I visited this location and noticed that two employees were serving customers without washing their hands or wearing gloves. As I waited to be helped, one of the employees finally acknowledged me. However, as I approached the counter, another customer cut directly in front of me. When I politely mentioned that I was next in line, the employee responded with an unprofessional and rude attitude.
At that point, I requested to speak with a manager. The employee told me that the manager was not available. I expressed my concerns about the lack of proper customer service, as well as the employees’ unclean uniforms, which I found unacceptable.
This location has declined significantly in quality. Based on this experience, I would not recommend visiting. The employees on duty displayed poor customer service skills and should receive additional training to handle customers appropriately or be removed all together. I suggest taking your business elsewhere where professionalism and cleanliness are taken more seriously. And I definitely will be notifying corporate to pushes this matter further.
Makenzie Preston
There was a lady taking my order and she was so rude not saying hello or when the customers says thank you no manners at all!!!
Atmosphere: 1
Food: 4
Service: 1
Victor M
Took the time to go to one of my favorite smoothie places, just to find out they CHOSE not to support Veterans. Disgraceful!
Atmosphere: 1
Food: 1
Service: 1
Danielle Nichols
Drove 20 mins and they don't support veterans...
Derek Pickens
Absolutely the worst Smoothie King ever!!! if I could give negative stars I would. Everybody has headphones on. No one wants to work sub standard service and smells like weed all over the place.
Atmosphere: 1
Food: 1
Service: 1
Grant West
The quantity and quality is way higher than tropical smoothie. This place will be my new go to.
Atmosphere: 4
Food: 5
Service: 4
kayla joyner
Great staff
Atmosphere: 5
Food: 5
Service: 5
Joyless H.
The short guy that works here gets my order wrong every time. Last time he gave me the wrong smoothie bowl and he ran out of gloves so he prepped the bowl bare handed. A few of the blueberries were also moldy. This time I got the goji bowl and he forgot the goji berries. Not a huge deal but I do like those berries and this is getting annoying.
Makayla Golphin
Everything is 10/10 but can we have somewhere to sit while we wait???
Atmosphere: 4
Food: 5
Service: 5
Alexa Rodriguez
I paid $15 for an açaí bowl. My bowl was not even close to the top with the toppings included. The portions were made with little effort and did not get enough for what I paid for.
love this location! the staff is always so kind and accommodating and the drinks are amazing!
Atmosphere: 5
Food: 5
Service: 5
Kristen DuBose
Came in yesterday to pick up an order I had placed on DoorDash. Turns out I had placed it for the wrong location. They couldn’t have been sweeter or more accommodating. They honored my order and had it made within minutes. The woman working was beyond understanding and really went above and beyond to ensure I got my smoothie and left with a smile on my face. Will definitely be back!
I visited this location and noticed that two employees were serving customers without washing their hands or wearing gloves. As I waited to be helped, one of the employees finally acknowledged me. However, as I approached the counter, another customer cut directly in front of me. When I politely mentioned that I was next in line, the employee responded with an unprofessional and rude attitude.
At that point, I requested to speak with a manager. The employee told me that the manager was not available. I expressed my concerns about the lack of proper customer service, as well as the employees’ unclean uniforms, which I found unacceptable.
This location has declined significantly in quality. Based on this experience, I would not recommend visiting. The employees on duty displayed poor customer service skills and should receive additional training to handle customers appropriately or be removed all together. I suggest taking your business elsewhere where professionalism and cleanliness are taken more seriously. And I definitely will be notifying corporate to pushes this matter further.
There was a lady taking my order and she was so rude not saying hello or when the customers says thank you no manners at all!!!
Atmosphere: 1
Food: 4
Service: 1
Took the time to go to one of my favorite smoothie places, just to find out they CHOSE not to support Veterans. Disgraceful!
Atmosphere: 1
Food: 1
Service: 1
Drove 20 mins and they don't support veterans...
Absolutely the worst Smoothie King ever!!! if I could give negative stars I would. Everybody has headphones on. No one wants to work sub standard service and smells like weed all over the place.
Atmosphere: 1
Food: 1
Service: 1
The quantity and quality is way higher than tropical smoothie. This place will be my new go to.
Atmosphere: 4
Food: 5
Service: 4
Great staff
Atmosphere: 5
Food: 5
Service: 5
The short guy that works here gets my order wrong every time. Last time he gave me the wrong smoothie bowl and he ran out of gloves so he prepped the bowl bare handed. A few of the blueberries were also moldy. This time I got the goji bowl and he forgot the goji berries. Not a huge deal but I do like those berries and this is getting annoying.
Everything is 10/10 but can we have somewhere to sit while we wait???
Atmosphere: 4
Food: 5
Service: 5
I paid $15 for an açaí bowl. My bowl was not even close to the top with the toppings included. The portions were made with little effort and did not get enough for what I paid for.
Atmosphere: 2
Food: 1
Service: 3
Restaurantji Recommends
Terrible customer service
Service: 1
Great service. Always courteous and helpful
Atmosphere: 5
Food: 5
Service: 5
Great service and customer satisfaction
Atmosphere: 5
Food: 5
Service: 5
love this location! the staff is always so kind and accommodating and the drinks are amazing!
Atmosphere: 5
Food: 5
Service: 5
Came in yesterday to pick up an order I had placed on DoorDash. Turns out I had placed it for the wrong location. They couldn’t have been sweeter or more accommodating. They honored my order and had it made within minutes. The woman working was beyond understanding and really went above and beyond to ensure I got my smoothie and left with a smile on my face. Will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
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