Food was fine but the staff was obnoxiously loud talking about drama or something and the dude serving me was high as heck
Atmosphere: 2
Food: 5
Service: 2
nathan barrett
sloppy portions, give me a cup of sour cream for some reason on my burrito bowl instead of a scoop, chips were extremely stale and guacamole was brown. not to mention the rude staff at the register
Mattie Sterling
This is hands-down the worst Chipotle I’ve ever been to. Orders are always wrong or incomplete, food takes forever (up to 45 minutes), and when it finally arrives, it’s cold and falling apart. The tables are dirty, there’s never any ice, and the staff is consistently unhelpful.
On one visit, they completely forgot one of our meals, made us wait in line all over again, and then blamed us for their mistake; saying the burrito took too long to roll because it had too many salsas. Unbelievable. I won’t be coming back to this location.
Atmosphere: 1
Food: 2
Service: 1
Eugene Kurolap
They only had order online mode because somebody didn’t show up for work… when this happens, they should just give the food away for free
Atmosphere: 2
Food: 5
Service: 1
Richard Quach
Online ordering only
Service: 1
D. Wayne Anthony
ONLY ONLINE ORDERS!! why even have a brick and motar store.
Atmosphere: 2
Service: 1
Rene Jurado
waited in line for about 30-35 mins because they are understaffed (which i understand)- once i got to the register i realized they made my bowl wrong, adding 2x the protein and therefore was rung up costing more because she doubled the meat for some reason - after calling her out on the price, the girl said id have to go back in line, so i did…..after she remade my bowl, she grabbed my old bowl with double the meat and threw it in the trash, not only wasteful but spiteful. - the girl wasnt wearing a name badge and refused to tell me so i took her pic. so i went back in line and waited for another
Atmosphere: 1
Food: 3
Service: 1
Brian Roehl
The staff working at 2:45PM on 10/23/25 was incredible and made the best bowl I’ve ever had at chipotle. I’m in a new city everyday traveling for work and eat chipotle every day (no exaggeration) and out of the 38 states that i’ve eaten chipotle, this one takes the gold!
Atmosphere: 5
Food: 5
Service: 5
Kensley Blank
I went in and got a double chicken bowl the girl scooping the chicken ran out of chicken on my second scoop and gave me like three pieces in the second scoop instead of waiting for chicken. She continues my bowl down the line when I asked for more chicken, she tells me there is no more and I said I will wait and she said do you want triple chicken? And I said no I want the double chicken that I paid for. She continues to argue with me in line which is bad customer service and I still got charged for double chicken despite only getting like 1.2 serving not. If her customer service has been slightly better this wouldn’t have been an issue but not only did I not get what I paid for I was also argued with
Worst Chipotle I’ve ever been and it’s 100% the service
Atmosphere: 1
Food: 4
Service: 1
Jake Aimar
My food had hella jalapeños in it and I didn’t ask for any and the guy taking my order was throwing food everywhere mixing everything together
Atmosphere: 1
Food: 1
Service: 1
Alejandra Soto
Ok...third time I've had some type of issue. I completely understand understaffed, running out of things and just being behind. I didn't give any reviews before because of this. 3rd time is the charm and it's not cool. 1st issue, no black beans, not the biggest of deals, it happens...I get it. In line to get my food, mind you. The last 2 times, ordered for pickup. 1st not on the rack and have to ask the person at the register if my order is somewhere. I get avoiding theft but if ya ain't gonna use the rack, don't have it. Today, pickup again, no black beans no pinto substitute no extra fajita veggies...basically had a rice burrito sprinkled with steak....also, found a whole bay leaf in there. My humble opinion, there is room to be great and nobody is taking advantage.
Atmosphere: 2
Food: 3
Service: 2
ilan magen
Dirty, smelly. Dirty tables and floor filthy restrooms. Bad smell lingering.
