The food was wonderful and our waitress Kimberly was simply outstanding!
Angela Wiggins
The food was delicious. Crab cake had lots of crab and the peel and eat shrimp were cooked to perfection! The hushpuppeies were delicious as well as the coke slaw.
Atmosphere: 5
Food: 5
Service: 5
Ryan Dobler
Worst Sea Food. Im pretty sure the gave me popcorn butter for my shrimp.
Atmosphere: 1
Food: 1
Service: 2
brandi kotsalis
Great experience! Had the Shrimp and Grits. Was way more than I can eat with tons of shrimp! Service was excellent!
Atmosphere: 5
Food: 5
Service: 5
Nakecia Fuller
Definitely a different take on shrimp and grits. They were more buttery and salty and didn’t have sausage, any tomatoe sauce as a base, nor heavy cream sauce….just butter.
Atmosphere: 5
Food: 1
Service: 5
Kaity Teal
The food itself made my entire party sick an was still over $120 for only 3 people (one being a CHILD) waitress didn’t check in until we were begging to leave cause of nausea
Next to no seasoning on the low country boil and the portions were small for the pricing as well. Save your money and go ANYWHERE ELSE ON RIVERSTREET
Atmosphere: 3
Food: 1
Service: 1
George Scholhamer
A fun place to grab a lunch! The low country boil is just right, a good spice that leaves you with a hint of mouth burn! Good excuse to pair with a cold beer!
Atmosphere: 5
Food: 5
Service: 5
Camille Robinson
I didn't know when I came to this Restaurant I would have to be rolled out. 🤣 The food was so good. I didn't know if I could walk afterwards. I had the shrimp burger and my husband had the shrimp tacos and they were both delicious. For dessert we had the peach cobbler with ice cream. Everything was delicious, but the best part of the whole experience was our waitress, Kimberly. She was professional, courteous, knowledgeable, and just added to the overall experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Shrimp
Nicholas Smith
My group and I recently visited The Shrimp Factory in Savannah with a large party, and I can honestly say the experience exceeded every expectation we had. From the moment we walked in, Colin and Liz made us feel completely welcomed and taken care of.
Managing a large group is never easy, but Colin and Liz handled everything with professionalism, patience, and genuine warmth. They were incredibly organized, made sure our seating was comfortable, and kept the entire table running smoothly from start to finish. No one ever felt overlooked or forgotten — drinks stayed filled, food came out efficiently, and every special request was handled quickly and with a smile.
Their knowledge of the menu was impressive. They gave great recommendations, explained specials clearly, and made sure everyone felt confident in their choices. The timing of the courses was perfect, even with the size of our party, and everything arrived hot and fresh. It was clear they were communicating well behind the scenes to ensure everything went seamlessly.
What truly stood out, though, was their attitude. Colin and Liz were upbeat, attentive, and genuinely seemed to care that we had a great time. They checked in consistently without hovering, kept the energy positive, and made our celebration feel special. With a big group, it’s easy for service to feel rushed or chaotic — but they made it feel effortless.
If you’re dining at The Shrimp Factory, especially with a large party, you’ll be in the best hands with Colin and Liz. Their teamwork, professionalism, and outstanding customer service turned a great meal into a memorable experience. Five stars all the way — we’ll absolutely be back because of them!
Atmosphere: 5
Food: 5
Service: 5
Andrew Vierling
We made a reservation as we were in town with a large group of people we arrived in the restaurant was empty and we were told they would not set us because we all were not here.
We were the only people other than the staff in the building until our food was on the table that we ordered.
Rude manager said our kids could not sit by us because he had too much going on. Said the table was dirty…
Bartender didn’t want to take an order for a drink.
It was overall the worst experience and we should have ordered pizza and had a great time in the lobby. They charge 3% for using a credit card and I know rates are lower than this. I would say bring cash but it’s harder to dispute a cash transaction.
Caesar salad should be labeled as lettuce with dressing on the side. Oysters were buried in cheese and spinach which was hard to swallow. Hey thought it was a good idea but when the best thing was pasta from A box to a pot of water maybe choose a different experience.
They have seating which isn’t as oddly to expect now after visiting.
Great river front view with good food. Drinks didn't disappoint.
Atmosphere: 5
Food: 5
Service: 5
Jennifer Kaulius
Julia was the best welcome to Savannah we could have ever asked for! Amazing Bloody Mary and old fashioneds, delicious oysters Rockefeller and perfect recommendations for the rest of our time visiting Savannah.
Atmosphere: 4
Food: 4
Service: 5
Jennifer Nabors
Highly recommend the Shrimp Factory! Kimberly was an excellent server and took great care of us. She was very knowledgeable and attentive. The food was great and the menu is expansive but I recommend the hush puppies and crab cake sandwich for the perfect Savannah lunch.
Atmosphere: 5
Food: 5
Service: 5
Nataliya Emme
We had such a great experience today thanks to Kimberley! She was professional, welcoming, and on top of everything from start to finish. Drinks were perfect, service was fast, and she made us feel taken care of the whole time. Highly recommend!!
Linda
The raw oysters on the half shell were absolutely delicious. We enjoyed them on two seperate occasions. We also had the shrimp po boy and the crab cake. Everything was great. On our first visit, Karen was our server. She was delightful. On our second visit the server was great as well and super sweet.
