Worst place ever! I would absolutely give this location O stars if that was an option. Customer service is TRASH, they literally have 25 employees standing in the kitchen talking and chitchatting while the lobby is full of customers. Employees playing on their phones and serving food at the same time. The unprofessionalism is nightmarish. The ambiance is dreadful. NEVER AGAIN.
Atmosphere: 1
Food: 1
Service: 1
Inmate Sixtwosix
Drowned my wings in sauce smh on a dry rub order
Larry Chiong
Absolutely horrendous experience
Food that was to be ready on 30 min - was not ready even after 3 hours- so misleading information while ordering food
And than the staff was rude and disrespectful
No one cares
Don’t care about customer service
LaWanda Johnson Allen
I am extremely disappointed with my experience at this Wingstop location. My order was only partially given to us. When my husband picked up the order, he asked for the order, and the cashier only handed him one bag, even though the order clearly required more than one.
When I called the store to ask where the rest of my items were, the cashier was very rude and dismissive. Instead of apologizing or trying to resolve the issue, she blamed my husband and stated that he “didn’t ask for both bags.” That response was unacceptable. If a customer asks for their order, all bags associated with that order should be given automatically.
There was no accountability, no apology, and no customer service shown at all. Customers should not have to chase down missing items or be spoken to rudely when there is a clear mistake.
Atmosphere: 1
Food: 4
Service: 1
Brenda Sancomb
Yall suck yall call your employees in at 9 telling them they have to be there at 10 but there scheduled says 12 yall are ridiculous im reporting yall to labor board im so done wuth yall i know the laws so im so over yall
Atmosphere: 1
Food: 1
Service: 1
Dori McGonigal
The wait was long and the food was not good. Very greasy. The place was dirty. Will not be back
Atmosphere: 1
Food: 2
Service: 2
Kristyn Otis
DO NOT EVER ORDER FROM WINGSTOP ELKHART, IN. THEY WILL NEVER DELIVER YOUR ORDER, WHEN YOU CONTACT THE STORE THEY JUST SAY SORRY AND YOU CAN COME PICK IT UP YOURSELF. HIGHLY DO NOT RECOMMEND!
Lisa Murray White
We ate there for the first time today. Our food was brought to us very fast. It was hot, fresh and delicious. The fries were especially good! We will definitely be back!
Chris Harris
The boneless wings are literally nuggets and you get enough fries for 2 people with the 4 person value meal.
Was not impressed
Wouldn’t order again
Donald Lamberth
Three employees more worried about having fun jacking around than working. Playing inappropriate music in the kitchen area that was louder than the store music. It didn’t appear there was anyone in charge. Nothing wrong with enjoying your time at work but you’re there to work. Very unprofessional.
Waited 45 mins for my wings. Absolutely terrible service food and experience. Never again, I’ll drive across town just to get Buffalo Wild Wings from now on.
Atmosphere: 1
Food: 1
Service: 1
Jennifer Spell
Delicious & very sweet staff!
Atmosphere: 5
Food: 5
Service: 5
Lucien McLeod
I watched a worker come from eating food to being in the kitchen never washing her hands Pretty Gross!!! Won’t be eating there ever again Not Clean people There’s no excuse for that
Atmosphere: 1
Food: 1
Service: 1
Jim Adams
Partnering with DoorDash for your deliveries sounds good, but we had an order sit on my front porch for over 20 minutes because the dasher did not ring the door bell or knock on the door. Called store we ordered from (862 E. Hillside Dr.
Broken Arrow, OK 74012) and was promptly told that the order went to door dash and they have no control over the drivers behavior.
This was pretty disappointing lunch to say the least. I don't need a refund, or a discount on a future purchase, you just need to get with door dash and let the know to ring the doorbell, knock on the door or both to let us know our food has arrived.
Worst place ever! I would absolutely give this location O stars if that was an option.
Customer service is TRASH, they literally have 25 employees standing in the kitchen talking and chitchatting while the lobby is full of customers.
Employees playing on their phones and serving food at the same time.
The unprofessionalism is nightmarish.
The ambiance is dreadful. NEVER AGAIN.
Atmosphere: 1
Food: 1
Service: 1
Drowned my wings in sauce smh on a dry rub order
Absolutely horrendous experience Food that was to be ready on 30 min - was not ready even after 3 hours- so misleading information while ordering food And than the staff was rude and disrespectful No one cares Don’t care about customer service
I am extremely disappointed with my experience at this Wingstop location. My order was only partially given to us. When my husband picked up the order, he asked for the order, and the cashier only handed him one bag, even though the order clearly required more than one.
When I called the store to ask where the rest of my items were, the cashier was very rude and dismissive. Instead of apologizing or trying to resolve the issue, she blamed my husband and stated that he “didn’t ask for both bags.” That response was unacceptable. If a customer asks for their order, all bags associated with that order should be given automatically.
There was no accountability, no apology, and no customer service shown at all. Customers should not have to chase down missing items or be spoken to rudely when there is a clear mistake.
Atmosphere: 1
Food: 4
Service: 1
Yall suck yall call your employees in at 9 telling them they have to be there at 10 but there scheduled says 12 yall are ridiculous im reporting yall to labor board im so done wuth yall i know the laws so im so over yall
Atmosphere: 1
Food: 1
Service: 1
The wait was long and the food was not good. Very greasy. The place was dirty. Will not be back
Atmosphere: 1
Food: 2
Service: 2
DO NOT EVER ORDER FROM WINGSTOP ELKHART, IN. THEY WILL NEVER DELIVER YOUR ORDER, WHEN YOU CONTACT THE STORE THEY JUST SAY SORRY AND YOU CAN COME PICK IT UP YOURSELF. HIGHLY DO NOT RECOMMEND!
We ate there for the first time today. Our food was brought to us very fast. It was hot, fresh and delicious. The fries were especially good! We will definitely be back!
The boneless wings are literally nuggets and you get enough fries for 2 people with the 4 person value meal. Was not impressed Wouldn’t order again
Three employees more worried about having fun jacking around than working. Playing inappropriate music in the kitchen area that was louder than the store music. It didn’t appear there was anyone in charge. Nothing wrong with enjoying your time at work but you’re there to work. Very unprofessional.
Atmosphere: 1
Food: 5
Service: 2
Restaurantji Recommends
Long wait poor customer service
Atmosphere: 1
Food: 5
Service: 1
Waited 45 mins for my wings. Absolutely terrible service food and experience. Never again, I’ll drive across town just to get Buffalo Wild Wings from now on.
Atmosphere: 1
Food: 1
Service: 1
Delicious & very sweet staff!
Atmosphere: 5
Food: 5
Service: 5
I watched a worker come from eating food to being in the kitchen never washing her hands
Pretty Gross!!! Won’t be eating there ever again
Not Clean people
There’s no excuse for that
Atmosphere: 1
Food: 1
Service: 1
Partnering with DoorDash for your deliveries sounds good, but we had an order sit on my front porch for over 20 minutes because the dasher did not ring the door bell or knock on the door. Called store we ordered from (862 E. Hillside Dr. Broken Arrow, OK 74012) and was promptly told that the order went to door dash and they have no control over the drivers behavior. This was pretty disappointing lunch to say the least. I don't need a refund, or a discount on a future purchase, you just need to get with door dash and let the know to ring the doorbell, knock on the door or both to let us know our food has arrived.
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