Pizza was pretty crappy. Seemed like garbage ingredients
Atmosphere: 3
Food: 2
Service: 5
Henry Andrés Mendoza
They were super incompetent, I ordered by Uber Eats and they couldn’t confirm the payment even when I called to confirm by phone. We ordered 5 pizzas.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza, Cheese Pizza
Edwin Lucas
It used to be a dine in with take out and delivery but times change, food is the exact same recipe and bake that’s always been consistent. Employees are attentive & often times very busy.
Parking: Well if there is an available space… park in it
Atmosphere: 5
Food: 5
Service: 5
damon paine
Salmonella with a Side of Placation: A Saga
So, picture this: my wife orders a large family pizza and boneless wings, ready for a cozy meal. She takes her first bite and—surprise!—the wings are not just cold; they're totally raw. Like, fresh-out-of-the-fridge, 100% untouched by any heat source.
We call the store, expecting maybe a bit of empathy, and get an elderly-sounding manager. He apologizes, blames the “super busy period” and staff, and promises us a $25 credit for next time. Okay, we think, accidents happen.
Fast-forward to the following weekend: we call in to redeem our hard-earned credit, only to be told there’s no such thing recorded. Not in their system, nowhere. After 15 minutes of us ordering elsewhere, guess who calls back? Yep, the same manager. He apologizes again, assures us the credit is real this time, for a full repeat order and says it’s tied to my wife’s phone number, awesome.
A couple of days later, I call in to double-check. The moment I mention the word “credit,” they tell me the store is closed due to an air-conditioning “issue.” Sure, okay these things happen.
Finally, on Saturday the 2nd, I try once more. They confirm a credit—but now it’s dropped to $15. I explain the whole saga to the person on the line, who claims to be a manager but clearly has zero interest in problem-solving. He suggests I “wait for the general manager” to call me back (at some point in the future) and essentially ends with a “have a nice day.”
So, my humble recommendation: skip the potential salmonella, don’t gamble on having smoke blown up your ****, and just head over to Basil’s Pizza and Deli across the street. Or grab a Papa Murphy’s Take 'n' Bake—at least there, “raw” is expected and not a total shocker.
Atmosphere: 1
Food: 1
Service: 1
malcolm field
They claimed it was a Pizza.
Atmosphere: 1
Food: 1
Service: 3
A. W.
I drive past a different Pizza Hut location to use this one. Never any problems here. Pizza always looks and tastes amazing!!
Atmosphere: 5
Food: 5
Service: 5
Marcus Kinlaw
Shawntray was very polite with a smile I will always remember. She was very patient and understanding. She took her time with me and and let the customer that was behind me know that she would be with him as soon as she was done with me. I love the fact that she acknowledged the customer and didn't have him just standing there. Love her customer service and teamwork.. Keep it up young lady.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Cheese Pizza, Cinnabon Mini Rolls
Jen DeMott
Exactly what I ordered delivered hot and very fresh . Pizza rocked.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnabon Mini Rolls
t spauldingu
Parking: Easy parking not super but enough to pick up an go
Order online good fast service nice group of people
Misty E
I spent over $100 on a Curbside delivery. Instructed to call when we arrive. However, we can't talk to anyone as they are hanging up the line. My husband goes in to get the food and is told " I knew you were out there I just didn't want to get wet." (It was raining). Employess are sitting down, enjoying their phones. The food is overcooked, had to return for part of our missing order, and my husband went behind the counter to grab red pepper and parmesan as they couldn't be bothered. Worst service ever.
Elizabeth Plageman
I always enjoy the personal pan pizza from the Wilmington island location. The employees are friendly and seem to appreciate my business.
Bridge Smith
I will never invest in another pizza establishment. The management here on New Year’s Day of our Lords year of 2023 has created a devote attachment to this particular establishment. The service was amazing. The product was exquisite. The melts are phenomenal. Pay her more money.
