Sarku Japan

Love the North Riverside location they’re always delicious and the customer service is friendly and welcoming to say the least.

Super yummy. Attentive staff. Friendly service. Cheap and very delicious. Will be back!

Waited a while to get our food which we didn’t mind BUT when our number was called I stepped up to get my order and the worker packaging and handing out the food looked me up and down and asked me for my receipt as if I was trying to steal the food that I’d JUST PURCHASED. Mind you I had the cup with the logo FROM HIS RESTAURANT IN MY HAND!!! I stood there and he NEVER asked the following 3 Hispanic customers for their receipt prior to handing them their food. Disrespectful to say the least and I made sure to let him know that I saw and felt the disrespect.

Best teriyaki chicken in town

Atmosphere: 4

Food: 4

Service: 4

Awesome staff and food 👏

Atmosphere: 5

Food: 5

Service: 5

They have a marvelous atmosphere and very polite. And the food is outstanding. Kudos to the staff and crew!

Atmosphere: 5

Food: 5

Service: 5

Love this place!!!

Atmosphere: 5

Food: 5

Service: 5

Deals are only available by ordering online or through the app, which never works when there is a deal. Very convenient timing 🤬

Japanese food made from scratch very economic and convenient 🍲🍜🥢

Horrible experience!!!! Rude employees and manager!! How about checking your camera for the interaction I had with them today! Just know if your order food online, you will get a smaller portion because of the container they use but you will still pay full price! (Yes I compared it) this is the first time I heard “you get this when you order online so don’t order online” I even asked them to put it in the normal Togo plate because I spent $43 and I wanted all my food and the cook said he wasn’t going to serve me because I was going back and forth with the manager (very unprofessional and need to be retrained on customer service) and the other two females. It was me against 4 of your employees because I wanted what I paid for and you argue with me? Yes I argued with them after they proceeded to try and gang up on me!! I asked for the corporate office number and the GM and I was refused!! If you don’t like your job, quit!! Do better and actually fix your website so people know that they will receive less food because they’re ordering online!!!! I still expect a callback that I requested when I called the 888 number!!

Service was good but food was not. Tampa location is way better.

Served shellfish contaminated food after alerting them of shellfish allergy.
Ordered the chicken teriyaki meal, advised the lady taking order that I have a severe shellfish allergy. She notifies the cook. The cook has chicken and shrimp cooking on the flat top next to each other. He removed the shrimp from the cooktop then proceeded to put the chicken that was cooking next to the shrimp on my plate and thought this was ok. I guess if the food the customer is allergic to is out of sight then it’s safe. Despite them being cooked together on the same cook top. Did not offer cook fresh chicken that had not been contaminated. Extremely poor food safety training.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Teriyaki Chicken

Bleh unseasoned funky food, eat anywhere else in the food court

Atmosphere: 2

Food: 1

Service: 3

Recommended dishes: Beef Teriyaki

This people say they open at 1100 it was 1117 i was still standing in front of the counter waiting for them to open. The worker telling me they are short staff. As a customer how is this my problem? If you can’t open at 1100 update your hours.

Update 2: now it is 1130 and i am still standing at the counter waiting. At this point I want to see at what time they will come get my order

Atmosphere: 2

Food: 1

Service: 1

Recommended dishes: Chicken Fajitas

Love🔥🔥🔥👍🏾👍🏾

Food: 5