Firehouse Subs Abercorn

Hands down worst firehouse location I have ever went to. Used a gift card which went through for $10, was then told something went wrong after it had been thrown away and the $10 was not taken off. They told me I can dig through the trash to get it out and stood behind the counter watching me try to locate it. Soda machine was out of syrup for all diet drinks. No lids. Restaurant filthy with tables needing cleaned while the three employees stood behind the counter and yapped.

Atmosphere: 1

Food: 2

Service: 1

The one in Savannah only.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian Sub

Corporate needs to consider rescinding their contract with the franchisee of their Savannah locations. The way he speaks to customers and about his veteran patrons, these locations won’t last. Will not support Firehouse in any location due to who they do business with. The food isn’t even good. Jersey Mike’s is way better and fresher.

Atmosphere: 1

Food: 1

Service: 1

They suck and somehow the reviews are getting deleted

Grown man subs!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Firehouse Hero, Chips, Corned Beef Brisket Combo

Ordered 2 “Club” Subs and it took FOREVER to make them despite the restaurant being empty and then the “Club” sandwiches were basically “Turkey and A disgusting amount of mayonnaise” the ham was almost non existent and there was ZERO bacon. Never going back.

Atmosphere: 1

Food: 1

Service: 1

Always customer service at it's finest.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Firehouse Steak & Cheese, Italian Sub, Firehouse Hero, New York Steamer Combo, Italian Combo

The sub I ordered did not satisfied me cause of the bread was not fresh at all! Also this place is very dirty like you can see the dust everywhere especially on the ceiling top of the sub line so I believe those dust may fall into foods! Disappointing…

Atmosphere: 1

Food: 1

Service: 3

Worst sub I ever had. Bread is not fresh. Restaurant is dirty.

Atmosphere: 1

Food: 1

Service: 1

I stopped by to get a sandwich at 3:45pm on a monday. Only after trying to order online and the turkey bacon ranch was not an option on the website, so i called a few times and couldn't get answer. When I showed up, she asked if I had an online order, I stated no, and she told me they are only taking online orders right now. I proceeded to tell her that i had tried to order online and what I wanted was not available, and that I also called and no one answered. With me standing in front of her and another employee currently sweeping the floor, with no other customers in the restaurant, she proceeded to tell me how to get online and place the order.... No thank you. I am here now, "this seems very difficult", I said... no offer to make the sub, so I left. If it was peak hours and they were short staffed, i get it. There was no one! And no orders being worked on that I could see. Part of your job is customer service. Not sure how much longer firehouse will be around if they keep this up!

Service: 1

It's a surprise this place hasn't closed down by now. It is dirty and not well kept, the staff are horrendous and unhelpful and they can't even function properly as a business. I've been to other Firehouse subs in the past and never had bad experiences like this one. I've seen roaches in their disgusting bathrooms, so I can only imagine the quality of their food. Stay away.

Atmosphere: 1

Food: 1

Service: 1

Paid online orderThey said they don’t take my order even I paid online 30 minutes before they closed

Today makes the third time I've been to this location with them saying we're not taking orders at the moment. Get it together or get lost.

Only can order online, no walk-in orders! Will never come here again!

Atmosphere: 1

Food: 1

Service: 1

Me and my wife just got to the restaurant where lady just coming out of the restaurant and put a sign out. Just online orders. I'm just wondering is this a new thing.