Horrible customer service basically being rushed through my order , order was made incorrect
Atmosphere: 1
Food: 1
Service: 1
Jorge Corrales
The service is terrible. I’ve been to this place twice, and both times I was treated poorly. They left me waiting at the counter, didn’t say good morning or good afternoon. I’ve ordered the same thing at various locations without any issues, but here they made it seem like they didn’t understand my English. The cashier reluctantly called another girl to assist me and then just left me there. It was clear they could understand me. I ordered to eat on-site, but they gave me a to-go order. I finished eating my wrap, and they still hadn’t given me my smoothie. The employees weren’t doing anything, and they didn’t prepare it. I had to ask for it to be made, and the girl responded as if nothing was wrong, saying it would only take a minute. The treatment was rude, and I dare say discriminatory.
Service: 1
Kiki C
Drinks are usually ready on time with online ordering. Island green smoothie with a strawberry straw is always delicious. So far, there was only one time when the food selection portion was completely different from previous orders.
Atmosphere: 5
Food: 5
Service: 4
MrSevoto74
I appreciate the kind greeting at drive thru because it's so rare these days. Ordered a flat bread sandwich, chips and a smoothie for about $15. Well worth it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sunrise Sunset
Taylor D
I wish the employees wore name tags so I could mention her by name. The lack of a name tag is probably exactly why I was met with such attitude from one of the employees inside. Years ago, this location had the best customer service. Management is hiring the wrong crowd. All of the employees seemed fed up with being there. No smiles. Please hire people who genuinely want to be there cause this is not it.
Atmosphere: 1
Service: 1
Joseph Parker
This restaurant isn't half bad. It has excellent costumer service, really friendly people, and healthy, amazing food.
Atmosphere: 4
Food: 4
Service: 5
Toolie
I love TC y’all greet me through the door and make sure I’m always taken care of. The management at this place is overall outstanding and the staff y’all always working never see nobody on a cell phone ,the food always on point and the smoothies. Y’all never fail me even on a bad day keep up the good work I hope everybody get a pay raise!
Atmosphere: 5
Food: 5
Service: 5
Keziah Green
The PB protein crunch bowl was utterly delicious. I did an online order and got everything as requested.
Food: 5
Service: 5
Capricia Garcia
I waited 30+ minutes for 2 smoothies and the staff all except one was very unprofessional.
Atmosphere: 2
Food: 4
Service: 2
Matthew Wall
My go to every morning. Great friendly staff always a bright spot in my day
We went for lunch. They store was clean and bright. Our food wash fresh and delicious. Some of the staff were nice but everyone seemed annoyed to be there. A smile goes along way.
Atmosphere: 4
Food: 5
Service: 4
Charles “Uncle Chuck” Smith
Fun, positive, and professional environment
Atmosphere: 5
Food: 5
Service: 5
Lloya Stevens
Jennifer is such a gem!
Keno Veals
Great atmosphere, staffed properly, friendly, great food, prompt service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smoothie and a Wrap
Cameron Walker
I wish I could share a positive experience. However I just left this location and was refused to be served because, I assume, the employees wanted to close early. I arrived at 9:30pm to the drive thru under the impression the restaurant closed at 10pm. After no one saying anything, I went to the door. I’ve worked in food service and I understand the want to leaving early when it’s slow. But when someone’s knocking at the door and you blatantly ignore them because you don’t want to deal with it is a whole other level of unprofessional. Whoever worked the night of 8/24/24, real mature ladies.
Horrible customer service basically being rushed through my order , order was made incorrect
Atmosphere: 1
Food: 1
Service: 1
The service is terrible. I’ve been to this place twice, and both times I was treated poorly. They left me waiting at the counter, didn’t say good morning or good afternoon. I’ve ordered the same thing at various locations without any issues, but here they made it seem like they didn’t understand my English. The cashier reluctantly called another girl to assist me and then just left me there. It was clear they could understand me. I ordered to eat on-site, but they gave me a to-go order. I finished eating my wrap, and they still hadn’t given me my smoothie. The employees weren’t doing anything, and they didn’t prepare it. I had to ask for it to be made, and the girl responded as if nothing was wrong, saying it would only take a minute. The treatment was rude, and I dare say discriminatory.
Service: 1
Drinks are usually ready on time with online ordering. Island green smoothie with a strawberry straw is always delicious. So far, there was only one time when the food selection portion was completely different from previous orders.
Atmosphere: 5
Food: 5
Service: 4
I appreciate the kind greeting at drive thru because it's so rare these days. Ordered a flat bread sandwich, chips and a smoothie for about $15. Well worth it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sunrise Sunset
I wish the employees wore name tags so I could mention her by name. The lack of a name tag is probably exactly why I was met with such attitude from one of the employees inside. Years ago, this location had the best customer service. Management is hiring the wrong crowd. All of the employees seemed fed up with being there. No smiles. Please hire people who genuinely want to be there cause this is not it.
Atmosphere: 1
Service: 1
This restaurant isn't half bad. It has excellent costumer service, really friendly people, and healthy, amazing food.
Atmosphere: 4
Food: 4
Service: 5
I love TC y’all greet me through the door and make sure I’m always taken care of. The management at this place is overall outstanding and the staff y’all always working never see nobody on a cell phone ,the food always on point and the smoothies. Y’all never fail me even on a bad day keep up the good work I hope everybody get a pay raise!
Atmosphere: 5
Food: 5
Service: 5
The PB protein crunch bowl was utterly delicious. I did an online order and got everything as requested.
Food: 5
Service: 5
I waited 30+ minutes for 2 smoothies and the staff all except one was very unprofessional.
Atmosphere: 2
Food: 4
Service: 2
My go to every morning. Great friendly staff always a bright spot in my day
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We went for lunch. They store was clean and bright. Our food wash fresh and delicious. Some of the staff were nice but everyone seemed annoyed to be there. A smile goes along way.
Atmosphere: 4
Food: 5
Service: 4
Fun, positive, and professional environment
Atmosphere: 5
Food: 5
Service: 5
Jennifer is such a gem!
Great atmosphere, staffed properly, friendly, great food, prompt service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smoothie and a Wrap
I wish I could share a positive experience. However I just left this location and was refused to be served because, I assume, the employees wanted to close early. I arrived at 9:30pm to the drive thru under the impression the restaurant closed at 10pm. After no one saying anything, I went to the door. I’ve worked in food service and I understand the want to leaving early when it’s slow. But when someone’s knocking at the door and you blatantly ignore them because you don’t want to deal with it is a whole other level of unprofessional. Whoever worked the night of 8/24/24, real mature ladies.
Atmosphere: 1
Food: 1
Service: 1
Loading...