Pizza was pretty crappy. Seemed like garbage ingredients
Atmosphere: 3
Food: 2
Service: 5
They were super incompetent, I ordered by Uber Eats and they couldn’t confirm the payment even when I called to confirm by phone. We ordered 5 pizzas.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza, Cheese Pizza
It used to be a dine in with take out and delivery but times change, food is the exact same recipe and bake that’s always been consistent. Employees are attentive & often times very busy.
Parking: Well if there is an available space… park in it
Atmosphere: 5
Food: 5
Service: 5
Salmonella with a Side of Placation: A Saga
So, picture this: my wife orders a large family pizza and boneless wings, ready for a cozy meal. She takes her first bite and—surprise!—the wings are not just cold; they're totally raw. Like, fresh-out-of-the-fridge, 100% untouched by any heat source.
We call the store, expecting maybe a bit of empathy, and get an elderly-sounding manager. He apologizes, blames the “super busy period” and staff, and promises us a $25 credit for next time. Okay, we think, accidents happen.
Fast-forward to the following weekend: we call in to redeem our hard-earned credit, only to be told there’s no such thing recorded. Not in their system, nowhere. After 15 minutes of us ordering elsewhere, guess who calls back? Yep, the same manager. He apologizes again, assures us the credit is real this time, for a full repeat order and says it’s tied to my wife’s phone number, awesome.
A couple of days later, I call in to double-check. The moment I mention the word “credit,” they tell me the store is closed due to an air-conditioning “issue.” Sure, okay these things happen.
Finally, on Saturday the 2nd, I try once more. They confirm a credit—but now it’s dropped to $15. I explain the whole saga to the person on the line, who claims to be a manager but clearly has zero interest in problem-solving. He suggests I “wait for the general manager” to call me back (at some point in the future) and essentially ends with a “have a nice day.”
So, my humble recommendation: skip the potential salmonella, don’t gamble on having smoke blown up your ****, and just head over to Basil’s Pizza and Deli across the street. Or grab a Papa Murphy’s Take 'n' Bake—at least there, “raw” is expected and not a total shocker.
Atmosphere: 1
Food: 1
Service: 1
They claimed it was a Pizza.
Atmosphere: 1
Food: 1
Service: 3
I drive past a different Pizza Hut location to use this one. Never any problems here. Pizza always looks and tastes amazing!!
Atmosphere: 5
Food: 5
Service: 5
Shawntray was very polite with a smile I will always remember. She was very patient and understanding. She took her time with me and and let the customer that was behind me know that she would be with him as soon as she was done with me. I love the fact that she acknowledged the customer and didn't have him just standing there. Love her customer service and teamwork.. Keep it up young lady.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Cheese Pizza, Cinnabon Mini Rolls
Exactly what I ordered delivered hot and very fresh . Pizza rocked.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnabon Mini Rolls
Parking: Easy parking not super but enough to pick up an go
Kid-friendliness: Yes
Wheelchair accessibility: One level
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Pepperoni Pizza, Icing Dip, Cheese Pizza, Cinnabon Mini Rolls, Cinnamon Sticks, Garlic
We love this Pizza Hut. Great pizza and friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Triple Chocolate Brownie, Icing Dip, Cheese Pizza, Cinnamon Sticks
Restaurantji Recommends
Employees were great
Order online good fast service nice group of people
I spent over $100 on a Curbside delivery. Instructed to call when we arrive. However, we can't talk to anyone as they are hanging up the line. My husband goes in to get the food and is told " I knew you were out there I just didn't want to get wet." (It was raining). Employess are sitting down, enjoying their phones. The food is overcooked, had to return for part of our missing order, and my husband went behind the counter to grab red pepper and parmesan as they couldn't be bothered. Worst service ever.
I always enjoy the personal pan pizza from the Wilmington island location. The employees are friendly and seem to appreciate my business.
I will never invest in another pizza establishment. The management here on New Year’s Day of our Lords year of 2023 has created a devote attachment to this particular establishment. The service was amazing. The product was exquisite. The melts are phenomenal. Pay her more money.
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