Wouldn’t recommend this KFC poor service I’ve seen employees on the phone when I could have been getting my food, and the food is decent but the quality of the food is awful.Overall I think the KFC on Gwinnett Street has great customer service and pretty decent quality food.
Atmosphere: 1
Food: 1
Service: 1
Maya S
Very bad customer service
Atmosphere: 1
Food: 1
Service: 1
ANGELA WARREN
Food temperature was excellent
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Paula Biancosino
The chicken is always delicious and the attendants do everything they can to accommodate you.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: French Fries, Chicken Wing, Fried Chicken, Mac & Cheese, 12 PC Tenders Meal, Cole Slaw
Desiree Taylor
The annoying kiosks. It is very confusing. I come to relax and eat, not trying to navigate a kiosks. No other customers in the store, approximately 2:00pm, and was ordered to use the kiosks. I guess it's just the way she said it. All I could do was turn around and walk out. 3 stars for the atmosphere because she made the establishment feel very hostile.
Atmosphere: 3
Service: 1
이기창
friendly service wide space Chicken is delicious
Atmosphere: 3
Food: 3
Service: 4
James Ward
Horrible attitude and snotty
Atmosphere: 1
Food: 1
Service: 1
Barbara Jackson
I didn't go in. I ordered tenders and I don't believe they were cooked enough as they were flubbery. They weren't pink inside,but I did get diarrhea after eating there
Atmosphere: 3
Food: 2
Service: 5
Alana Darlene Colon
Service was great, prices are good, very friendly window cashier. Made a happy day?
Don’t come here if you don’t want workers actively complaining loudly about your order while you sit and listen to them complain only for your order to come out wrong and be talked over when you try to express your frustration.
Firstly, I want to commend the lady at the actual drive thru window. She was sweet as can be and very prompt and I enjoyed my interaction with her so I’d give her 5 stars all on her own.
The real problem is the woman in the kitchen (who I later found out was the actual manager of this location) who complained loudly about my order while I sat there with the window wide open for me to hear her. She was totally unprofessional and loud about not liking having to make more food for my order not caring that I was right there listening to her the entire time. I came home to find my order all messed up and so I went back to try and get a remake and express the terrible service to the manager hoping that rude employee would be talked to about the situation…only to find out that same person was the manager…so of course when I tried to complain about the situation she talked over me and tried to brush off everything I said to her about the situation. Ultimately I didn’t get a remake cause I didn’t have the food (which I understand policy is policy) but I know I’m never coming back to this location again.
Well it started out questionable, because I went inside to make an order, and there was plenty of workers, but I was told I had to use the confusing kiosk, then after that the both kiosks wouldn't work properly. So the lady had to place the order anyway. After getting my food , which took a while. I ordered the spicy chicken combo. Now don't get me wrong I love spicy food , but this should of had a warning label on it ,that straight from the depths of hell, or nuclear energy beware. Way too hot for the average person. I'm thinking the sauce not done properly, or it was done intentionally. It gets better, I was sitting there minding my own business, with nobody in the restaurant, I was the only one. And the manager lady tells me I have too leave. I. Looked at her and said why? She told me because I parked my bicycle inside the breezeway. You know the spot most people bring there bikes into. The little walkway before getting into the entrance. Well I looked over. There and said , ok well how bout the other bike that's parked inside the restaurant. She said he was an employee . Then I said , so an employee is more important than a customer? She got totally irate. Then threatening too call the police, I asked her if she wanted to use my phone to do so? She then stormed off too the back and called the police. I. Just sat there and finished my food. Waiting and waiting the police never arrived. I cleaned up my mess, finished my food then left. Not sure what crawled up that ladies hine side that day. But as a paying customer, my experience was terrible. The owner should think about hiring someone more friendly, and I hope she don't treat the employees the same way. Something was definitely not right about the whole thing. So be careful of the mean manager overlord Lady that will call the cops on you for making sure your bike don't get stolen.
Atmosphere: 1
Food: 2
Service: 2
Recommended dishes: Tenders Flavor Meal, Chicken Pot Pie, French Fries, Crispy Colonel Sandwich Meal, Chicken Wing, Gravy, Fried Chicken, Famous Bowl Combo, Lemonade, Mtn Dew, Mac & Cheese
Chantel Bobian
10 out of 10 I do not recommend!! Open late and close early hours of operation don’t mean nothing
Casey Cila
I needed some cheap eats as I had 20 minutes to evacuate 3 days ago. Why not try an old favorite. KFC, thank you. I got the $4.99 special Original, don't know why I got 2 legs not complaining. They are the smallest legs....pigme chickens is what claxton is selling. Absolutely delishious, juicy, crispy. I wanted to change up my order, but stuck to the ole 80's days. So glad I did. This is lunch hour and there are only 3 ladies running this show. IMPRESSIVE! They were kind attentiveand knew their s..t. Thanks girls, best lunch I have had in avery log time. Check em out folks, it's worth another try.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Nela Lopezlopez
If i could give o star i would they put l spoon half of coleslaw like what ...i would keep giong but they know what they did
Wouldn’t recommend this KFC poor service I’ve seen employees on the phone when I could have been getting my food, and the food is decent but the quality of the food is awful.Overall I think the KFC on Gwinnett Street has great customer service and pretty decent quality food.
