time for nothing other than a half behind apology. It was also embarrassing as hell because others were right around me and it can appear like I cannot pay for my food.Please fix your system and by the looks of this, I won't be back because that was unfair and ridiculous.
Recommended dishes: Cinnamon Sugar Pretzel, Mini Pretzel Dogs
Broken card machine and said they can’t take $100 bill… what a joke
My daughter and I usually stop by Auntie Anne's for a cinnamon sugar pretzel when we visit Tanger Outlets or mall. The pretzels are usually warm, fresh, soft, and delicious. NOT THIS TIME! Not only was the pretzel barley warm, it was rock hard by the time I got home ( less than 10 minutes away). I'm beyond disappointed. The only plus is this hard pretzels will probably make my 6 year old daughter's bottom teeth come out and save me money on getting them pulled. Thanks!
Atmosphere: 2
Food: 1
Service: 3
my husband and i went there last weekend.we ordered a pretzel and lemonaid. when we picked them up the auntie annes' guy who was a white man and tied his hair spoke French to us. he spoke English to others' order. when he spoke French we do not understand what he spoke. we are Asian. we were embrassed but he spoke French continuously to us and while giving ordered food. he spoke French until we got out there. it seems like belittle us, we felt very bad about his attitude. why did he speak French to us? is it racism?!+ i find out him..below this review. his name is Keagan. why did you speak French to us if you see this review. you knew we did not say anything and feel embrassed.
Atmosphere: 1
Food: 2
Service: 1
I had the blu lemonade it was delicious!
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Keagan has the most AMAZING / OUTGOING personality! He makes every conversation unique. Makes customers laugh. A little serenading. I absolutely loved our visit today! I wish we ran into ppl like Keagan EVERYDAY! Great hire Auntie Anne’s ⭐️⭐️⭐️⭐️⭐️⭐️
Friendly staff and Tasty menu selections, i.e., pretzels and beverages.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cinnamon Sugar Pretzel, Original Pretzel
I ordered the pretzels bits and was very disappointed. They were stale and not freshly baked. They tasted like they were sitting out all day.
Parking: Plenty of parking
Atmosphere: 2
Food: 1
Service: 3
Recommended dishes: Cinnamon Sugar
I ordered the pretzels bits and was very disappointed. They were stale and not freshly baked. They tasted like they were sitting out all day.
Parking: Plenty of parking
Atmosphere: 2
Food: 1
Service: 3
Recommended dishes: Cinnamon Sugar
my husband and i went there last weekend.we ordered a pretzel and lemonaid. when we picked them up the auntie annes' guy who was a white man and tied his hair spoke French to us. he spoke English to others' order. when he spoke French we do not understand what he spoke. we are Asian. we were embrassed but he spoke French continuously to us and while giving ordered food. he spoke French until we got out there. it seems like belittle us, we felt very bad about his attitude. why did he speak French to us? is it racism?!+ i find out him..below this review. his name is Keagan. why did you speak French to us if you see this review. you knew we did not say anything. why did you speak French to us if you see this review. you knew we did not say anything and feel embrassed.
Atmosphere: 1
Food: 2
Service: 1
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