Great service, Quinn made my drink and it was perfect. Gaige took my order and was very nice and helpful.
Atmosphere: 5
Food: 5
Service: 5
Quan Shellman
Very good service I was there with my mom and they got me our stuff at an fast and efficient rate one worker specially (indigo) was very
Atmosphere: 5
Food: 5
Service: 5
Leigh Cunningham
Service was as expected. Knocking 2 stars since it was clear the poor gentleman running the stand was being overworked under pressure. His manager yelled at him in front of us customers - very unprofessional!
Atmosphere: 2
Service: 5
Nathaly Quintero
Very bad service! the girl who served was collecting ice, she passed twice and saw me and did not say "excuse me a moment" or any apologies for being busy! and when she finally attended to me she just said "what do you want"? there were 3 other people behind me and I told her I wanted a decaf American coffee and she told me that didn't have it, I told her it was very strange because I buy the same decaf coffee every day and she told me again "we don't have it", I asked for another one thing and waiting I realized that the girl behind me was also asking for decaf coffee and told her the same thing... I DON'T HAVE! When I went to put sugar in my regular coffee I realized that I did have it and I simply didn't want to prepare it... because I asked for an American coffee and she served me coffee of the day! This girl is super rude. More than in such a crowded place, They treat you so badly or They don’t want to sell you what you are looking for and if they have!
C P
Nice Starbucks with lots of outside seating. Service was quick and easy.
Lisa Jones
Why? Why are the female employees here SO rude? And dismissive. They can't be bothered to actually help a customer. This location is a joke, shame on Kroger's for letting the baristas have a job and take up such prime grocery store space near the entrance. The worst service, always. I just had a question. I hate being treated that way.
Atmosphere: 2
Food: 3
Service: 1
Funny Guys
Just wanted to let the owner or head manager know that your employees are closing the store early, and this has happened several times, including today 2/17/23 7:05 said they were closed yet hours state 8 is closing time and the shop wasn't shut down, I have a feeling they are doing nothing the last hour except doing their close down work.
Drew B.
The worst Starbucks in Savannah that is always out of everything and does not have good customer service. Not even worth stopping by while shopping. Don’t bother wasting your money here.
PriyaSudhirCA
The worst customer serviceBeen a Starbucks fan for the past 20 plus yearsThe lady had no smile, did not greet, was rude, she was so angry and disrespectfulWe ordered what was on the board.Can we have an apple crisp macchiato?She: noThe pistachio latte?She: noA caramel latte?She: noA salted caramel latte?She: noWe, okay thanks have a good dayLol she didn’t say anything.Weirdest place
We are walking distance to this Starbucks and Kroger. Love the look of this place and location. This is our neighborhood store.
K Farnsworth
They really need more than one person working and definitely need to touch up on their customer service skills. The cashier didn’t even acknowledge people in the line at all. We stood there for 20 minutes before she even went over to the register. Then she drank her drink wordlessly at the register without letting the lady in front of me know she could order, so they just stared at each other awkwardly for well over 5 minutes. Nobody knew what was going on so everyone left. This is the worst customer service I’ve ever experienced. I’d rather have been yelled at than had someone who just didn’t say anything at all or take anyones order. She seemed super lost.
Joseph Smith
If you're an avid Frappuccino lover as myself don't waste your time stopping here. The blender is always broken and they are habitually short staffed. Employee attitude is off-putting. Better off driving 5 mins away to the Broughton St. location.
Benjamon W-Eng
oops this is the Starbucks in the kroggsedit. turns out both starbos r in the krogies
Kaitlyn Farnsworth
They really need more than one person working and definitely need to touch up on their customer service skills. The cashier didn’t even acknowledge people in the line at all. We stood there for 20 minutes before she even went over to the register. Then she drank her drink wordlessly at the register without letting the lady in front of me know she could order, so they just stared at each other awkwardly for well over 5 minutes. Nobody knew what was going on so everyone left. This is the worst customer service I’ve ever experienced. I’d rather have been yelled at than had someone who just didn’t say anything at all or take anyones order. She seemed super lost.
