Had breakfast here 4 times last week since it’s attached to the Thompson Hotel. Had there been a Starbucks next door, I would have gone with the Starbucks after the first experience here.
Coffee beans are weak. Both lattes and drip were weak. Lattes tasted like they were only in the same room as coffee, even with the extra (pricey) espresso shot. We received incorrectly sized lattes for three orders on two separate days.
Front-of-house workers were all morose and passive-aggressive.
All the baked goods were really good.
Atmosphere: 5
Food: 3
Service: 2
Rene Vanek
Went with a friend for breakfast and was blown away with how yummy it was! We both got bacon, egg and cheese sandwiches and lattes. Their decaf was good, and the sandwiches super fresh. What really wowed us was how delicious our pastries were (Chocolate Croissant; Coffee Cake) it was the best croissant I have ever had (even one in Paris!). Service was good, would go back.
Atmosphere: 5
Food: 5
Service: 5
Chandra Clark
Great coffee and pastries.
Atmosphere: 4
Food: 5
Service: 4
Vincent Mañara
The coffee and cappuccino were excellent, and the cinnamon roll was absolutely delicious!
Atmosphere: 5
Food: 5
Service: 5
Marwan Almuhaysh
Liked the vibe and the food. The breakfast sandwich was delicious!
Atmosphere: 5
Food: 5
Service: 5
Sergey Pavlov
Horrible coffee in cup
Atmosphere: 4
Food: 2
Service: 2
Madelyn Minchew
Beware of inconsistency. Constant menu changes. Sometimes it’s the best chai I’ve ever had and other times I’m tossing my drink.
Rinka Randall
Overall, it was quite an uncomfortable and disappointing experience in which I received 2 wrong items. We came in early today - before 8am and were the only people in the store - so there’s no excuse for what we got. It was unfortunate because I truly was looking forward to trying this bakery (I had even looked into it before traveling here to Savannah and it was one of the things I was looking forward to.) As someone who has worked in various coffee shops and customer service roles and has visited many bakeries and cafes - a customer shouldn’t have to work so hard to figure out what a shop is offering, nor should they receive so many wrong items. 1/2 of our entire order was wrong!
To start, the coffee was good, but the cashier got my size wrong! After asking for what sizes they have (I didn’t see it displayed anywhere - which I think they should to make it an easier/more smooth process for ordering). I had asked for a 16oz hot latte with vanilla bean. She clarified I asked for vanilla bean I said yes. Upon receiving my coffee - I got a 12oz (When I asked - I was told that’s what I got rang up for instead of what I had asked for). They didn’t do anything to rectify the situation, didn’t apologize either and kinda just walked away after the somewhat awkward exchange.
The order taker was also not very friendly or welcoming, almost disinterested and disengaged/ a kind of what are you asking me for energy.
While ordering - I noticed they didn’t have chocolate croissants in the case, but they had gotten a new batch (placed on the area behind the cashier). I asked if I would be able to get one and she just said no (which is fine - but I think in terms of customer service it would be helpful to say something along the lines of “they have to set a bit - we’re trying to sell what we have in the case first, these are for pre-orders, etc.”) So, I just got the butter croissant instead!
I had ordered a cheese danish as well. When I got home - I opened my box to this (see image included). This danish wasn’t even in the case - what was in the case was the cheese danishes - so I’m not sure how I ended up with this strawberry one? It was good, but very sweet and not what I wanted/ordered.
We also ordered the sourdough country loaf. We didn’t see a slicer and already felt like we were bothering the cashier by even ordering - so we didn’t ask if we were able to get it sliced. I do feel like as a shop - you should have your order taker offer it as a service from the get go after the initial ordering of the loaf! Example: “Great - would you like your loaf sliced?”
The loaf and butter croissant tasted amazing flavor wise and the texture on the inside was great! The pastries themselves are good - but there is room for a lot of improvement here for the actual service given - that would have made this a way better experience. I was expecting to stop here each morning for my extended weekend trip - but after this experience - I’ve decided to pass on the rest of the days.
Paola Piloto Ronchetti
The fantastic smell of baked good is hypnotizing!! The place is cute and conveniently located at Estern Warf.
They have great baristas and friendly staff: big shout out to Elisabeth ( her lattes and matchas are so well done- deliciousssss ). Nice shout out to Parker too. So friendly and kind!!
The chia pudding is so delicious ( my favorite jam that goes along so far is mango , I love trying the new fruits they seasonally incorporate! The pastries are fresh, butterly and taste so good!
I Highly recommend eating there specially after doing Yoga or Pilates at Ōtium across the street ☺️
Parking...ehh. However, the foaccia and sourdough bread is worth the parking hunt
Jennifer Sanchez
Cute corner bakery and coffee shop. The scones are good. I ordered a latte that lacked sugar and overall flavor. The staff is nice and the atmosphere is very pleasant.
Kyle Kratky (BraveAsABear)
Staff are friendly, helpful, and quick. The baked goods (bialy, hama and cheese croissant, muffin) were really great! The coffee was solid.
Tricia Barlow
We bought two cappuccinos and a loaf of sourdough bread. The cappuccino was great, and I made Grilled Breakfast Sandwiches and French Toast with Sourdough Bread. They turned out perfectly.
JD
Small place for a good quick snack, there is two negative things about this little spot, 1 the tables and floor are a little bit messy to many crumbs and tables are not being wiped constantly, 2 there is no music playing make it sound very empty, you can heard employees conversations. The sandwich that I had was good.