Atmosphere: 1
Food: 3
Service: 3
Jenny Chappell
The food and chips for my sons kid meal had no flavor
Big mistake coming here
Atmosphere: 2
Food: 2
Service: 2
Food was fine but the staff was obnoxiously loud talking about drama or something and the dude serving me was high as heck
Atmosphere: 2
Food: 5
Service: 2
sloppy portions, give me a cup of sour cream for some reason on my burrito bowl instead of a scoop, chips were extremely stale and guacamole was brown. not to mention the rude staff at the register
This is hands-down the worst Chipotle I’ve ever been to. Orders are always wrong or incomplete, food takes forever (up to 45 minutes), and when it finally arrives, it’s cold and falling apart. The tables are dirty, there’s never any ice, and the staff is consistently unhelpful.
On one visit, they completely forgot one of our meals, made us wait in line all over again, and then blamed us for their mistake; saying the burrito took too long to roll because it had too many salsas. Unbelievable. I won’t be coming back to this location.
Atmosphere: 1
Food: 2
Service: 1
They only had order online mode because somebody didn’t show up for work… when this happens, they should just give the food away for free
Atmosphere: 2
Food: 5
Service: 1
Online ordering only
Service: 1
ONLY ONLINE ORDERS!! why even have a brick and motar store.
Atmosphere: 2
Service: 1
waited in line for about 30-35 mins because they are understaffed (which i understand)- once i got to the register i realized they made my bowl wrong, adding 2x the protein and therefore was rung up costing more because she doubled the meat for some reason - after calling her out on the price, the girl said id have to go back in line, so i did…..after she remade my bowl, she grabbed my old bowl with double the meat and threw it in the trash, not only wasteful but spiteful. - the girl wasnt wearing a name badge and refused to tell me so i took her pic. so i went back in line and waited for another
Atmosphere: 1
Food: 3
Service: 1
The staff working at 2:45PM on 10/23/25 was incredible and made the best bowl I’ve ever had at chipotle. I’m in a new city everyday traveling for work and eat chipotle every day (no exaggeration) and out of the 38 states that i’ve eaten chipotle, this one takes the gold!
Atmosphere: 5
Food: 5
Service: 5
I went in and got a double chicken bowl the girl scooping the chicken ran out of chicken on my second scoop and gave me like three pieces in the second scoop instead of waiting for chicken. She continues my bowl down the line when I asked for more chicken, she tells me there is no more and I said I will wait and she said do you want triple chicken? And I said no I want the double chicken that I paid for. She continues to argue with me in line which is bad customer service and I still got charged for double chicken despite only getting like 1.2 serving not. If her customer service has been slightly better this wouldn’t have been an issue but not only did I not get what I paid for I was also argued with
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
Worst Chipotle I’ve ever been and it’s 100% the service
Atmosphere: 1
Food: 4
Service: 1
My food had hella jalapeños in it and I didn’t ask for any and the guy taking my order was throwing food everywhere mixing everything together
Atmosphere: 1
Food: 1
Service: 1
Ok...third time I've had some type of issue. I completely understand understaffed, running out of things and just being behind. I didn't give any reviews before because of this. 3rd time is the charm and it's not cool. 1st issue, no black beans, not the biggest of deals, it happens...I get it. In line to get my food, mind you. The last 2 times, ordered for pickup. 1st not on the rack and have to ask the person at the register if my order is somewhere. I get avoiding theft but if ya ain't gonna use the rack, don't have it. Today, pickup again, no black beans no pinto substitute no extra fajita veggies...basically had a rice burrito sprinkled with steak....also, found a whole bay leaf in there. My humble opinion, there is room to be great and nobody is taking advantage.
Atmosphere: 2
Food: 3
Service: 2
Dirty, smelly. Dirty tables and floor filthy restrooms. Bad smell lingering.
Atmosphere: 1
Food: 3
Service: 3
The food and chips for my sons kid meal had no flavor
Atmosphere: 5
Food: 3
Service: 5
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