I am a full-time delivery driver for DoorDash. I went in around 8 pm and no one was at the counter. I waited 15 minutes and heard people in the back. I saw my order up on the screen not being prepared because there was no one there. I left the store and got in my car I went to the drive thru and waited at the ordering thing for about 5 minutes and spoke hello a few times. No response. I pulled up to the first window. The guy didn’t even bother to open the window and just points forward to the next window even when I tried to talk to him because I knew there wasn’t anyone at the second window. I pull up to the second window and wait for another 5-10 minutes. A lady opens the window and I tell her the name on the order knowing that they had it in their system and I watch as she swipes the screen to dismiss the order or whatever and then comes back to the window opens it and tells me “that name isn’t in our system”. I proceed to tell her that I walked inside and I could see the screen and the only order on screen was the DoorDash I had to pick up. I’m not rude about it either and I tried to explain using “I” statements and not be accusatory because I know fast food is a hard job. She looks at me and instead of saying anything she shuts the window and locks it and walks away. I had to call the customer and support to cancel the order. If that’s what it’s like in the 5 minutes I was supposed to be there picking up an order? Then I can’t IMAGINE what it’s like normally.
I got another order later in the night for that same Burger King and I never decline orders and the one I got was high paying too but I declined it because I NEVER have been so appalled at the behavior that was shown to me. I’m 19 and have worked at multiple fast food places as well and it’s not anyone’s dream job but I feel that it was just plain disrespect when I tried my best to not be “one of those people.”
Atmosphere: 1
Food: 1
Service: 1
Eric Brown
The food was hot and fresh! They have an excellent two for $5 or 3 for $7 value mix and match
Atmosphere: 5
Food: 5
Service: 5
Miss Savannah Shunquay Born and raise
The manager on afternoon shift has a nasty attitude she really don't need to be a manager I can't help shes stress out over work and under paid with all them young kids in training I will be calling corporate on these location a blk lady the manager couldn't see a name tag but I'll be calling Miss White
Atmosphere: 1
Food: 1
Service: 1
Amnery Gomez Velazquez
For my delicious double wooper #2
Heather F.
I ordered a cheeseburger, fries and a drink...my total was $7. Not bad for this day and age! The food was hot and tasty. The service was great. As for the atmosphere, I went through the drive-thru, so that's why I only gave 4 stars. Overall, for the money and the quality, I definitely recommend!
Troy r
0 ZERO STARS. I work around the corner from here and visit frequently and EVERYTIME MY ORDER IS WRONG BUYERS BEWARE CHECK EVERYTHING EVEN THE CONDIMENTS ON THE BURGER
Katelynn Vajk
My boyfriend and I ordered from this location,granted it is 9:30 at night, but still we ordered went into the lobby to ask about the chicken fries seeing on the app it was an option to have fiery chicken fries. As we go to ask the girl at the front counter (I didn’t catch her name wish I had) she already started with acting irritated that we were ordering. We then asked her about the fiery chicken fries and if they have them and she said “we don’t do those” I asked her “if I order them in the app can you still make them?” And she then repeated very rudely “no I told you we don’t do those”. Mind you this item I’m talking about is on their app for this particular store, I then told them that’s okay just make them plain. I figured I could get a little side of the glaze that goes on the sandwich and wraps, well of course this same girl decided to get an attitude about that so we said it’s fine I’ll just get some buffalo sauce. It didn’t stop there. We then walk up to the counter to get our order, the same girl employee didn’t get us our large cups for our drinks so we asked kindly “may we have our large cups please” the SAME girl employee then rolled her eyes and sighed and got upset and acted as if it was such an inconvenience to get us our cups for our drinks. Moral of this is if you’re gonna work customer service you have to be able to deal with and handle customers and customers asking questions about a product. I didn’t catch the girls name at the counter but it was not a pleasant experience at all. We will not be coming into this Burger King or the lobby again. Burger King do better!
Sandra D Johnson
I order a big fish without pickle, but add tomatoes hot out the fryer. When I got home my fish sandwich was old and hard. It had pickle, no tomatoes. It was flat and just nasty.
Arthur Morgan
Food was amazing. Service was exceptional. I walked into the restroom, as I proceed to into an open stall. I find an employee on his knees. Licking the toilet seat. (On my momma, this happened)
As he looks up in terror, "Please don't tell me boss," and "Not again man," Were the only things he says as he runs out. I didn't see him again but I didn't tell his boss.
I mean, if he gets fired, how else is he gonna pay for therapy. I only wish I hadn't seen him doing it though. I mean, he was really into it. There was passion there I've never seen before.
Like, who's gonna pay for my therapy now. I need to process some things after seeing that.
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Dr Pepper
Mary Jones
The staff is mostly friendly to me even when they are real busy and under staff at night. The drive thru girl with the glasses and long hair is always nice to me.
Drive thru employees need to listen better and this restaurant needs better managers and customer service..I'm very disappointed because I go to this restaurant at least 2 to 3 times a week
Food was ok, but counter girl was not friendly at all, restrooms not clean, tables sticky
Atmosphere: 1
Food: 4
Service: 1
Travis Alderton
Been here quite a few times since it's local. I've never known a fast food place to be so consistently bad. This place lacks food items more often than A McDonald's ice cream machine breaks down. Just go to the Wendy's down the street.
