Pre ordered flat white and went to pick it up. It was half empty. With a smile and jokingly but definitely serious I asked the “Barista” if she took a sip and she said “that’s how flat whites come.” I order these with frequent regularity across multiple locations and countries, inclusive of this same location the day before and know that to not be true. Picked up my now severely overpriced coffee and left. Starbucks needs to invest in their barista frothing training and customer service skills.
Atmosphere: 5
Food: 4
Service: 1
ray tyson
It's okay! ❤️
To the two young ladies that made my coffee again after my hand magical stopped working 🤣Thank you! You all didn't t even ask...(I have an autoimmune disease thY effects my entire body to my hands).
It's all the little things to me that brightens my day and makes the world feel a little lighter.
Service: 5
Jennifer S
My daughter went in to order a drink (mocha cookie crumble) and was told they no longer make that. A few minutes later, another customer came in and ordered the same drink and it was made… I got online to see if I could order one thinking maybe she was mistaken and sure enough, it was on the menu. Not sure what the guys issue is, but he should probably stop profiling customers because CLEARLY that’s the issue.
Atmosphere: 1
Service: 1
Skyler B
My pregnant wife and I came up to do some quick shopping before the Super Bowl. The girl behind the Starbucks counter ignored us and then very loudly said how she wanted to “turn off the lights so no one would come up.” My wife ordered her drink and the girl rudely talked to her through her teeth. She also never gave us a receipt or told us the amount of the drink.
sara pressley
Always love this place. This is my calm down, quiet time. I enjoy every moment of it.
Atmosphere: 5
Food: 5
Service: 5
Kelly
I waited over 1/2 an hour (for my mobile order), then walked out because I should not have to wait that long for a drip coffee, ever.
That said, it is not the staffers fault, but it is managements who understaffed the poor barista. He did try to keep up.
I do not recommend this location. You could drive to Charleston to get your coffee faster.
Service: 1
Phillip Phan
Slow and Understaffed.
Service: 1
Eliezer Carcamo
My food trash my service ok but bad
Atmosphere: 5
Food: 2
Service: 1
Brooke Quattlebaum
Rushed to get there before 8 arrived at 745 to find out they had already closed online hours have open until 8?
Brooke Ellis
Rushed to get there before 8 arrived at 745 to find out they had already closed online hours have open until 8?
The young staff here is amazing! They were out of a ton of stuff this morning (not a fault of their own) and i could see the stress it was causing but both of the girls working were nice, professional and did their best to please the customers, even the rude ones.Wondering where the manager was during this though.. It was unfortunate to see the 2 of them under so much pressure and having to explain to customers that it was not their fault that the online ordering system was no updated.
Teddy Lavender
The day only gets good with 2 pumpkin spice lattes
Mason Smith
Just want to say the young lady working by herself today on 8/18/23 is amazing! shes stressed but even though she has a huge line shes embracing everyone with smile on her face. THANK YOU
Atmosphere: 5
Food: 5
Service: 5
Coleman Gross
Wow! I didn’t expect to get my order right since the previous Starbucks got my order wrong I ordered mango dragon fruit with whip cream and berries on top and cake pop and the 2 young baristas were so nice I come here every time I go to Kroger now
Pre ordered flat white and went to pick it up. It was half empty. With a smile and jokingly but definitely serious I asked the “Barista” if she took a sip and she said “that’s how flat whites come.” I order these with frequent regularity across multiple locations and countries, inclusive of this same location the day before and know that to not be true. Picked up my now severely overpriced coffee and left. Starbucks needs to invest in their barista frothing training and customer service skills.
Atmosphere: 5
Food: 4
Service: 1
It's okay! ❤️
To the two young ladies that made my coffee again after my hand magical stopped working 🤣Thank you! You all didn't t even ask...(I have an autoimmune disease thY effects my entire body to my hands).
It's all the little things to me that brightens my day and makes the world feel a little lighter.
Service: 5
My daughter went in to order a drink (mocha cookie crumble) and was told they no longer make that. A few minutes later, another customer came in and ordered the same drink and it was made… I got online to see if I could order one thinking maybe she was mistaken and sure enough, it was on the menu. Not sure what the guys issue is, but he should probably stop profiling customers because CLEARLY that’s the issue.
Atmosphere: 1
Service: 1
My pregnant wife and I came up to do some quick shopping before the Super Bowl. The girl behind the Starbucks counter ignored us and then very loudly said how she wanted to “turn off the lights so no one would come up.” My wife ordered her drink and the girl rudely talked to her through her teeth. She also never gave us a receipt or told us the amount of the drink.
Always love this place. This is my calm down, quiet time. I enjoy every moment of it.
Atmosphere: 5
Food: 5
Service: 5
I waited over 1/2 an hour (for my mobile order), then walked out because I should not have to wait that long for a drip coffee, ever.
That said, it is not the staffers fault, but it is managements who understaffed the poor barista. He did try to keep up.
I do not recommend this location. You could drive to Charleston to get your coffee faster.
Service: 1
Slow and Understaffed.
Service: 1
My food trash my service ok but bad
Atmosphere: 5
Food: 2
Service: 1
Rushed to get there before 8 arrived at 745 to find out they had already closed online hours have open until 8?
Rushed to get there before 8 arrived at 745 to find out they had already closed online hours have open until 8?
Restaurantji Recommends
The young staff here is amazing! They were out of a ton of stuff this morning (not a fault of their own) and i could see the stress it was causing but both of the girls working were nice, professional and did their best to please the customers, even the rude ones.Wondering where the manager was during this though.. It was unfortunate to see the 2 of them under so much pressure and having to explain to customers that it was not their fault that the online ordering system was no updated.
The day only gets good with 2 pumpkin spice lattes
Just want to say the young lady working by herself today on 8/18/23 is amazing! shes stressed but even though she has a huge line shes embracing everyone with smile on her face. THANK YOU
Atmosphere: 5
Food: 5
Service: 5
Wow! I didn’t expect to get my order right since the previous Starbucks got my order wrong I ordered mango dragon fruit with whip cream and berries on top and cake pop and the 2 young baristas were so nice I come here every time I go to Kroger now
Slow slow slow
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