This has been the worst experience in a coffee house. The lady taking the order ignored me and serve two other people before me. I went back to the desk to ask for my coffee and another lady behind the desk said “ah yeah I will prepare it”. I had already left 18%tip for the coffee. This was so frustrating and I expressed this to the cashier who looked bored and unapologetic and gave me a 4 dolar gift card. What is going on with this place? Where is management and customer service?? Really disappointing! :( Besides the tables were dirty.
Atmosphere: 1
Food: 2
Service: 1
christina tatum
Today must been the wrong day to come to the Starbucks on Abercorn . There was toooooooooo much cream in my coffee when I asked for extra sugar it’s was terrible I couldn’t drink it at all and to top it all off moldy sandwich I believe . :(
Atmosphere: 1
Food: 1
Service: 1
Cheryl Clemens
Darling spot. Staff congenial and good holiday
Atmosphere: 5
Food: 4
Service: 5
Lady Dee
$2.00 for the hard cups go get one..
Atmosphere: 5
Service: 5
Kiera Knope
Wonderful staff and great coffee. This location is very busy, I agree with the other reviews that mention a longer wait. However the staff are really pleasant and the location is clean and welcoming.
Atmosphere: 5
Food: 4
Service: 5
Francesca Cantore
Cute and
Atmosphere: 4
Food: 3
Service: 3
Mira F
I had to wait for 15 minutes for my 2 uncomplicated drinks with just one person’s order before mine. The baristas were too busy filling what seemed like a hundred mobile orders that sat unclaimed while I stood there waiting.Starbucks corporate should prioritize in store customers more and it seems like this store needs to staff their location better.
Ashanti Brown
Twice I ordered ahead and came early waiting for my order. First time they started my order three times and never got to it until 10-15 minutes later. They prioritize everyone else drink over mine. Second time they took forever and when they were finished if I hadn’t known what my drinks looked like I would have still been standing there. I don’t think my name is hard to pronounce could have even said drink ready for name starts with a
Atmosphere: 1
Food: 2
Service: 1
Daniel Meyers
The absolute worst experience I've had at a Starbucks. Got my orders wrong. Was not first come first serve. They did orders as they pleased. Customer service was awful.
I wish they weren't so busy during the morning rush, but it is great coffee!
Atmosphere: 4
Food: 4
Service: 4
ailyn masewicz
Today Nov 7,2023 me and my husband ordered coffee and sandwiches via drive thru. My order was a Hot Caramel Macchiato, upon receiving the coffee I tasted it and it taste just like a hot steamed milk so i remove the cover and stir it to see it if would make a difference and it didn’t. I did not taste coffee I did not taste caramel did not taste vanilla syrup.I told the person on the window that my coffee taste like a steamed milk no coffee flavor at all and no caramel no syrup flavor. She said it has coffee but just a little. I told her that I order this kind of coffee on that same store almost every week and sometimes 3x a week or even more, I told her I know how my coffee taste like. She ask me if I want them to remake my coffee but it surely looks like she was annoyed at me, no service with a smile ?. And so I finally got my “remake” coffee and it taste even worst. Taste like a instant coffee with steamed milk no caramel flavor and syrup flavor. I think I wont be coming to this Starbucks location for a while ?. Just for the information I have been drinking Hot Caramel Macchiato by Starbucks even before I came to the US and i know when it is made right. It is my choice of coffee from Starbucks for like 10yrs now. So if I say its made not right it is not made right. In my country I ask baristas to remake my drink a few times and they always do it with pleasure and a smile ?. Something I miss about my country is the hospitality service.
Atmosphere: 4
Food: 2
Service: 2
Aisha C.
Literal worst Starbs ever. The wait times on the app are never remotely accurate. the drive thru seems to run well, but the inside is a hot mess. I don't get it. I'll just go to the Starbucks in Kroger from now on.
Awesome.
Atmosphere: 5
Food: 5
Service: 5
This has been the worst experience in a coffee house. The lady taking the order ignored me and serve two other people before me. I went back to the desk to ask for my coffee and another lady behind the desk said “ah yeah I will prepare it”. I had already left 18%tip for the coffee. This was so frustrating and I expressed this to the cashier who looked bored and unapologetic and gave me a 4 dolar gift card. What is going on with this place? Where is management and customer service?? Really disappointing! :( Besides the tables were dirty.
Atmosphere: 1
Food: 2
Service: 1
Today must been the wrong day to come to the Starbucks on Abercorn . There was toooooooooo much cream in my coffee when I asked for extra sugar it’s was terrible I couldn’t drink it at all and to top it all off moldy sandwich I believe . :(
Atmosphere: 1
Food: 1
Service: 1
Darling spot. Staff congenial and good holiday
Atmosphere: 5
Food: 4
Service: 5
$2.00 for the hard cups go get one..
Atmosphere: 5
Service: 5
Wonderful staff and great coffee. This location is very busy, I agree with the other reviews that mention a longer wait. However the staff are really pleasant and the location is clean and welcoming.
Atmosphere: 5
Food: 4
Service: 5
Cute and
Atmosphere: 4
Food: 3
Service: 3
I had to wait for 15 minutes for my 2 uncomplicated drinks with just one person’s order before mine. The baristas were too busy filling what seemed like a hundred mobile orders that sat unclaimed while I stood there waiting.Starbucks corporate should prioritize in store customers more and it seems like this store needs to staff their location better.
Twice I ordered ahead and came early waiting for my order. First time they started my order three times and never got to it until 10-15 minutes later. They prioritize everyone else drink over mine. Second time they took forever and when they were finished if I hadn’t known what my drinks looked like I would have still been standing there. I don’t think my name is hard to pronounce could have even said drink ready for name starts with a
Atmosphere: 1
Food: 2
Service: 1
The absolute worst experience I've had at a Starbucks. Got my orders wrong. Was not first come first serve. They did orders as they pleased. Customer service was awful.
Restaurantji Recommends
Always fast service, even if there's a long line!
Totally amazing. Hopefully they take Pi Network
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake Pop, Bacon Gouda & Egg Breakfast Sandwich
I wish they weren't so busy during the morning rush, but it is great coffee!
Atmosphere: 4
Food: 4
Service: 4
Today Nov 7,2023 me and my husband ordered coffee and sandwiches via drive thru. My order was a Hot Caramel Macchiato, upon receiving the coffee I tasted it and it taste just like a hot steamed milk so i remove the cover and stir it to see it if would make a difference and it didn’t. I did not taste coffee I did not taste caramel did not taste vanilla syrup.I told the person on the window that my coffee taste like a steamed milk no coffee flavor at all and no caramel no syrup flavor. She said it has coffee but just a little. I told her that I order this kind of coffee on that same store almost every week and sometimes 3x a week or even more, I told her I know how my coffee taste like. She ask me if I want them to remake my coffee but it surely looks like she was annoyed at me, no service with a smile ?. And so I finally got my “remake” coffee and it taste even worst. Taste like a instant coffee with steamed milk no caramel flavor and syrup flavor. I think I wont be coming to this Starbucks location for a while ?. Just for the information I have been drinking Hot Caramel Macchiato by Starbucks even before I came to the US and i know when it is made right. It is my choice of coffee from Starbucks for like 10yrs now. So if I say its made not right it is not made right. In my country I ask baristas to remake my drink a few times and they always do it with pleasure and a smile ?. Something I miss about my country is the hospitality service.
Atmosphere: 4
Food: 2
Service: 2
Literal worst Starbs ever. The wait times on the app are never remotely accurate. the drive thru seems to run well, but the inside is a hot mess. I don't get it. I'll just go to the Starbucks in Kroger from now on.