The food was okay but customer service the one on Derrane is better as far as that is concerned. The young lady decided to take our orders waiting in the lobby as we were waiting for some time and the manager made a slick comment that almost made me leave but my card was already being charged. Maybe it was a bad day but I won’t be back to see if that was the case.
karina diaz
why did they give me an empty bowl? This is horrible. and they never gave me any napkins. I had to wipe my face with the bag and there was an employee cussing outside when I had three children in the car.
Makenzie Loth
I ordered my açai bowl with Nutella But when I got it, there was no Nutella so when I went back in, I said there was no Nutella and the lady was like yeah it’s on the bottom there was never Nutella in the cup. I also ordered no Chia seeds. Guess what was in there Chia seeds. There was also a lady saying so much cuss words I have a kid in the car they could’ve heard that. They also give us no napkins. I had to use the bag to wipe my mouth off. The food was amazing, but the atmosphere and customer service needs to be better. That’s why it’s a one star. Don’t trust this place.
Valentina Colon
This was not my order. I ordered a açai with banana Nutella, honey and strawberries, and they gave me banana strawberry in sesame seeds. This is not what I ordered, and when I went back in, the lady said the Nutella was at the bottom, but it was clearly not and so you Your staff lied. Don’t trust this place .Plus your staff is so rude The atmosphere was so bad there was ladies cussing outside. It was horrible. But the food is amazing. 1 star.
912 sav
Horrible stood in line while waiting for more that 10 minutes for one of the rude ass children in there to take my order, I will never visit the Abercorn store again. There was nothing good about the service.
Alfred Cason
Alway's at It's Best
Jamel Johnson
Horrible customer service basically being rushed through my order , order was made incorrect
Atmosphere: 1
Food: 1
Service: 1
Jorge Corrales
The service is terrible. I’ve been to this place twice, and both times I was treated poorly. They left me waiting at the counter, didn’t say good morning or good afternoon. I’ve ordered the same thing at various locations without any issues, but here they made it seem like they didn’t understand my English. The cashier reluctantly called another girl to assist me and then just left me there. It was clear they could understand me. I ordered to eat on-site, but they gave me a to-go order. I finished eating my wrap, and they still hadn’t given me my smoothie. The employees weren’t doing anything, and they didn’t prepare it. I had to ask for it to be made, and the girl responded as if nothing was wrong, saying it would only take a minute. The treatment was rude, and I dare say discriminatory.
Service: 1
Kiki C
Drinks are usually ready on time with online ordering. Island green smoothie with a strawberry straw is always delicious. So far, there was only one time when the food selection portion was completely different from previous orders.
Atmosphere: 5
Food: 5
Service: 4
MrSevoto74
I appreciate the kind greeting at drive thru because it's so rare these days. Ordered a flat bread sandwich, chips and a smoothie for about $15. Well worth it!
I wish the employees wore name tags so I could mention her by name. The lack of a name tag is probably exactly why I was met with such attitude from one of the employees inside. Years ago, this location had the best customer service. Management is hiring the wrong crowd. All of the employees seemed fed up with being there. No smiles. Please hire people who genuinely want to be there cause this is not it.
Atmosphere: 1
Service: 1
Joseph Parker
This restaurant isn't half bad. It has excellent costumer service, really friendly people, and healthy, amazing food.
Atmosphere: 4
Food: 4
Service: 5
Toolie
I love TC y’all greet me through the door and make sure I’m always taken care of. The management at this place is overall outstanding and the staff y’all always working never see nobody on a cell phone ,the food always on point and the smoothies. Y’all never fail me even on a bad day keep up the good work I hope everybody get a pay raise!
Atmosphere: 5
Food: 5
Service: 5
Keziah Green
The PB protein crunch bowl was utterly delicious. I did an online order and got everything as requested.
Food: 5
Service: 5
Capricia Garcia
I waited 30+ minutes for 2 smoothies and the staff all except one was very unprofessional.
The food was okay but customer service the one on Derrane is better as far as that is concerned. The young lady decided to take our orders waiting in the lobby as we were waiting for some time and the manager made a slick comment that almost made me leave but my card was already being charged. Maybe it was a bad day but I won’t be back to see if that was the case.
why did they give me an empty bowl? This is horrible. and they never gave me any napkins. I had to wipe my face with the bag and there was an employee cussing outside when I had three children in the car.
I ordered my açai bowl with Nutella
But when I got it, there was no Nutella so when I went back in, I said there was no Nutella and the lady was like yeah it’s on the bottom there was never Nutella in the cup. I also ordered no Chia seeds. Guess what was in there Chia seeds. There was also a lady saying so much cuss words I have a kid in the car they could’ve heard that. They also give us no napkins. I had to use the bag to wipe my mouth off. The food was amazing, but the atmosphere and customer service needs to be better. That’s why it’s a one star. Don’t trust this place.
This was not my order. I ordered a açai with banana Nutella, honey and strawberries, and they gave me banana strawberry in sesame seeds. This is not what I ordered, and when I went back in, the lady said the Nutella was at the bottom, but it was clearly not and so you Your staff lied. Don’t trust this place .Plus your staff is so rude The atmosphere was so bad there was ladies cussing outside. It was horrible. But the food is amazing. 1 star.
Horrible stood in line while waiting for more that 10 minutes for one of the rude ass children in there to take my order, I will never visit the Abercorn store again. There was nothing good about the service.
Alway's at It's Best
Horrible customer service basically being rushed through my order , order was made incorrect
Atmosphere: 1
Food: 1
Service: 1
The service is terrible. I’ve been to this place twice, and both times I was treated poorly. They left me waiting at the counter, didn’t say good morning or good afternoon. I’ve ordered the same thing at various locations without any issues, but here they made it seem like they didn’t understand my English. The cashier reluctantly called another girl to assist me and then just left me there. It was clear they could understand me. I ordered to eat on-site, but they gave me a to-go order. I finished eating my wrap, and they still hadn’t given me my smoothie. The employees weren’t doing anything, and they didn’t prepare it. I had to ask for it to be made, and the girl responded as if nothing was wrong, saying it would only take a minute. The treatment was rude, and I dare say discriminatory.
Service: 1
Drinks are usually ready on time with online ordering. Island green smoothie with a strawberry straw is always delicious. So far, there was only one time when the food selection portion was completely different from previous orders.
Atmosphere: 5
Food: 5
Service: 4
I appreciate the kind greeting at drive thru because it's so rare these days. Ordered a flat bread sandwich, chips and a smoothie for about $15. Well worth it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sunrise Sunset
Restaurantji Recommends
I wish the employees wore name tags so I could mention her by name. The lack of a name tag is probably exactly why I was met with such attitude from one of the employees inside. Years ago, this location had the best customer service. Management is hiring the wrong crowd. All of the employees seemed fed up with being there. No smiles. Please hire people who genuinely want to be there cause this is not it.
Atmosphere: 1
Service: 1
This restaurant isn't half bad. It has excellent costumer service, really friendly people, and healthy, amazing food.
Atmosphere: 4
Food: 4
Service: 5
I love TC y’all greet me through the door and make sure I’m always taken care of. The management at this place is overall outstanding and the staff y’all always working never see nobody on a cell phone ,the food always on point and the smoothies. Y’all never fail me even on a bad day keep up the good work I hope everybody get a pay raise!
Atmosphere: 5
Food: 5
Service: 5
The PB protein crunch bowl was utterly delicious. I did an online order and got everything as requested.
Food: 5
Service: 5
I waited 30+ minutes for 2 smoothies and the staff all except one was very unprofessional.
Atmosphere: 2
Food: 4
Service: 2
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