Excellent service from Joel! We enjoyed our meal and he made it a very welcoming environment for myself and my husband as we celebrated his 55th birthday. Thank you for such a lovely night Joel.
Atmosphere: 5
Food: 5
Service: 5
Lana Kurz
Best pasta in the world, shrimp was fresh and savory. Our sever Q was about as smooth as a server could be. Friendly, professional, knowledgeable, accommodating and just a nice guy. Next time, I’ll be asking for him for my sever.
Sam Smith
Absolutely Awesome place to have that special dinner.. Kim is the Best ever.. Kim listens to her guest and interacts with everyone. I brought a few friends from Arizona and they had the Fried Green Tomatoes for the first time which was a great treat. Matt (GM) came around multiple times checking on us and interacting with our table. If you want great food, great atmosphere, great service…. Visit Charthouse because it’s the BEST..
Atmosphere: 5
Food: 5
Service: 5
D Gibson
Recently went there first dinner. Arrived early when it wasn't busy. Waited over an hour for our dinner. When it arrived at our table, there was only one plate. So we mentioned to the server that one of the plates we're missing. The waiter came back and stated he thought we we're sharing one plate. How 🤔 ❓️ did he hear one plate of food. So he suggested we share the plate, or order another plate that would take over an hour. He wasn't accommodating at all. We asked for the manager and he never came. So finally we shared one plate. Which I didn't eat much at all. To say the least, we were very upset. My husband went to find the manager and the manager was worse than the waiter. He was so bad he messed up the bill three times over charging us. As a manager, he should have apologized and said don't worry about the charges. Very poor service and management!!!!!!
Atmosphere: 1
Food: 2
Service: 1
Lisa Warhurst
The food lived up to the impeccable and consistent expectations, perfect! On the same Par of excellence was our service with Colton. His recommendations were spot on and his presence and timing were flawless! Always there exactly when needed without being obtrusive. One of a kind and start to finish exactly what we hoped for. Thank you!
Atmosphere: 5
Food: 5
Service: 5
William Daus
Our Server Quinton made the experience. Lava cake was delicious.
Atmosphere: 5
Food: 4
Service: 5
Natascha Owens
Amazing food, service was excellent.only issue was i was seated next to the door so everytime someone came thru the door. I got a stiff of cold air run thru me. Waited 2 hours for my food. Understandable valentines day place was packed. My server had to run up 3 flights of steps everytime I ordered a drink. Poor thing. But definitely would go back. Totally worth it
Atmosphere: 3
Food: 5
Service: 5
Ashleigh Allen
We are visiting Savannah for the weekend and tried Chart House for the first time. All appetizers were delicious and my filet was cooked to perfection. The manager came by to check on our table multiple times. The cocktails were also delicious. Our waitress, Imari, was the best! She had a great personality and handled our large table of 12 (kids included) with so much confidence and attention. We will definitely return when we come back to Savannah.
Atmosphere: 5
Food: 5
Service: 5
Julie Bailey
We had a large group with 6 younger girls and our server, Imari, went above and beyond!! She was amazing & the food and drink was wonderful. Great atmosphere from start to finish!
Atmosphere: 5
Food: 5
Service: 5
Kennedy Washington
I had the absolute pleasure of being served by Q on Valentine’s day! He gave the best menu suggestions on food & cocktails & was very personable & funny as well, definitely made the time we had to wait on the food to come out worth it, he was great!
Serviced started off what seemed to be a good night however the time to table was very long and we got checked on very minimally… first drinks were ok, and after about a 45min wait we had to ask our server for new drinks in which he came back with nothing but ice cube like some sort of rundown bar. Food was bland and tasteless, I got the filet mignon with “blue cheese butter” which was actually just blue cheese crumbles. Oh and we found a hair in my dates margarita and the server asked if it was blonde (implying it was her hair) and offered no apology? We were also greeted with having that drink and the replacement on our bill! We weren’t asking for much… anyway the hype isn’t worth it. Avoid
Atmosphere: 4
Food: 2
Service: 1
Paula Bennett
Sat at the bar for happy hour. Bartender Amanda was very busy with a party of 17 but never once did we feel ignored. She was pleasant, most efficient and had a good sense of humor. She was later joined by Ian, they make a great team! Nice food selections from the happy hour menu, and served in a timely manner. Especially liked the Ahi Tuna Nachos. Also ordered Caesar salad and the Crème Brûlée Trio from the main dinner menu. Cocktails were perfect. Highly recommended Chart House when you’re in Savannah.
Atmosphere: 4
Food: 5
Service: 5
Beth
Had a great birthday dinner with my girlfriends. They even customized the menu, which was a super fun surprise. I had the king crab with roasted veggies and it was fabulous, I knew the crab would be amazing, but the broccolini was a sleeper hit. It was perfectly crisped and salted, too. I wasn’t feeling like having an alcoholic beverage, so I had the fauxhito instead and it was actually better than a traditional mojito. Service was great, we had an amazing time. Would definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Don Ashton
Our waiter, Kalen, was excellent. Very friendly, helpful with menu selections and was always readily available but never intrusive.