The food was wonderful and our waitress Kimberly was simply outstanding!
The food was delicious. Crab cake had lots of crab and the peel and eat shrimp were cooked to perfection! The hushpuppeies were delicious as well as the coke slaw.
Atmosphere: 5
Food: 5
Service: 5
Worst Sea Food. Im pretty sure the gave me popcorn butter for my shrimp.
Atmosphere: 1
Food: 1
Service: 2
Great experience! Had the Shrimp and Grits. Was way more than I can eat with tons of shrimp! Service was excellent!
Atmosphere: 5
Food: 5
Service: 5
Definitely a different take on shrimp and grits.
They were more buttery and salty and didn’t have sausage, any tomatoe sauce as a base, nor heavy cream sauce….just butter.
Atmosphere: 5
Food: 1
Service: 5
The food itself made my entire party sick an was still over $120 for only 3 people (one being a CHILD) waitress didn’t check in until we were begging to leave cause of nausea
Next to no seasoning on the low country boil and the portions were small for the pricing as well. Save your money and go ANYWHERE ELSE ON RIVERSTREET
Atmosphere: 3
Food: 1
Service: 1
A fun place to grab a lunch! The low country boil is just right, a good spice that leaves you with a hint of mouth burn! Good excuse to pair with a cold beer!
Atmosphere: 5
Food: 5
Service: 5
I didn't know when I came to this Restaurant I would have to be rolled out. 🤣
The food was so good. I didn't know if I could walk afterwards. I had the shrimp burger and my husband had the shrimp tacos and they were both delicious. For dessert we had the peach cobbler with ice cream. Everything was delicious, but the best part of the whole experience was our waitress, Kimberly. She was professional, courteous, knowledgeable, and just added to the overall experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Shrimp
My group and I recently visited The Shrimp Factory in Savannah with a large party, and I can honestly say the experience exceeded every expectation we had. From the moment we walked in, Colin and Liz made us feel completely welcomed and taken care of.
Managing a large group is never easy, but Colin and Liz handled everything with professionalism, patience, and genuine warmth. They were incredibly organized, made sure our seating was comfortable, and kept the entire table running smoothly from start to finish. No one ever felt overlooked or forgotten — drinks stayed filled, food came out efficiently, and every special request was handled quickly and with a smile.
Their knowledge of the menu was impressive. They gave great recommendations, explained specials clearly, and made sure everyone felt confident in their choices. The timing of the courses was perfect, even with the size of our party, and everything arrived hot and fresh. It was clear they were communicating well behind the scenes to ensure everything went seamlessly.
What truly stood out, though, was their attitude. Colin and Liz were upbeat, attentive, and genuinely seemed to care that we had a great time. They checked in consistently without hovering, kept the energy positive, and made our celebration feel special. With a big group, it’s easy for service to feel rushed or chaotic — but they made it feel effortless.
If you’re dining at The Shrimp Factory, especially with a large party, you’ll be in the best hands with Colin and Liz. Their teamwork, professionalism, and outstanding customer service turned a great meal into a memorable experience. Five stars all the way — we’ll absolutely be back because of them!
Atmosphere: 5
Food: 5
Service: 5
We made a reservation as we were in town with a large group of people we arrived in the restaurant was empty and we were told they would not set us because we all were not here.
We were the only people other than the staff in the building until our food was on the table that we ordered.
Rude manager said our kids could not sit by us because he had too much going on. Said the table was dirty…
Bartender didn’t want to take an order for a drink.
It was overall the worst experience and we should have ordered pizza and had a great time in the lobby. They charge 3% for using a credit card and I know rates are lower than this. I would say bring cash but it’s harder to dispute a cash transaction.
Caesar salad should be labeled as lettuce with dressing on the side. Oysters were buried in cheese and spinach which was hard to swallow. Hey thought it was a good idea but when the best thing was pasta from
A box to a pot of water maybe choose a different experience.
They have seating which isn’t as oddly to expect now after visiting.
Hope this find out helpful to future diners.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Great river front view with good food. Drinks didn't disappoint.
Atmosphere: 5
Food: 5
Service: 5
Julia was the best welcome to Savannah we could have ever asked for! Amazing Bloody Mary and old fashioneds, delicious oysters Rockefeller and perfect recommendations for the rest of our time visiting Savannah.
Atmosphere: 4
Food: 4
Service: 5
Highly recommend the Shrimp Factory! Kimberly was an excellent server and took great care of us. She was very knowledgeable and attentive. The food was great and the menu is expansive but I recommend the hush puppies and crab cake sandwich for the perfect Savannah lunch.
Atmosphere: 5
Food: 5
Service: 5
We had such a great experience today thanks to Kimberley! She was professional, welcoming, and on top of everything from start to finish. Drinks were perfect, service was fast, and she made us feel taken care of the whole time. Highly recommend!!
The raw oysters on the half shell were absolutely delicious. We enjoyed them on two seperate occasions. We also had the shrimp po boy and the crab cake. Everything was great. On our first visit, Karen was our server. She was delightful. On our second visit the server was great as well and super sweet.
Atmosphere: 5
Food: 5
Service: 5
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