The waitress complained very loudly to the hostess when we were seated in her section. We asked to be seated where there was a booth because the chairs the hostess went to seat us were hard wood chairs with no cushion. I have a bad back, and that would have made the dining experience uncomfortable for me. The hostess was very nice when I explained this to her. The waitress got mad at her because of this. She was very loud about her displeasure with us and mad le the statement "No more over here." I have that whole side over there" and points where we were originally going to be sat. The hostess then did sit another family in the section we were in, and the waitress was very, very loud at fussing at the hostess again. I feel that if the waitress had a problem, she needed to discuss it quietly about how she felt on us and the other family being sat in that section to the hostess or their manager. We should have never heard that come from her. The food was good and it wasn't crowded. I will go back again but I hope we don't have that waitress again.
Atmosphere: 4
Food: 5
Service: 2
Merlin Argenal
The wings are a total delight
Food: 5
Michelle Lee
Not one person inside eating. Rudely greeted with a hey fr behind the counter stating it will be a 20 min wait to be seated. We walked out.
Service: 1
Destinie
During my visit in Savannah, this particular location failed to accommodate and notify myself and other potential customers/guests that we would not be seated and/or serviced. The lights in this establishment were turned off as a signal for us to leave. I value genuine and professional customer service; however, this location failed to meet my expectations, provide genuine customer service, and/or communicate effectively. I am highly disappointed and will advise any future patrons to not visit this particular Buffalo Wild Wings location. :)
Atmosphere: 1
Service: 1
Vernon Bowen
The atmosphere was amazing, plenty of space, very comfortable and inviting. Our waitress was fast and got our food out in a timely manner. The manager Danzel was on point and made sure everything was perfect!
Atmosphere: 5
Food: 5
Service: 5
nowock
didn’t get greeted when I entered, host was rude as well. place was really dirty, people waiting to even get greeted by a host, it smelled like swamp inside. worst experience
Atmosphere: 1
Service: 1
Christopher Dagons
Great Food and delicious choices!👍🏿👍🏿
Atmosphere: 3
Food: 5
Service: 5
Love Is The Key
I had the best server. Ms. Shonda! My drinks were good, the food was great and so was the service...
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Lemon Pepper Wings
V V
They were really really short staffed that my table ended up helping take orders and also pass out food and drinks. We felt bad. I know the service industry and sometimes it really be like that. There was only one worker there that wasn’t kitchen and she was at the bar doing her absolute best. Another person came about 1 1/2 hours later that helped her.
To the people giving one stars for their short staff tho is kinda weird in my opinion because they already seemed like they are at a disadvantage and you want excellent customer service on top of many groups coming in? Please be for real
Also was happy that they remembered what we wanted and also did their best bringing out the extra sauces and waters that we wanted!
Atmosphere: 1
Food: 5
Service: 5
Demille Brown
Our waiter was excellent and he even suggested a drink and wing special
Service is consistently bad. The staff is juvenile and rude. I would leave zero stars if that was an option.
Atmosphere: 1
Food: 1
Service: 1
Melissa Byrd
When we came in and there was one girl waiting on every table (3tables and us) tending bar(2 people), we thought, "Oh no." BUT, I will say that she had everything right and took great care of us. The food was delicious. The food was fast, too.
Atmosphere: 5
Food: 5
Service: 5
Iris
I’m not a person who does negative reviews, however today was different. Walked in 19 minutes no greeting so another person who was waiting said come on everyone let’s sit down since nobody is here to serve us. I do understand that restaurants are often short of help however least take the time to acknowledge people when there is a crowd forming at the entrance. Then on top of that we are siting, then when the other help do arrive instead of the the server explaining that he haven’t had the chance to to wait on our table , other people are coming getting drinks and food. Never again. It was worth the ride to pooler buffalo wild wings .
Atmosphere: 1
Food: 1
Service: 1
Kurtis Spaid
The servers are always super nice and the food is good, it’s just SLOW. The place could be empty and you’re still gonna wait 2-3 buisness days on these wings
Atmosphere: 4
Food: 4
Service: 1
Katie Waers
We ordered a takeout order ahead of time. We arrive to a long line of others waiting. No one came out to ask or tell us when our order might be ready. There were very few dining in the store, but not many people getting food. Will not return.
