This one is as bad as the one on Bee rd. NEVER SPENDING MONEY HERE AGAIN.
Atmosphere: 1
Food: 1
Service: 1
Mike
So upset with this place. Got off work last night from working a double. Me an wife are starving so hey let's grab this on the way home. We finally get our food after waiting almost 30 minutes. But our food was like ice like its been sitting in the refrigerator. So I tried to take it back in but doors was locked an couldn't get no one to answer the door has they seen me standing there. Tried calling they wouldn't answer the phone. Then the drive through had like 8 cars in it an was like im not sitting here this long. So had to go next door to Parkers put it all in microwave just for it to be warm.
Atmosphere: 1
Food: 1
Service: 1
Charity Trivedi
The lady very proud and she is the manager name Momalisa. She took my order I told her what I wanted. She read exactly back to me . I didn't check my receipt that's my fought. I order 2 sausage biscuit gravy coffee orange juice a breakfast bowl and spicy chick sandwich . She gave me the spicy chick sandwich coffee and orange juice . And she said is that all. I'm standing there waiting on my food then I look at my recipe she said all you like is the breakfast bowl . I said no I told her and then I got my receipt. And it wasn't on there . So I told her I wanted a refund and I don't want the breakfast bowl I use to work with this lady i know how racist she can be and how rude she can be . She did not give me a refund that's ok . I don't advice o one to go to this Krystal's very unprofessional. Only one lady that was there. I didn't get her name . She was the only professional one there. And I appreciate that . No refund or anything . I didn't know she worked there or I wouldn't of went there. I be afraid to eat from where ever she works at. I put her in God's hands and let God deal with her . I am calling corporate and putting it all over social media.
Atmosphere: 1
Food: 1
Service: 1
Cherry Hunter
Is this the one behind CVS!? It's the most unprofessional restaurant in Savannah! They don't open on time! Never have certain foods and they need some customer service skills BADLY
Atmosphere: 1
Food: 1
Service: 1
IRENE MICHAELS
Brings back memories of years ago when I ate Krystal burgers. They are still the same delicious hambugers!
Atmosphere: 5
Food: 5
Service: 5
Javion Rivers
Ms Tonya was excellent her Hospitality makes you feel like you’re at your aunts and the food makes you feel like your at grandmas. She was very welcoming and was VERYYYYYYY helpful
Atmosphere: 5
Food: 5
Service: 5
Candice Sauls
Service is always so rude. They act miserable and don't want to work!!
Atmosphere: 2
Food: 5
Service: 1
Sammy Groover
Terrible service and attitude by staff. Ordered a couple of medium Cokes at drive through along with our meals.
They didn't have medium plastic lids for the cups. Told me I would have to get large Cokes and be charged extra for them. I told them I didn't want to be charged for something I didn't order. Was told no options.
Asked them to ring up two medium drinks and just put them in a large cup. They could have even put less Coke, that would have been fine. Can't do that they said.
Pulled up to the window with my cash and the lady at the window said I can't do what you're asking and I have to charge you for two large Cokes. I said I didn't want two large, just medium. She told me she couldn't take my order and she closed the glass and walked away and never came back.
I finally left and went to another Krystal in the area and got what we wanted.
Just surprised they didn't give me two large cups with a medium amount of Coke in them and we would have been fine.
Service: 1
Tijuana james
Food was fast, Fresh & hot!
Luca Owl
Very friendly, which is hard to find in this area of Savannah
Worst experience ever. Waited 50 min for cold burgers.
Atmosphere: 1
Food: 1
Service: 1
Mr Ivakhnienko
I give the atmosphere higher score because it clean as a fast food restaurant should be. The food is acceptable. Service was the no smiles one. When they are taking your orders you feel like arguing. I asked for a foam cup. He gave to me without saying anything. Later he came to me saying: I have to charge you $1.60 for that cup (in photo). This is th first time in 50 years i had seen this. So I asked to confirm, you charge $1.60 for a cup? He affirmed. It’s weird. I know Walmart charges $0.10 for plastic bags. They say that is environment. What is this $1.60 for? I didn’t pay because on of the guest took care of it for me. I really appreciated it. Not sure what her position in this was. It’s not about the money. It’s just weird.
Atmosphere: 4
Food: 3
Service: 1
Recommended dishes: Cheese Grits
RashaunThaDon
Today is October 13th 2025 I came to grab something quick to eat but was told the lobby is closed at 6pm on a Monday even though I seen a lady sitting down eating her food I just politely walked out I won't be back for the terrible service.
Atmosphere: 1
Food: 1
Service: 1
Tammy Martin
I have been to plenty especially in Macon Ga where I just moved from, this establishment and location was the first I came back to from the days I lived here. Food and service was a 100 . The cheese Krystal and fries was on point brought me back to the good old days.. 😁
This one is as bad as the one on Bee rd. NEVER SPENDING MONEY HERE AGAIN.
