At 3 pm i Ordered online for delivery at 6 pm, to have dinner ready when my family got home, gave a pre tip of 10 dollars, 7 pm no pizza, called to cancel, no answer, and no way to cancel order online. At 730 my pizza was delivered by uber eats. The driver was 350 plus pounds and didnt even bother to get out of the car, texted me it was here, i tipped 10 bucks to have to walk to the street to get a pizza an hour and a half late, plus the pizza was cold, not warm COLD! Immediate disputed the charge on my card and will never order here again!
Atmosphere: 1
Food: 1
Service: 1
Ava Shomaker
I had an issue with a decently complicated pizza. The manager and employee that answer the phone this afternoon - whose names i did not catch - were both helpful in explaining the credit process and providing a replacement pizza!! I went a night both days, and the staff was quick to greet me on both occasions, as well as quick and courteous. thank you for your help :3!!!
Atmosphere: 3
Food: 5
Service: 4
Akua Nelson
I needed to cancel my order and I was hung up on seven times by the store. They will not answer calls. You will not be able to get in touch with them and get a refund when it is necessary to get one. I accidentally placed an order out of state and I tried to get a refund or at least let them know that someone else can have the meal. I could not get in contact with anybody. I will no longer be giving my business to the store and I will encourage all others that I know to not give business to the store. DO NOT GIVE THEM YOUR BUSINESS.
Atmosphere: 1
Food: 1
Service: 1
Jon
This location got a 63 on its most recent health inspection.
Atmosphere: 1
Food: 1
Service: 1
Matthew
Ingredients are old and stale. Terrible location and service.
Atmosphere: 1
Food: 1
Service: 1
Carson Chang
Like the chain but the one here on the island always seems to not be taking orders online or by phone. Has happened several times now.
Atmosphere: 1
Food: 1
Service: 1
Clint King
Ordered terrible food 2 weeks ago, was promised a refund and have yet to receive it. Calling the store is futile as they never answer. Never order from this location.
Atmosphere: 1
Food: 1
Service: 1
Maggie Gardner
the morning manager KEN is an absolute life saver!!! He was beyond sweet and really listened to my issues from the night before
Chardonae McMillion-loechel
Ordered a carry out pizza for 10:40 to 10:50. We showed up at 10:45 and the doors were locked and lights were off. No one in there to give us our pizza.
Atmosphere: 1
Food: 1
Service: 1
Steven Tarver
Ordered online, went to grocery, then to pick up pizza at THEIR designated time. When I got there, no one in store(besides employees), and they hadn't even started making my pizza. Then why did your system tell me to come?
Ordered delivery at 8pm, received a call at 9:23pm they didn't have any drivers to deliver. This is the absolute worst Papa Johns, definitely don't recommend it!
Victoria Rose
ordered ahead of time. arrived promptly. i was told that the order was not ready and not even started on yet. i had to wait outside for another 20 minutes.
Atmosphere: 1
Food: 1
Service: 1
Sam Tvrdy
My father ordered a pizza tonight at 6:30 from the Papa John’s on Wilmington Island, and they said it would be delivered in 30-40 min. At 7:23 he called back to check on the status; he was not upset, just checking how much longer it might be. The girl he spoke to was very rude to him, and told him he must have spoken to someone at the “call center”, “And they have no idea what’s going on in the store, it’s going to be about 40 min.” She was speaking in a very condescending tone. My father agreed to wait. He then thought better of it, called back, talked to the same snotty girl, and canceled the order. No need for the attitude.
At 3 pm i Ordered online for delivery at 6 pm, to have dinner ready when my family got home, gave a pre tip of 10 dollars, 7 pm no pizza, called to cancel, no answer, and no way to cancel order online. At 730 my pizza was delivered by uber eats. The driver was 350 plus pounds and didnt even bother to get out of the car, texted me it was here, i tipped 10 bucks to have to walk to the street to get a pizza an hour and a half late, plus the pizza was cold, not warm COLD! Immediate disputed the charge on my card and will never order here again!
Atmosphere: 1
Food: 1
Service: 1
I had an issue with a decently complicated pizza. The manager and employee that answer the phone this afternoon - whose names i did not catch - were both helpful in explaining the credit process and providing a replacement pizza!! I went a night both days, and the staff was quick to greet me on both occasions, as well as quick and courteous. thank you for your help :3!!!
Atmosphere: 3
Food: 5
Service: 4
I needed to cancel my order and I was hung up on seven times by the store. They will not answer calls. You will not be able to get in touch with them and get a refund when it is necessary to get one. I accidentally placed an order out of state and I tried to get a refund or at least let them know that someone else can have the meal. I could not get in contact with anybody. I will no longer be giving my business to the store and I will encourage all others that I know to not give business to the store. DO NOT GIVE THEM YOUR BUSINESS.
Atmosphere: 1
Food: 1
Service: 1
This location got a 63 on its most recent health inspection.
Atmosphere: 1
Food: 1
Service: 1
Ingredients are old and stale. Terrible location and service.
Atmosphere: 1
Food: 1
Service: 1
Like the chain but the one here on the island always seems to not be taking orders online or by phone. Has happened several times now.
Atmosphere: 1
Food: 1
Service: 1
Ordered terrible food 2 weeks ago, was promised a refund and have yet to receive it. Calling the store is futile as they never answer. Never order from this location.
Atmosphere: 1
Food: 1
Service: 1
the morning manager KEN is an absolute life saver!!! He was beyond sweet and really listened to my issues from the night before
Ordered a carry out pizza for 10:40 to 10:50. We showed up at 10:45 and the doors were locked and lights were off. No one in there to give us our pizza.
Atmosphere: 1
Food: 1
Service: 1
Ordered online, went to grocery, then to pick up pizza at THEIR designated time. When I got there, no one in store(besides employees), and they hadn't even started making my pizza. Then why did your system tell me to come?
Atmosphere: 2
Food: 4
Service: 3
Restaurantji Recommends
Ordered delivery at 8pm, received a call at 9:23pm they didn't have any drivers to deliver. This is the absolute worst Papa Johns, definitely don't recommend it!
ordered ahead of time. arrived promptly. i was told that the order was not ready and not even started on yet. i had to wait outside for another 20 minutes.
Atmosphere: 1
Food: 1
Service: 1
My father ordered a pizza tonight at 6:30 from the Papa John’s on Wilmington Island, and they said it would be delivered in 30-40 min. At 7:23 he called back to check on the status; he was not upset, just checking how much longer it might be. The girl he spoke to was very rude to him, and told him he must have spoken to someone at the “call center”, “And they have no idea what’s going on in the store, it’s going to be about 40 min.” She was speaking in a very condescending tone. My father agreed to wait. He then thought better of it, called back, talked to the same snotty girl, and canceled the order.
No need for the attitude.
Service: 1
Totally wrong pizza. Uber delivery guy was great
Food: 1
Service: 1
Food was just ok. Not great
Atmosphere: 4
Food: 3
Service: 4
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