Atmosphere: 1
Food: 1
Service: 1
Very bad customer service
Atmosphere: 1
Food: 1
Service: 1
Food temperature was excellent
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
The chicken is always delicious and the attendants do everything they can to accommodate you.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: French Fries, Chicken Wing, Fried Chicken, Mac & Cheese, 12 PC Tenders Meal, Cole Slaw
The annoying kiosks. It is very confusing. I come to relax and eat, not trying to navigate a kiosks. No other customers in the store, approximately 2:00pm, and was ordered to use the kiosks. I guess it's just the way she said it. All I could do was turn around and walk out. 3 stars for the atmosphere because she made the establishment feel very hostile.
Atmosphere: 3
Service: 1
friendly service
wide space
Chicken is delicious
Atmosphere: 3
Food: 3
Service: 4
Horrible attitude and snotty
Atmosphere: 1
Food: 1
Service: 1
I didn't go in. I ordered tenders and I don't believe they were cooked enough as they were flubbery. They weren't pink inside,but I did get diarrhea after eating there
Atmosphere: 3
Food: 2
Service: 5
Service was great, prices are good, very friendly window cashier. Made a happy day?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tenders Flavor Meal, Fried Chicken, 2 PC Chicken Combo
Don’t come here if you don’t want workers actively complaining loudly about your order while you sit and listen to them complain only for your order to come out wrong and be talked over when you try to express your frustration.
Firstly, I want to commend the lady at the actual drive thru window. She was sweet as can be and very prompt and I enjoyed my interaction with her so I’d give her 5 stars all on her own.
The real problem is the woman in the kitchen (who I later found out was the actual manager of this location) who complained loudly about my order while I sat there with the window wide open for me to hear her. She was totally unprofessional and loud about not liking having to make more food for my order not caring that I was right there listening to her the entire time.
I came home to find my order all messed up and so I went back to try and get a remake and express the terrible service to the manager hoping that rude employee would be talked to about the situation…only to find out that same person was the manager…so of course when I tried to complain about the situation she talked over me and tried to brush off everything I said to her about the situation.
Ultimately I didn’t get a remake cause I didn’t have the food (which I understand policy is policy) but I know I’m never coming back to this location again.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Well it started out questionable, because I went inside to make an order, and there was plenty of workers, but I was told I had to use the confusing kiosk, then after that the both kiosks wouldn't work properly. So the lady had to place the order anyway. After getting my food , which took a while. I ordered the spicy chicken combo. Now don't get me wrong I love spicy food , but this should of had a warning label on it ,that straight from the depths of hell, or nuclear energy beware. Way too hot for the average person. I'm thinking the sauce not done properly, or it was done intentionally. It gets better, I was sitting there minding my own business, with nobody in the restaurant, I was the only one. And the manager lady tells me I have too leave. I. Looked at her and said why? She told me because I parked my bicycle inside the breezeway. You know the spot most people bring there bikes into. The little walkway before getting into the entrance. Well I looked over. There and said , ok well how bout the other bike that's parked inside the restaurant. She said he was an employee . Then I said , so an employee is more important than a customer? She got totally irate. Then threatening too call the police, I asked her if she wanted to use my phone to do so? She then stormed off too the back and called the police. I. Just sat there and finished my food. Waiting and waiting the police never arrived. I cleaned up my mess, finished my food then left. Not sure what crawled up that ladies hine side that day. But as a paying customer, my experience was terrible. The owner should think about hiring someone more friendly, and I hope she don't treat the employees the same way. Something was definitely not right about the whole thing. So be careful of the mean manager overlord Lady that will call the cops on you for making sure your bike don't get stolen.
Atmosphere: 1
Food: 2
Service: 2
Recommended dishes: Tenders Flavor Meal, Chicken Pot Pie, French Fries, Crispy Colonel Sandwich Meal, Chicken Wing, Gravy, Fried Chicken, Famous Bowl Combo, Lemonade, Mtn Dew, Mac & Cheese
10 out of 10 I do not recommend!! Open late and close early hours of operation don’t mean nothing
I needed some cheap eats as I had 20 minutes to evacuate 3 days ago. Why not try an old favorite. KFC, thank you. I got the $4.99 special Original, don't know why I got 2 legs not complaining. They are the smallest legs....pigme chickens is what claxton is selling. Absolutely delishious, juicy, crispy. I wanted to change up my order, but stuck to the ole 80's days. So glad I did. This is lunch hour and there are only 3 ladies running this show. IMPRESSIVE! They were kind attentiveand knew their s..t. Thanks girls, best lunch I have had in avery log time. Check em out folks, it's worth another try.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
If i could give o star i would they put l spoon half of coleslaw like what ...i would keep giong but they know what they did
Atmosphere: 1
Food: 1
Service: 1
Chicken always fresh
Atmosphere: 5
Food: 5
Service: 5
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