It took 20 minutes to make an Americano and it was not all that busy. The drink is always usually fine but this location seems to always be slow.
Food: 5
John Burroughs
I placed an order for a drink and I instead of telling me they no longer carry it. They made some unknown drink which is nothing like a I ordered. They didn't bother refunding or asking if I wanted something else. When I ordered a different drink, they literally didn't make it until I waited 15 minutes asked 3 different people where my drink was. They kept passing the buck. Don't bother wasting your time or money here.
Atmosphere: 1
Food: 1
Service: 1
Michael R
Everyone this morning was great, Darcy, Ashley, Maxwell and Xavier are on point daily. It’s appreciated !
Atmosphere: 5
Food: 5
Service: 5
Jessica Magouirk
Yesterday a gentleman named AJ was in the drive thru on one of the hardest days of my life. He was so kind and perceptive to the fact that I was not at all ok, and was “just right” empathetic. He knew how to comfort me without also making me cry- something I’ve learned this week is nearly impossible. Thank you so much AJ, you are a wonderful person and asset to your community.
Atmosphere: 5
Food: 5
Service: 5
matt hunt
I had a great interaction with a barista and a worker named Shayna. At the counter the barista (forgot her name) young girl with brown hair, greeted me sweetly and even filled up my water bottle for me while I waited for my mobile order. Another worker Shayna complimented my shirt and suggested I try the protein cold foam next time I’m in. This location has improved so much over the last year and it has become my go to on the way to work. Thanks y’all!
Atmosphere: 5
Food: 5
Service: 5
Ben McCombs
Great place to get a delicious coffee in a relaxing environment.
Atmosphere: 5
Food: 5
Service: 5
Dana Hilton
Ordering inside is completely ridiculous! Waited 30 mins and they still didn’t have my drink order ready. If I do mobile ordering I still have to wait 10 mins past my time. Please hire more people for this location! They clearly need it.
JT Sims
The food is the same, nothing different, but the wait times in the drive-thru? UNACCEPTABLE!!!!!!!!! 25min! DO BETTER! NO ONE HAS TIME TO WASTE IN A DRIVE-THRU WHERE YOU CAN'T GET OUT!
Service: 1
K B
13 minutes for two iced americanos. She made one and then after noticing I wasn’t moving said “are you waiting on another?”….yes dear, two identical drinks. This is why Starbucks locations are closing. No one has time for this!!
Atmosphere: 3
Food: 5
Service: 1
Noelia Santos
The drive-thru wait is terrible and most of the time the food is out of stock .
The customer service or lack there of was garbage. The drive through was closed. The baristas are rude and not willing to help. Wish I could take my tip back.
Atmosphere: 1
Food: 3
Service: 1
Brandi Huff
Loved the beautiful message written on my drink and the customer service was amazing!
Atmosphere: 5
Food: 5
Service: 5
Sarah Bard
This location is a MESS. The wait times are ridiculous and the drive-thru is consistently closed. This has been a convenient location for my routine and has consistently been a headache over the last two months that I’ve been coming here. I’m sure they will try to blame it on the fact that fall drinks have been released, but this has been a problem since way before that. Every barista is moving as fast as they can to get orders out and they are so apologetic and friendly- I feel so bad for them. This location has a management problem. I’ve never seen such a popular Starbucks so understaffed. I have been here at many different times during the day and it stays busy. There are 3-4 baristas at any given time with wait times for drinks exceeding 15 minutes. There are a lot of mobile orders and lines that form around the pick up area and the line for ordering will be out the door with cars blocking parking spaces in the parking lot while they wait for the entrance of the drive-thru to open up. The mobile order estimates are rarely correct and today I watched a woman who had already paid, leave before getting her order because she was going to be late to work. I often stand amongst pretty annoyed people so I’m sure they won’t be busy long and their understaffed and too busy problem will be solved if they don’t have burnout from their staff first.
Atmosphere: 1
Food: 1
Service: 1
LariAnn Ross
Friendly staff. Slower service this day due to computer issues. Standard quality coffee.
Atmosphere: 4
Food: 5
Service: 5
hannah zabawa
This Starbucks was awful from start to finish. The wait was ridiculously long, and when we finally got to the window, the guy working was rude and acted like he couldn’t care less. On top of that, they got our order completely wrong and the drinks tasted terrible. After wasting all that time, we left frustrated and disappointed. Definitely won’t be coming back to this location.