The waitress complained very loudly to the hostess when we were seated in her section. We asked to be seated where there was a booth because the chairs the hostess went to seat us were hard wood chairs with no cushion. I have a bad back, and that would have made the dining experience uncomfortable for me. The hostess was very nice when I explained this to her. The waitress got mad at her because of this. She was very loud about her displeasure with us and mad le the statement "No more over here." I have that whole side over there" and points where we were originally going to be sat. The hostess then did sit another family in the section we were in, and the waitress was very, very loud at fussing at the hostess again. I feel that if the waitress had a problem, she needed to discuss it quietly about how she felt on us and the other family being sat in that section to the hostess or their manager. We should have never heard that come from her. The food was good and it wasn't crowded. I will go back again but I hope we don't have that waitress again.
Atmosphere: 4
Food: 5
Service: 2
The wings are a total delight
Food: 5
Not one person inside eating. Rudely greeted with a hey fr behind the counter stating it will be a 20 min wait to be seated. We walked out.
Service: 1
During my visit in Savannah, this particular location failed to accommodate and notify myself and other potential customers/guests that we would not be seated and/or serviced. The lights in this establishment were turned off as a signal for us to leave. I value genuine and professional customer service; however, this location failed to meet my expectations, provide genuine customer service, and/or communicate effectively. I am highly disappointed and will advise any future patrons to not visit this particular Buffalo Wild Wings location. :)
Atmosphere: 1
Service: 1
The atmosphere was amazing, plenty of space, very comfortable and inviting. Our waitress was fast and got our food out in a timely manner. The manager Danzel was on point and made sure everything was perfect!
Atmosphere: 5
Food: 5
Service: 5
didn’t get greeted when I entered, host was rude as well. place was really dirty, people waiting to even get greeted by a host, it smelled like swamp inside. worst experience
Atmosphere: 1
Service: 1
Great Food and delicious choices!👍🏿👍🏿
Atmosphere: 3
Food: 5
Service: 5
I had the best server. Ms. Shonda! My drinks were good, the food was great and so was the service...
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Lemon Pepper Wings
They were really really short staffed that my table ended up helping take orders and also pass out food and drinks. We felt bad. I know the service industry and sometimes it really be like that. There was only one worker there that wasn’t kitchen and she was at the bar doing her absolute best. Another person came about 1 1/2 hours later that helped her.
To the people giving one stars for their short staff tho is kinda weird in my opinion because they already seemed like they are at a disadvantage and you want excellent customer service on top of many groups coming in? Please be for real
Also was happy that they remembered what we wanted and also did their best bringing out the extra sauces and waters that we wanted!
Atmosphere: 1
Food: 5
Service: 5
Our waiter was excellent and he even suggested a drink and wing special
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lemon Pepper Wings
Restaurantji Recommends
Service is consistently bad. The staff is juvenile and rude. I would leave zero stars if that was an option.
Atmosphere: 1
Food: 1
Service: 1
When we came in and there was one girl waiting on every table (3tables and us) tending bar(2 people), we thought, "Oh no." BUT, I will say that she had everything right and took great care of us. The food was delicious. The food was fast, too.
Atmosphere: 5
Food: 5
Service: 5
I’m not a person who does negative reviews, however today was different. Walked in 19 minutes no greeting so another person who was waiting said come on everyone let’s sit down since nobody is here to serve us. I do understand that restaurants are often short of help however least take the time to acknowledge people when there is a crowd forming at the entrance. Then on top of that we are siting, then when the other help do arrive instead of the the server explaining that he haven’t had the chance to to wait on our table , other people are coming getting drinks and food. Never again. It was worth the ride to pooler buffalo wild wings .
Atmosphere: 1
Food: 1
Service: 1
The servers are always super nice and the food is good, it’s just SLOW. The place could be empty and you’re still gonna wait 2-3 buisness days on these wings
Atmosphere: 4
Food: 4
Service: 1
We ordered a takeout order ahead of time. We arrive to a long line of others waiting. No one came out to ask or tell us when our order might be ready. There were very few dining in the store, but not many people getting food. Will not return.
Atmosphere: 1
Food: 2
Service: 1
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