Almost drank a piece of plastic in my refresher midway through my drink. Won’t be revisiting.
Atmosphere: 1
Food: 1
Service: 2
Dan Olson
Came all the way here, but no seating area ?
Atmosphere: 1
Michael Stenta
You can't sit down!! The staff was unacceptable. Did not have very good selection. They only thing they have in there that is comparable to other Starbucks is the high prices.
Krista Amber
Bridges was a quality human and I had such a pleasant experience getting my coffee.
Atmosphere: 5
Food: 5
Service: 5
Renee M
I received a gift card but my husband used it. He said his drink was delicious. I returned to the car to him slurping and licking his lips.
Atmosphere: 5
Food: 5
Service: 5
Knowles Hamrick
I don’t drink any coffee but I love hot chocolate from Starbucks. Starbucks does have a good flavor for hot chocolate.
Atmosphere: 5
Food: 5
Service: 5
Charles Alexander
We just get coffee always
Service: 5
Recommended dishes: Caramel Ribbon Crunch
Rosalind Perry
Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramel Frappuccino
elizabeth lucas
I watched the shift leader walk in circles doing nothing. While the employee worked nonstop. I waited 30
Atmosphere: 1
Food: 5
Service: 1
Savannah Hills
This place is constantly leaving one worker to fight for their life alone behind that counter. My drink order is wrong but its not even worth going back in over because this poor girl is being overrun by Holiday shopper’s by herself. Leena is a rockstar for handing that line.
The young man taking orders this morning (11/18/23) is very pleasant & kind; however, the young lady making the drinks is moving so fast it’s impacting her customer service and the quality of the drinks. She needs to slow down & greet customers. Yes, we want fast service, but I rather have slow friendly service that comes with tasty drinks. More importantly, I had strands of her hair trapped between the lid & cup of my Caramel Ribbon Crunch. Also, there was barely any caramel in it and it tasted like ice. Not an actual Caramel Ribbon Crunch. A little disappointing because I come here a lot, and I fell in love with the drink because this spot made it the best. Today I didn’t even finish it. Do better. Respectfully.
Atmosphere: 5
Food: 5
Service: 2
Recommended dishes: Caramel Ribbon Crunch
Nathan McLeod
Great
Atmosphere: 5
Food: 5
Service: 5
Rebecca C.
This Starbucks is located inside of Target beside the Savannah Mall. Definitely a smaller store than the typical but service is always quick although they do get very busy! Mobile order is available but it is turned off during their busier hours which makes sense when they have 20 physical people standing in line. I do find that they run out of the pastries fairly early but that's understandable as the store is half the size. Always good customer service and always clean. Plus it's inside of Target and you get the great mix of popcorn and coffee. What's better than that!
Jason Thomas
Poor customer service, the two coffees we ordered were both large and when I received the drinks they were not full, when I complained to the girl she gave a deflecting answer and argued with me about how she did it right instead of apologizing and fixing the issue. When I pay for a 6$ coffee I expect to get the whole thing filled. Will not be returning this location didn't uphold the Starbucks customer service and satisfaction I'm use to in other Starbucks locations.
Atmosphere: 3
Food: 1
Service: 1
Samantha Bird
I was happy with the customer service. I love their flat white's! Best part for me is the location.
Almost drank a piece of plastic in my refresher midway through my drink. Won’t be revisiting.
Atmosphere: 1
Food: 1
Service: 2
Came all the way here, but no seating area ?
Atmosphere: 1
You can't sit down!! The staff was unacceptable. Did not have very good selection. They only thing they have in there that is comparable to other Starbucks is the high prices.
Bridges was a quality human and I had such a pleasant experience getting my coffee.
Atmosphere: 5
Food: 5
Service: 5
I received a gift card but my husband used it. He said his drink was delicious. I returned to the car to him slurping and licking his lips.
Atmosphere: 5
Food: 5
Service: 5
I don’t drink any coffee but I love hot chocolate from Starbucks. Starbucks does have a good flavor for hot chocolate.
Atmosphere: 5
Food: 5
Service: 5
We just get coffee always
Service: 5
Recommended dishes: Caramel Ribbon Crunch
Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramel Frappuccino
I watched the shift leader walk in circles doing nothing. While the employee worked nonstop. I waited 30
Atmosphere: 1
Food: 5
Service: 1
This place is constantly leaving one worker to fight for their life alone behind that counter. My drink order is wrong but its not even worth going back in over because this poor girl is being overrun by Holiday shopper’s by herself. Leena is a rockstar for handing that line.
Atmosphere: 3
Food: 3
Service: 2
Restaurantji Recommends
The young man taking orders this morning (11/18/23) is very pleasant & kind; however, the young lady making the drinks is moving so fast it’s impacting her customer service and the quality of the drinks. She needs to slow down & greet customers. Yes, we want fast service, but I rather have slow friendly service that comes with tasty drinks. More importantly, I had strands of her hair trapped between the lid & cup of my Caramel Ribbon Crunch. Also, there was barely any caramel in it and it tasted like ice. Not an actual Caramel Ribbon Crunch. A little disappointing because I come here a lot, and I fell in love with the drink because this spot made it the best. Today I didn’t even finish it. Do better. Respectfully.
Atmosphere: 5
Food: 5
Service: 2
Recommended dishes: Caramel Ribbon Crunch
Great
Atmosphere: 5
Food: 5
Service: 5
This Starbucks is located inside of Target beside the Savannah Mall. Definitely a smaller store than the typical but service is always quick although they do get very busy! Mobile order is available but it is turned off during their busier hours which makes sense when they have 20 physical people standing in line. I do find that they run out of the pastries fairly early but that's understandable as the store is half the size. Always good customer service and always clean. Plus it's inside of Target and you get the great mix of popcorn and coffee. What's better than that!
Poor customer service, the two coffees we ordered were both large and when I received the drinks they were not full, when I complained to the girl she gave a deflecting answer and argued with me about how she did it right instead of apologizing and fixing the issue. When I pay for a 6$ coffee I expect to get the whole thing filled. Will not be returning this location didn't uphold the Starbucks customer service and satisfaction I'm use to in other Starbucks locations.
Atmosphere: 3
Food: 1
Service: 1
I was happy with the customer service. I love their flat white's! Best part for me is the location.
Atmosphere: 4
Food: 4
Service: 4