The service has gotten so bad. I ordered ahead of time and I came on time to pick up my food. I literally had to wait 30 minutes for my food. Then my food was cold.. This is ridiculous.
Atmosphere: 2
Food: 2
Service: 1
MICHAEL SCHWARTZ
Worst in Savannah. Supposed to open at 8; however the last two Sundays I've stopped at 9:15 and the doors are still locked. Personnel are not friendly at all and seemed not to care about the customer or the sandwich.
Atmosphere: 2
Food: 3
Service: 2
Michelle S
The worst sandwich ever made. They were out of everything
Atmosphere: 3
Food: 1
Service: 3
Katriona Ates
Unsanitary. Had a man eat a sandwich literally while fixing me a box of cookies . The lady at the register stood in front of me on her phone completely ignoring me which is what prompted the man to pack my cookies . Service is terrible as well.
Casey Bowen
The worst subway I have ever been to. The customer service was down right awful. They were out of cheese several options of bread and tea among other items. Thier computer was down when I walked in and they did not tell me until I was ready to check out and pay. Highly recommend going to Jersey Mikes on Whitemarsh. I had to write this review because the employee/food items blew my mind that a world wide cooperation would allow that to go on at one of there locations.
Atmosphere: 1
Food: 1
Service: 1
Aubrey
I placed an order and waited 25 minutes to go pick it up, when i got there i was in a rush to go somewhere and they still haven't made it. So I left. Waste of time.
Atmosphere: 3
Service: 1
Anthony Turpin
10/31 at 1pm. 3-4 in line. Two workers, male and female are extremely slow. I finally was up to order and she decides to empty the baked bread and reload it….slowly. Based on my 30 minutes total being there for 2 foot long subs to take out, there was more bread than they’d ever need. Anyway, after asking why they don’t serve the customer first, they slightly increased their pace. I will not be back. Suspicious characters came and went, one looking for a homeless person, I assume the same mentioned in older reviews. I did tip 15% because one apologized for my wait.
Atmosphere: 1
Food: 3
Service: 1
Chris Cross
I order it this Subway all the time and normally don't have an issue since new owners have taken over there. Have been new employees. I went in today to pick up my online order. The guy behind the counter was eating a sub. On the cutting board with the toppings bar open When I asked about my online order, I was just told we aint got lettuce. So I asked for a refund, they told me I had to do it on the app. And you can't do it on the app. I'm very disappointed in how this subway has gone downhill.
Service: 1
Luanne Patrick
Went in 10/20, 1:30. If you want to freeze & listen to loud rap music, I guess it would be for you. However, not for us. 🤦♀️
Atmosphere: 1
Food: 3
Service: 2
Amanda Hill
We ordered online for pick up… got home without our chips in the bag, and the cheesesteak had a huge piece of gristle on it. It was absolutely disgusting. Needless to say, was not worth the $45 we spend there for subs and highly doubt we will order there again. Very sad!
Lady was super nice. Gave us best veggie petty foot long sandwich. Thanks
Ivy Inveninato
The women in here today are so sweet and amazing!
Kévin Vieira De Barros
Not bad!
MG
Steve is a great person with smiley face. He even helps you to choose the right sauce for your sandwich. We need more people like Steve in these fast food chains.
Atmosphere: 5
Food: 5
Service: 5
Jeana Rouchi
The whole point of ordering online is that your food will be ready so you don't have to wait. These people wait on their customers in the storeway and don't even bother to pull the TO GO tickets. So I was told by a Su way employees. There was one person on the line and two people in the back. Why couldn't this lady get some help. You lost a sale, because I had to wait 20 minutes for her to cancel my order. I then ordered from Jersy Mike's where it's REALLY busy and my order was there waiting on me.
The service has gotten so bad. I ordered ahead of time and I came on time to pick up my food. I literally had to wait 30 minutes for my food. Then my food was cold.. This is ridiculous.
Atmosphere: 2
Food: 2
Service: 1
Worst in Savannah. Supposed to open at 8; however the last two Sundays I've stopped at 9:15 and the doors are still locked. Personnel are not friendly at all and seemed not to care about the customer or the sandwich.
Atmosphere: 2
Food: 3
Service: 2
The worst sandwich ever made. They were out of everything
Atmosphere: 3
Food: 1
Service: 3
Unsanitary. Had a man eat a sandwich literally while fixing me a box of cookies . The lady at the register stood in front of me on her phone completely ignoring me which is what prompted the man to pack my cookies . Service is terrible as well.
The worst subway I have ever been to.
The customer service was down right awful.
They were out of cheese several options of bread and tea among other items.
Thier computer was down when I walked in and they did not tell me until I was ready to check out and pay. Highly recommend going to Jersey Mikes on Whitemarsh. I had to write this review because the employee/food items blew my mind that a world wide cooperation would allow that to go on at one of there locations.
Atmosphere: 1
Food: 1
Service: 1
I placed an order and waited 25 minutes to go pick it up, when i got there i was in a rush to go somewhere and they still haven't made it. So I left. Waste of time.
Atmosphere: 3
Service: 1
10/31 at 1pm. 3-4 in line. Two workers, male and female are extremely slow. I finally was up to order and she decides to empty the baked bread and reload it….slowly. Based on my 30 minutes total being there for 2 foot long subs to take out, there was more bread than they’d ever need. Anyway, after asking why they don’t serve the customer first, they slightly increased their pace. I will not be back. Suspicious characters came and went, one looking for a homeless person, I assume the same mentioned in older reviews. I did tip 15% because one apologized for my wait.
Atmosphere: 1
Food: 3
Service: 1
I order it this Subway all the time and normally don't have an issue since new owners have taken over there. Have been new employees. I went in today to pick up my online order. The guy behind the counter was eating a sub. On the cutting board with the toppings bar open
When I asked about my online order, I was just told we aint got lettuce. So I asked for a refund, they told me I had to do it on the app. And you can't do it on the app. I'm very disappointed in how this subway has gone downhill.
Service: 1
Went in 10/20, 1:30. If you want to freeze & listen to loud rap music, I guess it would be for you. However, not for us. 🤦♀️
Atmosphere: 1
Food: 3
Service: 2
We ordered online for pick up… got home without our chips in the bag, and the cheesesteak had a huge piece of gristle on it. It was absolutely disgusting. Needless to say, was not worth the $45 we spend there for subs and highly doubt we will order there again. Very sad!
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
Lady was super nice. Gave us best veggie petty foot long sandwich. Thanks
The women in here today are so sweet and amazing!
Not bad!
Steve is a great person with smiley face. He even helps you to choose the right sauce for your sandwich. We need more people like Steve in these fast food chains.
Atmosphere: 5
Food: 5
Service: 5
The whole point of ordering online is that your food will be ready so you don't have to wait.
These people wait on their customers in the storeway and don't even bother to pull the TO GO tickets. So I was told by a Su way employees.
There was one person on the line and two people in the back.
Why couldn't this lady get some help.
You lost a sale, because I had to wait 20 minutes for her to cancel my order.
I then ordered from Jersy Mike's where it's REALLY busy and my order was there waiting on me.
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