Starbucks Coffee Company

Kahl and Alexis were so so so nice!! Very funny and just welcoming. Loved the vibe when coming in. Best girls in here working hard love it💓💓

Atmosphere: 5

Food: 5

Service: 5

Another wonderful Starbucks coffee shop ☕

Atmosphere: 5

Food: 5

Service: 5

One of the better starbucks. Service is always great, and drinks are made fast and correct! They know what they are doing!!!

Atmosphere: 5

Food: 5

Service: 5

Excellent place

Atmosphere: 5

Food: 5

Service: 5

Drinks are always well made . Staff are very friendly , quick and efficient .

Atmosphere: 5

Food: 5

Service: 5

Excellent customer service, super friendly and fast

Atmosphere: 5

Food: 5

Service: 5

Waited 15 minutes for a pour over before I about lost it. Got a refund. Totally clueless. What happens when it's busy ?? Me and 5 other customers starring at the ceiling. Thats with 4 workers behind the counter. Don't bother !

A very bad service. More than half an hour in the establishment and they never delivered the coffee. Customers came in and left first than those of us who are waiting. The worst shitty service

They should’ve closed this location down instead of the Bay Street one, or moved all the employees from that location to this one. I waited for a long time for a sugar cookie latte that had 0 sugar cookie syrup.. Bay Street would’ve never done me like that 😪

Always like Starbucks

Atmosphere: 5

Food: 5

Service: 5

This was one of the cleanest and open Starbucks. When you walk in the door, you can feel the positive energy. We were in town for the weekend and we ended up at this Starbucks two days in a row. We had the pleasure of meeting Candice. We were fortunate to have such a wonderful person to interact with. It was clear that they were running shorthanded, but you never would have known that by her demeanor. Candice reminded me of a duck. She was all calm and pleasant and all the while, her hands and legs were going to town. All of the Starbucks I’ve been to have had a consistently good products. The coffee is great at all of them. It’s the people at the stores that make it the only thing that changes. Candice gave us memorable service. It was quite obvious that she was the main source of the positive vibe. Thanks Candice. ❤️

Atmosphere: 5

Food: 5

Service: 5

Went on a busy Sunday morning. Drink was made quickly and was delicious! Candice was wonderful and the whole visit was very pleasant.

Atmosphere: 5

Food: 5

Service: 5

Horrible service. I was completely ignored. Not even acknowledged. I walked out. As a local, I won't be back.

Atmosphere: 1

Food: 1

Service: 1

The homeless were in half of the seats with backpacks on the tables and charging their phones very off-putting, especially if you have kids. Basically, it is a shelter that serves coffee even though not one homeless person had a Starbucks cup

Atmosphere: 1

Food: 3

Service: 3

Do not come to this Starbucks if you don't want such a foul experience that it ruins your morning.

Staff was training a new hire. New hire was very nice, although she made a mistake on my order. I let one of her supervisors know that my order was incorrect and was told that they were out of.. mocha sauce? (laughable given that it's such a fundamental ingredient) . Instead of treating the situation with maturity and respect, her supervisor unleashed her frustration with her employee on me through a condescending tone and furrowed expression, an attitude that I can only imagine develops through an external locus of control and the belief that it's others' fault for things. I had no problem with the woman that got my order wrong, but it's the supervisor's job to amend the situation and provide training, not taking out rage on customers. That ironically made her exponentially more aggravating than the employee she was angry at. I will take my business elsewhere.

Also, the floor plan is horribly designed. There is hardly any seating, and the narrow aisle to order and wait around is just awkward.

To those considering coming to this Starbucks: There are plenty of other great coffee shop choices around downtown Savannah where you can support local businesses and receive higher quality coffee and service for a cheaper price. Don't waste your time.

Atmosphere: 2

Service: 1