Had breakfast here 4 times last week since it’s attached to the Thompson Hotel. Had there been a Starbucks next door, I would have gone with the Starbucks after the first experience here.
Coffee beans are weak. Both lattes and drip were weak. Lattes tasted like they were only in the same room as coffee, even with the extra (pricey) espresso shot. We received incorrectly sized lattes for three orders on two separate days.
Front-of-house workers were all morose and passive-aggressive.
All the baked goods were really good.
Atmosphere: 5
Food: 3
Service: 2
Went with a friend for breakfast and was blown away with how yummy it was! We both got bacon, egg and cheese sandwiches and lattes. Their decaf was good, and the sandwiches super fresh. What really wowed us was how delicious our pastries were (Chocolate Croissant; Coffee Cake) it was the best croissant I have ever had (even one in Paris!). Service was good, would go back.
Atmosphere: 5
Food: 5
Service: 5
Great coffee and pastries.
Atmosphere: 4
Food: 5
Service: 4
The coffee and cappuccino were excellent, and the cinnamon roll was absolutely delicious!
Atmosphere: 5
Food: 5
Service: 5
Liked the vibe and the food. The breakfast sandwich was delicious!
Atmosphere: 5
Food: 5
Service: 5
Horrible coffee in cup
Atmosphere: 4
Food: 2
Service: 2
Beware of inconsistency. Constant menu changes. Sometimes it’s the best chai I’ve ever had and other times I’m tossing my drink.
Overall, it was quite an uncomfortable and disappointing experience in which I received 2 wrong items. We came in early today - before 8am and were the only people in the store - so there’s no excuse for what we got. It was unfortunate because I truly was looking forward to trying this bakery (I had even looked into it before traveling here to Savannah and it was one of the things I was looking forward to.) As someone who has worked in various coffee shops and customer service roles and has visited many bakeries and cafes - a customer shouldn’t have to work so hard to figure out what a shop is offering, nor should they receive so many wrong items. 1/2 of our entire order was wrong!
To start, the coffee was good, but the cashier got my size wrong! After asking for what sizes they have (I didn’t see it displayed anywhere - which I think they should to make it an easier/more smooth process for ordering). I had asked for a 16oz hot latte with vanilla bean. She clarified I asked for vanilla bean I said yes. Upon receiving my coffee - I got a 12oz (When I asked - I was told that’s what I got rang up for instead of what I had asked for). They didn’t do anything to rectify the situation, didn’t apologize either and kinda just walked away after the somewhat awkward exchange.
The order taker was also not very friendly or welcoming, almost disinterested and disengaged/ a kind of what are you asking me for energy.
While ordering - I noticed they didn’t have chocolate croissants in the case, but they had gotten a new batch (placed on the area behind the cashier). I asked if I would be able to get one and she just said no (which is fine - but I think in terms of customer service it would be helpful to say something along the lines of “they have to set a bit - we’re trying to sell what we have in the case first, these are for pre-orders, etc.”) So, I just got the butter croissant instead!
I had ordered a cheese danish as well. When I got home - I opened my box to this (see image included). This danish wasn’t even in the case - what was in the case was the cheese danishes - so I’m not sure how I ended up with this strawberry one? It was good, but very sweet and not what I wanted/ordered.
We also ordered the sourdough country loaf. We didn’t see a slicer and already felt like we were bothering the cashier by even ordering - so we didn’t ask if we were able to get it sliced. I do feel like as a shop - you should have your order taker offer it as a service from the get go after the initial ordering of the loaf! Example: “Great - would you like your loaf sliced?”
The loaf and butter croissant tasted amazing flavor wise and the texture on the inside was great! The pastries themselves are good - but there is room for a lot of improvement here for the actual service given - that would have made this a way better experience. I was expecting to stop here each morning for my extended weekend trip - but after this experience - I’ve decided to pass on the rest of the days.
The fantastic smell of baked good is hypnotizing!!
The place is cute and conveniently located at Estern Warf.
They have great baristas and friendly staff: big shout out to Elisabeth ( her lattes and matchas are so well done- deliciousssss ).
Nice shout out to Parker too. So friendly and kind!!
The chia pudding is so delicious ( my favorite jam that goes along so far is mango , I love trying the new fruits they seasonally incorporate!
The pastries are fresh, butterly and taste so good!
I Highly recommend eating there specially after doing Yoga or Pilates at Ōtium across the street ☺️
Clean, friendly staff, delicious food!
Restaurantji Recommends
Parking...ehh. However, the foaccia and sourdough bread is worth the parking hunt
Cute corner bakery and coffee shop. The scones are good. I ordered a latte that lacked sugar and overall flavor. The staff is nice and the atmosphere is very pleasant.
Staff are friendly, helpful, and quick. The baked goods (bialy, hama and cheese croissant, muffin) were really great! The coffee was solid.
We bought two cappuccinos and a loaf of sourdough bread. The cappuccino was great, and I made Grilled Breakfast Sandwiches and French Toast with Sourdough Bread. They turned out perfectly.
Small place for a good quick snack, there is two negative things about this little spot, 1 the tables and floor are a little bit messy to many crumbs and tables are not being wiped constantly, 2 there is no music playing make it sound very empty, you can heard employees conversations. The sandwich that I had was good.
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