Really bad sandwich and the bread wasn’t even fully
Atmosphere: 2
Food: 1
Service: 2
Mitchell Blake
So many times, a sandwich sounds good, but, even ordering on the app, I walk in to "we're out of bread"This time, I got nothing but attitude out of the person at the counterI'm done with this Jimmy Johns, as everyone else should be
Jessica Helsel
If I could do zero I would. I love Jimmy John's. I have literally never been able to actually eat at this location. They're never open to the public. They don't answer the phone. They only take mobile orders, but not on weekends. Unbelievable.
Kaushal Kafle
Worst jimmy john’s location in the country. Delivery takes 2+ hours and their quality has downgraded way low.
Atmosphere: 1
Food: 1
Service: 1
Sabrina Gardner
I ordered online to pick up some sandwiches only to be called by the store to tell me that they were out of bread and would I like to cancel the order. This happened to me on 2 different occasions. They refunded me the first time but not the second time. I gave them one more try this Sunday. I placed my online order to be picked up. When I got there the store was closed!!! Again no refund! Why would the online order go through if they were not open?
Crystal Gross
Y'all keep saying, "That's not how we roll," but it is, indeed, exactly how you roll. Last week I ordered my lunch and it never came. I found out the next day that the store isn't ever staffed for delivery on weekends, there's no mechanism for the staff to stop taking online orders and whenever they can't deliver, you will be quietly refunded and never hear from anyone. If your call is actually answered, a woman immediately begins berating you about the fact that they have no staff on weekends. She is angry and she takes this out on you.That's how they roll.
Service: 1
Alana Reeves
Ordered a sandwich today for delivery at 12 pm. Still waiting for it at 1 pm. Maybe their system is down? No way to know. Phone rings but no one answers. This isn't the first time.
Atmosphere: 1
Food: 1
Service: 1
Paul gogoe
Food always wrongStaff rudeDouble check food before u leave or just go to another location or Jersey Mike's....
chris pope
Y’all used to be worth it no so much anymore. This is like the third time that I’ve ordered from this location and every time, I do not get my sandwich cut in half like I requested. I do not get the onions on my sandwich like I requested. I do not get the extra oil and vinegar as I requested. Will y’all pleaseread your screen before you send food out to make sure it’s right!
Monikca Yevetta
The last time we ordered they didn’t have any bread. They gave us a wrap, that was completely just trash. They wrapped lettuce in some paper. Every time we order it’s always an issue. I’m done with ordering from them.
The employees were pleasant and helpful and the food was good and prepared as ordered. My horror came when they had no way to wash or sanitize your hands in today's world how can you not at least have hand sanitizer available for your dine in customers. I felt obligated to contact the local board of health and voice my concern with them.
Atmosphere: 1
Food: 4
Service: 4
Jordan Horton
The employees are always nice, but the sandwich is almost never right and today's sandwich was next level bad. They weren't taking orders in store (it said you had to have a mobile order, which I did) so not sure if they were out of ingredients, but I'd rather them have told me that then give me a sandwich that looks like this. It's missing avocado spread and cheese, which is the bulk of this sandwich normally...
Atmosphere: 1
Food: 1
Service: 3
Tobey-rae Woods
Jimmy johns is not “ FREAKY FAST” I ordered my sandwich almost 30 min ago. I work a few blocks over. It’s is now 12:44 and I still have not received my sandwich. I have a 30 min lunch. I really think if it’s going to be over 20 minutes that the customer should receive a call. Very bad customer service. I guess I will eat my sandwich for dinner. ?
Service: 1
Patrick strickland
Use to come here and the people were super nice. Had a job a couple blocks over, so I walked back here and they said they were only taking mobile orders.
Atmosphere: 2
Food: 5
Service: 1
Jason Luu
Called at 4:21pm to place delivery order. It’s now 6:07pm and they are not answering their phones to confirm whether the order went out or not. Get better y’all
Really bad sandwich and the bread wasn’t even fully
Atmosphere: 2
Food: 1
Service: 2
So many times, a sandwich sounds good, but, even ordering on the app, I walk in to "we're out of bread"This time, I got nothing but attitude out of the person at the counterI'm done with this Jimmy Johns, as everyone else should be
If I could do zero I would. I love Jimmy John's. I have literally never been able to actually eat at this location. They're never open to the public. They don't answer the phone. They only take mobile orders, but not on weekends. Unbelievable.
Worst jimmy john’s location in the country. Delivery takes 2+ hours and their quality has downgraded way low.
Atmosphere: 1
Food: 1
Service: 1
I ordered online to pick up some sandwiches only to be called by the store to tell me that they were out of bread and would I like to cancel the order. This happened to me on 2 different occasions. They refunded me the first time but not the second time. I gave them one more try this Sunday. I placed my online order to be picked up. When I got there the store was closed!!! Again no refund! Why would the online order go through if they were not open?
Y'all keep saying, "That's not how we roll," but it is, indeed, exactly how you roll. Last week I ordered my lunch and it never came. I found out the next day that the store isn't ever staffed for delivery on weekends, there's no mechanism for the staff to stop taking online orders and whenever they can't deliver, you will be quietly refunded and never hear from anyone. If your call is actually answered, a woman immediately begins berating you about the fact that they have no staff on weekends. She is angry and she takes this out on you.That's how they roll.
Service: 1
Ordered a sandwich today for delivery at 12 pm. Still waiting for it at 1 pm. Maybe their system is down? No way to know. Phone rings but no one answers. This isn't the first time.
Atmosphere: 1
Food: 1
Service: 1
Food always wrongStaff rudeDouble check food before u leave or just go to another location or Jersey Mike's....
Y’all used to be worth it no so much anymore. This is like the third time that I’ve ordered from this location and every time, I do not get my sandwich cut in half like I requested. I do not get the onions on my sandwich like I requested. I do not get the extra oil and vinegar as I requested. Will y’all pleaseread your screen before you send food out to make sure it’s right!
The last time we ordered they didn’t have any bread. They gave us a wrap, that was completely just trash. They wrapped lettuce in some paper. Every time we order it’s always an issue. I’m done with ordering from them.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The employees were pleasant and helpful and the food was good and prepared as ordered. My horror came when they had no way to wash or sanitize your hands in today's world how can you not at least have hand sanitizer available for your dine in customers. I felt obligated to contact the local board of health and voice my concern with them.
Atmosphere: 1
Food: 4
Service: 4
The employees are always nice, but the sandwich is almost never right and today's sandwich was next level bad. They weren't taking orders in store (it said you had to have a mobile order, which I did) so not sure if they were out of ingredients, but I'd rather them have told me that then give me a sandwich that looks like this. It's missing avocado spread and cheese, which is the bulk of this sandwich normally...
Atmosphere: 1
Food: 1
Service: 3
Jimmy johns is not “ FREAKY FAST” I ordered my sandwich almost 30 min ago. I work a few blocks over. It’s is now 12:44 and I still have not received my sandwich. I have a 30 min lunch. I really think if it’s going to be over 20 minutes that the customer should receive a call. Very bad customer service. I guess I will eat my sandwich for dinner. ?
Service: 1
Use to come here and the people were super nice. Had a job a couple blocks over, so I walked back here and they said they were only taking mobile orders.
Atmosphere: 2
Food: 5
Service: 1
Called at 4:21pm to place delivery order. It’s now 6:07pm and they are not answering their phones to confirm whether the order went out or not. Get better y’all
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