The gentleman was very friendly.
Atmosphere: 5
Food: 5
Service: 5
Great service, Quinn made my drink and it was perfect. Gaige took my order and was very nice and helpful.
Atmosphere: 5
Food: 5
Service: 5
Very good service I was there with my mom and they got me our stuff at an fast and efficient rate one worker specially (indigo) was very
Atmosphere: 5
Food: 5
Service: 5
Service was as expected. Knocking 2 stars since it was clear the poor gentleman running the stand was being overworked under pressure. His manager yelled at him in front of us customers - very unprofessional!
Atmosphere: 2
Service: 5
Very bad service! the girl who served was collecting ice, she passed twice and saw me and did not say "excuse me a moment" or any apologies for being busy! and when she finally attended to me she just said "what do you want"? there were 3 other people behind me and I told her I wanted a decaf American coffee and she told me that didn't have it, I told her it was very strange because I buy the same decaf coffee every day and she told me again "we don't have it", I asked for another one thing and waiting I realized that the girl behind me was also asking for decaf coffee and told her the same thing... I DON'T HAVE! When I went to put sugar in my regular coffee I realized that I did have it and I simply didn't want to prepare it... because I asked for an American coffee and she served me coffee of the day! This girl is super rude. More than in such a crowded place, They treat you so badly or They don’t want to sell you what you are looking for and if they have!
Nice Starbucks with lots of outside seating. Service was quick and easy.
Why? Why are the female employees here SO rude? And dismissive. They can't be bothered to actually help a customer. This location is a joke, shame on Kroger's for letting the baristas have a job and take up such prime grocery store space near the entrance. The worst service, always. I just had a question. I hate being treated that way.
Atmosphere: 2
Food: 3
Service: 1
Just wanted to let the owner or head manager know that your employees are closing the store early, and this has happened several times, including today 2/17/23 7:05 said they were closed yet hours state 8 is closing time and the shop wasn't shut down, I have a feeling they are doing nothing the last hour except doing their close down work.
The worst Starbucks in Savannah that is always out of everything and does not have good customer service. Not even worth stopping by while shopping. Don’t bother wasting your money here.
The worst customer serviceBeen a Starbucks fan for the past 20 plus yearsThe lady had no smile, did not greet, was rude, she was so angry and disrespectfulWe ordered what was on the board.Can we have an apple crisp macchiato?She: noThe pistachio latte?She: noA caramel latte?She: noA salted caramel latte?She: noWe, okay thanks have a good dayLol she didn’t say anything.Weirdest place
Restaurantji Recommends
We are walking distance to this Starbucks and Kroger. Love the look of this place and location. This is our neighborhood store.
They really need more than one person working and definitely need to touch up on their customer service skills. The cashier didn’t even acknowledge people in the line at all. We stood there for 20 minutes before she even went over to the register. Then she drank her drink wordlessly at the register without letting the lady in front of me know she could order, so they just stared at each other awkwardly for well over 5 minutes. Nobody knew what was going on so everyone left. This is the worst customer service I’ve ever experienced. I’d rather have been yelled at than had someone who just didn’t say anything at all or take anyones order. She seemed super lost.
If you're an avid Frappuccino lover as myself don't waste your time stopping here. The blender is always broken and they are habitually short staffed. Employee attitude is off-putting. Better off driving 5 mins away to the Broughton St. location.
oops this is the Starbucks in the kroggsedit. turns out both starbos r in the krogies
They really need more than one person working and definitely need to touch up on their customer service skills. The cashier didn’t even acknowledge people in the line at all. We stood there for 20 minutes before she even went over to the register. Then she drank her drink wordlessly at the register without letting the lady in front of me know she could order, so they just stared at each other awkwardly for well over 5 minutes. Nobody knew what was going on so everyone left. This is the worst customer service I’ve ever experienced. I’d rather have been yelled at than had someone who just didn’t say anything at all or take anyones order. She seemed super lost.