I am a full-time delivery driver for DoorDash. I went in around 8 pm and no one was at the counter. I waited 15 minutes and heard people in the back. I saw my order up on the screen not being prepared because there was no one there. I left the store and got in my car I went to the drive thru and waited at the ordering thing for about 5 minutes and spoke hello a few times. No response. I pulled up to the first window. The guy didn’t even bother to open the window and just points forward to the next window even when I tried to talk to him because I knew there wasn’t anyone at the second window. I pull up to the second window and wait for another 5-10 minutes. A lady opens the window and I tell her the name on the order knowing that they had it in their system and I watch as she swipes the screen to dismiss the order or whatever and then comes back to the window opens it and tells me “that name isn’t in our system”. I proceed to tell her that I walked inside and I could see the screen and the only order on screen was the DoorDash I had to pick up. I’m not rude about it either and I tried to explain using “I” statements and not be accusatory because I know fast food is a hard job. She looks at me and instead of saying anything she shuts the window and locks it and walks away. I had to call the customer and support to cancel the order. If that’s what it’s like in the 5 minutes I was supposed to be there picking up an order? Then I can’t IMAGINE what it’s like normally.
I got another order later in the night for that same Burger King and I never decline orders and the one I got was high paying too but I declined it because I NEVER have been so appalled at the behavior that was shown to me. I’m 19 and have worked at multiple fast food places as well and it’s not anyone’s dream job but I feel that it was just plain disrespect when I tried my best to not be “one of those people.”
Atmosphere: 1
Food: 1
Service: 1
The food was hot and fresh! They have an excellent two for $5 or 3 for $7 value mix and match
Atmosphere: 5
Food: 5
Service: 5
The manager on afternoon shift has a nasty attitude she really don't need to be a manager I can't help shes stress out over work and under paid with all them young kids in training I will be calling corporate on these location a blk lady the manager couldn't see a name tag but I'll be calling Miss White
Atmosphere: 1
Food: 1
Service: 1
For my delicious double wooper #2
I ordered a cheeseburger, fries and a drink...my total was $7. Not bad for this day and age!
The food was hot and tasty. The service was great. As for the atmosphere, I went through the drive-thru, so that's why I only gave 4 stars.
Overall, for the money and the quality, I definitely recommend!
0 ZERO STARS. I work around the corner from here and visit frequently and EVERYTIME MY ORDER IS WRONG BUYERS BEWARE CHECK EVERYTHING EVEN THE CONDIMENTS ON THE BURGER
My boyfriend and I ordered from this location,granted it is 9:30 at night, but still we ordered went into the lobby to ask about the chicken fries seeing on the app it was an option to have fiery chicken fries. As we go to ask the girl at the front counter (I didn’t catch her name wish I had) she already started with acting irritated that we were ordering. We then asked her about the fiery chicken fries and if they have them and she said “we don’t do those” I asked her “if I order them in the app can you still make them?” And she then repeated very rudely “no I told you we don’t do those”. Mind you this item I’m talking about is on their app for this particular store, I then told them that’s okay just make them plain. I figured I could get a little side of the glaze that goes on the sandwich and wraps, well of course this same girl decided to get an attitude about that so we said it’s fine I’ll just get some buffalo sauce. It didn’t stop there. We then walk up to the counter to get our order, the same girl employee didn’t get us our large cups for our drinks so we asked kindly “may we have our large cups please” the SAME girl employee then rolled her eyes and sighed and got upset and acted as if it was such an inconvenience to get us our cups for our drinks. Moral of this is if you’re gonna work customer service you have to be able to deal with and handle customers and customers asking questions about a product. I didn’t catch the girls name at the counter but it was not a pleasant experience at all. We will not be coming into this Burger King or the lobby again. Burger King do better!
I order a big fish without pickle, but add tomatoes hot out the fryer. When I got home my fish sandwich was old and hard. It had pickle, no tomatoes. It was flat and just nasty.
Food was amazing. Service was exceptional. I walked into the restroom, as I proceed to into an open stall. I find an employee on his knees. Licking the toilet seat.
(On my momma, this happened)
As he looks up in terror,
"Please don't tell me boss," and "Not again man," Were the only things he says as he runs out. I didn't see him again but I didn't tell his boss.
I mean, if he gets fired, how else is he gonna pay for therapy. I only wish I hadn't seen him doing it though. I mean, he was really into it. There was passion there I've never seen before.
Like, who's gonna pay for my therapy now. I need to process some things after seeing that.
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Dr Pepper
The staff is mostly friendly to me even when they are real busy and under staff at night. The drive thru girl with the glasses and long hair is always nice to me.
Atmosphere: 5
Food: 4
Service: 4
Restaurantji Recommends
Drive thru employees need to listen better and this restaurant needs better managers and customer service..I'm very disappointed because I go to this restaurant at least 2 to 3 times a week
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Onion Rings, Whopper Meal, Hamburger
Burger King is the shiznit
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Double Whopper, Bacon King, Hamburger
Finger in cup, incorrect order, cold food
Atmosphere: 4
Food: 1
Service: 1
Food was ok, but counter girl was not friendly at all, restrooms not clean, tables sticky
Atmosphere: 1
Food: 4
Service: 1
Been here quite a few times since it's local. I've never known a fast food place to be so consistently bad. This place lacks food items more often than A McDonald's ice cream machine breaks down. Just go to the Wendy's down the street.
Atmosphere: 2
Food: 2
Service: 2
Loading...