Atmosphere: 4
Food: 4
Service: 5
Tracey Clayton
Paige is always a Joy to have as our server. She knows the menu clearly and also makes very good cocktails.
Excellent service from Joel! We enjoyed our meal and he made it a very welcoming environment for myself and my husband as we celebrated his 55th birthday. Thank you for such a lovely night Joel.
Atmosphere: 5
Food: 5
Service: 5
Best pasta in the world, shrimp was fresh and savory. Our sever Q was about as smooth as a server could be. Friendly, professional, knowledgeable, accommodating and just a nice guy. Next time, I’ll be asking for him for my sever.
Absolutely Awesome place to have that special dinner.. Kim is the Best ever.. Kim listens to her guest and interacts with everyone. I brought a few friends from Arizona and they had the Fried Green Tomatoes for the first time which was a great treat. Matt (GM) came around multiple times checking on us and interacting with our table. If you want great food, great atmosphere, great service…. Visit Charthouse because it’s the BEST..
Atmosphere: 5
Food: 5
Service: 5
Recently went there first dinner. Arrived early when it wasn't busy. Waited over an hour for our dinner. When it arrived at our table, there was only one plate. So we mentioned to the server that one of the plates we're missing. The waiter came back and stated he thought we we're sharing one plate. How 🤔 ❓️ did he hear one plate of food. So he suggested we share the plate, or order another plate that would take over an hour. He wasn't accommodating at all. We asked for the manager and he never came. So finally we shared one plate. Which I didn't eat much at all. To say the least, we were very upset. My husband went to find the manager and the manager was worse than the waiter. He was so bad he messed up the bill three times over charging us. As a manager, he should have apologized and said don't worry about the charges. Very poor service and management!!!!!!
Atmosphere: 1
Food: 2
Service: 1
The food lived up to the impeccable and consistent expectations, perfect! On the same Par of excellence was our service with Colton. His recommendations were spot on and his presence and timing were flawless! Always there exactly when needed without being obtrusive. One of a kind and start to finish exactly what we hoped for. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Our Server Quinton made the experience. Lava cake was delicious.
Atmosphere: 5
Food: 4
Service: 5
Amazing food, service was excellent.only issue was i was seated next to the door so everytime someone came thru the door. I got a stiff of cold air run thru me. Waited 2 hours for my food. Understandable valentines day place was packed. My server had to run up 3 flights of steps everytime I ordered a drink. Poor thing. But definitely would go back. Totally worth it
Atmosphere: 3
Food: 5
Service: 5
We are visiting Savannah for the weekend and tried Chart House for the first time. All appetizers were delicious and my filet was cooked to perfection. The manager came by to check on our table multiple times. The cocktails were also delicious. Our waitress, Imari, was the best! She had a great personality and handled our large table of 12 (kids included) with so much confidence and attention.
We will definitely return when we come back to Savannah.
Atmosphere: 5
Food: 5
Service: 5
We had a large group with 6 younger girls and our server, Imari, went above and beyond!! She was amazing & the food and drink was wonderful. Great atmosphere from start to finish!
Atmosphere: 5
Food: 5
Service: 5
I had the absolute pleasure of being served by Q on Valentine’s day! He gave the best menu suggestions on food & cocktails & was very personable & funny as well, definitely made the time we had to wait on the food to come out worth it, he was great!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Serviced started off what seemed to be a good night however the time to table was very long and we got checked on very minimally… first drinks were ok, and after about a 45min wait we had to ask our server for new drinks in which he came back with nothing but ice cube like some sort of rundown bar. Food was bland and tasteless, I got the filet mignon with “blue cheese butter” which was actually just blue cheese crumbles. Oh and we found a hair in my dates margarita and the server asked if it was blonde (implying it was her hair) and offered no apology? We were also greeted with having that drink and the replacement on our bill! We weren’t asking for much… anyway the hype isn’t worth it. Avoid
Atmosphere: 4
Food: 2
Service: 1
Sat at the bar for happy hour. Bartender Amanda was very busy with a party of 17 but never once did we feel ignored. She was pleasant, most efficient and had a good sense of humor. She was later joined by Ian, they make a great team!
Nice food selections from the happy hour menu, and served in a timely manner. Especially liked the Ahi Tuna Nachos. Also ordered Caesar salad and the Crème Brûlée Trio from the main dinner menu.
Cocktails were perfect.
Highly recommended Chart House when you’re in Savannah.
Atmosphere: 4
Food: 5
Service: 5
Had a great birthday dinner with my girlfriends. They even customized the menu, which was a super fun surprise. I had the king crab with roasted veggies and it was fabulous, I knew the crab would be amazing, but the broccolini was a sleeper hit. It was perfectly crisped and salted, too. I wasn’t feeling like having an alcoholic beverage, so I had the fauxhito instead and it was actually better than a traditional mojito. Service was great, we had an amazing time. Would definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Our waiter, Kalen, was excellent. Very friendly, helpful with menu selections and was always readily available but never intrusive.
Atmosphere: 4
Food: 4
Service: 5
Paige is always a Joy to have as our server.
She knows the menu clearly and also makes very good cocktails.
Atmosphere: 5
Food: 5
Service: 5
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