It took 20 minutes to make an Americano and it was not all that busy. The drink is always usually fine but this location seems to always be slow.
Food: 5
I placed an order for a drink and I instead of telling me they no longer carry it. They made some unknown drink which is nothing like a I ordered. They didn't bother refunding or asking if I wanted something else. When I ordered a different drink, they literally didn't make it until I waited 15 minutes asked 3 different people where my drink was. They kept passing the buck. Don't bother wasting your time or money here.
Atmosphere: 1
Food: 1
Service: 1
Everyone this morning was great, Darcy, Ashley, Maxwell and Xavier are on point daily. It’s appreciated !
Atmosphere: 5
Food: 5
Service: 5
Yesterday a gentleman named AJ was in the drive thru on one of the hardest days of my life. He was so kind and perceptive to the fact that I was not at all ok, and was “just right” empathetic. He knew how to comfort me without also making me cry- something I’ve learned this week is nearly impossible. Thank you so much AJ, you are a wonderful person and asset to your community.
Atmosphere: 5
Food: 5
Service: 5
I had a great interaction with a barista and a worker named Shayna. At the counter the barista (forgot her name) young girl with brown hair, greeted me sweetly and even filled up my water bottle for me while I waited for my mobile order. Another worker Shayna complimented my shirt and suggested I try the protein cold foam next time I’m in. This location has improved so much over the last year and it has become my go to on the way to work. Thanks y’all!
Atmosphere: 5
Food: 5
Service: 5
Great place to get a delicious coffee in a relaxing environment.
Atmosphere: 5
Food: 5
Service: 5
Ordering inside is completely ridiculous! Waited 30 mins and they still didn’t have my drink order ready. If I do mobile ordering I still have to wait 10 mins past my time. Please hire more people for this location! They clearly need it.
The food is the same, nothing different, but the wait times in the drive-thru? UNACCEPTABLE!!!!!!!!! 25min! DO BETTER! NO ONE HAS TIME TO WASTE IN A DRIVE-THRU WHERE YOU CAN'T GET OUT!
Service: 1
13 minutes for two iced americanos. She made one and then after noticing I wasn’t moving said “are you waiting on another?”….yes dear, two identical drinks. This is why Starbucks locations are closing. No one has time for this!!
Atmosphere: 3
Food: 5
Service: 1
The drive-thru wait is terrible and most of the time the food is out of stock .
Restaurantji Recommends
The customer service or lack there of was garbage. The drive through was closed. The baristas are rude and not willing to help. Wish I could take my tip back.
Atmosphere: 1
Food: 3
Service: 1
Loved the beautiful message written on my drink and the customer service was amazing!
Atmosphere: 5
Food: 5
Service: 5
This location is a MESS. The wait times are ridiculous and the drive-thru is consistently closed. This has been a convenient location for my routine and has consistently been a headache over the last two months that I’ve been coming here. I’m sure they will try to blame it on the fact that fall drinks have been released, but this has been a problem since way before that. Every barista is moving as fast as they can to get orders out and they are so apologetic and friendly- I feel so bad for them. This location has a management problem. I’ve never seen such a popular Starbucks so understaffed. I have been here at many different times during the day and it stays busy. There are 3-4 baristas at any given time with wait times for drinks exceeding 15 minutes. There are a lot of mobile orders and lines that form around the pick up area and the line for ordering will be out the door with cars blocking parking spaces in the parking lot while they wait for the entrance of the drive-thru to open up. The mobile order estimates are rarely correct and today I watched a woman who had already paid, leave before getting her order because she was going to be late to work. I often stand amongst pretty annoyed people so I’m sure they won’t be busy long and their understaffed and too busy problem will be solved if they don’t have burnout from their staff first.
Atmosphere: 1
Food: 1
Service: 1
Friendly staff. Slower service this day due to computer issues. Standard quality coffee.
Atmosphere: 4
Food: 5
Service: 5
This Starbucks was awful from start to finish. The wait was ridiculously long, and when we finally got to the window, the guy working was rude and acted like he couldn’t care less. On top of that, they got our order completely wrong and the drinks tasted terrible. After wasting all that time, we left frustrated and disappointed. Definitely won’t be coming back to this location.
Atmosphere: 1
Food: 1
Service: 1
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