Atmosphere: 1
Food: 1
Service: 1
So upset with this place. Got off work last night from working a double. Me an wife are starving so hey let's grab this on the way home. We finally get our food after waiting almost 30 minutes. But our food was like ice like its been sitting in the refrigerator. So I tried to take it back in but doors was locked an couldn't get no one to answer the door has they seen me standing there. Tried calling they wouldn't answer the phone. Then the drive through had like 8 cars in it an was like im not sitting here this long. So had to go next door to Parkers put it all in microwave just for it to be warm.
Atmosphere: 1
Food: 1
Service: 1
The lady very proud and she is the manager name Momalisa. She took my order I told her what I wanted. She read exactly back to me . I didn't check my receipt that's my fought. I order 2 sausage biscuit gravy coffee orange juice a breakfast bowl and spicy chick sandwich . She gave me the spicy chick sandwich coffee and orange juice . And she said is that all. I'm standing there waiting on my food then I look at my recipe she said all you like is the breakfast bowl . I said no I told her and then I got my receipt. And it wasn't on there . So I told her I wanted a refund and I don't want the breakfast bowl I use to work with this lady i know how racist she can be and how rude she can be . She did not give me a refund that's ok . I don't advice o one to go to this Krystal's very unprofessional. Only one lady that was there. I didn't get her name . She was the only professional one there. And I appreciate that . No refund or anything . I didn't know she worked there or I wouldn't of went there. I be afraid to eat from where ever she works at. I put her in God's hands and let God deal with her . I am calling corporate and putting it all over social media.
Atmosphere: 1
Food: 1
Service: 1
Is this the one behind CVS!? It's the most unprofessional restaurant in Savannah! They don't open on time! Never have certain foods and they need some customer service skills BADLY
Atmosphere: 1
Food: 1
Service: 1
Brings back memories of years ago when I ate Krystal burgers. They are still the same delicious hambugers!
Atmosphere: 5
Food: 5
Service: 5
Ms Tonya was excellent her Hospitality makes you feel like you’re at your aunts and the food makes you feel like your at grandmas. She was very welcoming and was VERYYYYYYY helpful
Atmosphere: 5
Food: 5
Service: 5
Service is always so rude. They act miserable and don't want to work!!
Atmosphere: 2
Food: 5
Service: 1
Terrible service and attitude by staff. Ordered a couple of medium Cokes at drive through along with our meals.
They didn't have medium plastic lids for the cups. Told me I would have to get large Cokes and be charged extra for them. I told them I didn't want to be charged for something I didn't order. Was told no options.
Asked them to ring up two medium drinks and just put them in a large cup. They could have even put less Coke, that would have been fine. Can't do that they said.
Pulled up to the window with my cash and the lady at the window said I can't do what you're asking and I have to charge you for two large Cokes. I said I didn't want two large, just medium. She told me she couldn't take my order and she closed the glass and walked away and never came back.
I finally left and went to another Krystal in the area and got what we wanted.
Just surprised they didn't give me two large cups with a medium amount of Coke in them and we would have been fine.
Service: 1
Food was fast, Fresh & hot!
Very friendly, which is hard to find in this area of Savannah
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Everyone very helpful.
Atmosphere: 5
Food: 3
Service: 5
Worst experience ever. Waited 50 min for cold burgers.
Atmosphere: 1
Food: 1
Service: 1
I give the atmosphere higher score because it clean as a fast food restaurant should be. The food is acceptable. Service was the no smiles one. When they are taking your orders you feel like arguing. I asked for a foam cup. He gave to me without saying anything. Later he came to me saying: I have to charge you $1.60 for that cup (in photo). This is th first time in 50 years i had seen this. So I asked to confirm, you charge $1.60 for a cup? He affirmed. It’s weird. I know Walmart charges $0.10 for plastic bags. They say that is environment. What is this $1.60 for? I didn’t pay because on of the guest took care of it for me. I really appreciated it. Not sure what her position in this was. It’s not about the money. It’s just weird.
Atmosphere: 4
Food: 3
Service: 1
Recommended dishes: Cheese Grits
Today is October 13th 2025 I came to grab something quick to eat but was told the lobby is closed at 6pm on a Monday even though I seen a lady sitting down eating her food I just politely walked out I won't be back for the terrible service.
Atmosphere: 1
Food: 1
Service: 1
I have been to plenty especially in Macon Ga where I just moved from, this establishment and location was the first I came back to from the days I lived here. Food and service was a 100 . The cheese Krystal and fries was on point brought me back to the good old days.. 😁
Atmosphere: 5
Food: 5
Service: 5
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