GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
Fanessa Williams
I am appalled, furious, and heartbroken by my recent experience with DoorDash/Wingstop. When I received my order, the name attached to it was a vile racial slur: “N***.”** Let that sink in. In 2025, a platform this large allowed something so hateful, dehumanizing, and dangerous to appear on an order attached to a real human being.
This isn’t just a “mistake.” It’s a failure of basic decency, ethics, and technological safeguards. How was this even allowed through your system? How is this not immediately flagged? And most importantly—what are you doing to fix it?
I don’t want a canned apology. I want answers, action, and change. No one—NO ONE—should ever have to experience this level of racism while trying to order food.
DoorDash, you need to take real accountability. Fix your system. Educate your team. Earn back the trust of the people you’ve hurt.
Wingstop, to the employee who actually wrote this: —it was blatant racism, and it cut deep. You didn’t just write a word. You used one of the most violent, hateful terms in history, and aimed it at a real human being. Me.
You tried to reduce me to a slur. But what you really did was expose your ignorance, your hate, and your cowardice.
I am not your target. I am not your punchline. I am a Black woman with dignity, history, and strength that you’ll never be able to erase with a word.
I hope you realize the weight of what you did. I hope it haunts your conscience the way your word tried to haunt my day. And I hope you understand that accountability is not optional—it’s coming.
Emma Mccabe
My boneless wings were the size of quarters literally so small. There was way too much cheese on my garlic parm wings, I mean mounds of it. And my corn was literally frozen. Terrible experience… 😔
Tory Thomason
Will never eat at any location again!!!! Ordered food online May 16th. After 1.5hrs of patiently waiting, checked on my order. They didn’t have my order ticket. Asked for a refund, was told only the GM could refund online orders and to call back next day(Saturday). Also left my name and number for them to contact me. Called corporate that Friday night as well, was told I’d hear back in 3-4days. Called the store back the next day (Saturday), GM isn’t there again. Called back Sunday, GM still isn’t there. Keep being told to call back the next day. Staff was once again rude and unhelpful and tried to hang up on me. Called corporate again that Sunday, they are still no help. Said another 3-4days. Here it is Thursday, no call back from the store, no call back from corporate, no refund. WORST CUSTOMER SERVICE EVER! No accountability or even care that it’s been a week and they still have my money for a service and product that wasn’t rendered. I am absolutely disgusted with this company. Please don’t spend your money here!
Shrinivas Poojari
GREAT CUSTOMER SERVICE+1 (805)-301 7071 NO NONSENSE AND GREAT ASSISTANCE!!!
Chris Hannon
Incompetent management. Offered a deal and then pulled it. I'll never go again and recommend against it to everyone unless I get my free meal. Leaving one stars on all local locations.
Jody Swenson
I had Wingstop for the first time on Tuesday in Shakopee Minnesota and it was excellent! Perfectly cooked chicken thick and tasty. The Louisiana rub was pretty hot for me. Sadly when I got home the blue cheese dip was not in the bag. The sauce was leaking out of the bag.
Karl James
Garbage food! Especially your tenders! Just FROZEN garbage tenders from one of the big food service companies. If HARDEES can make a decent tender why can’t you?
Hazel McGlown
we spent $45 from Whipple location Hayward and requested well done received the order over cooked. Because I had no way to return the food they would not refund…
Tellisha Silva
Delivered half my order. Tried to blame the driver. Then when i went to the store they lied. The driver showed up and said they only give him 2 orders. They were rude the entire time!
They took us 30 mins before it was time to go home. Excellent customer service! We appreciate them for letting us eat after a long day.
Atmosphere: 5
Food: 5
Service: 5
xavier santana
Parking: Nice location, parking lot, excellent customer service on site. I consider to be there always.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Fries
Amor BalanzTG
Packed!!!!!! Call in your order.
Atmosphere: 4
Food: 4
Service: 3
Victoria
Ordered online and I typically have a fairly good experience with this location but I was so disappointed when I open my box of 10pc wings and I have ALL drums and then they were hard. I don't care for all flats I don't mind the mixture of flats and drums. But at the end of the day just check your box before pulling off
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Chicken Wings, Fries
Jaz Grim
Oct 18 @ 8:34 pm -10pm was the absolutely worst night.(Which is also how long I waited on my order ,that I ordered online at 8:34 ). And basically left at 10 after showing up at 8:58, there was 10 people in kitchen and no items being cooked. Every time I come here at night ,they get the food wrong or you missing items (Always check your food ) . I waited 45 minutes on 3 tenders!!!! Insane and nobody look or move like they gaf or trying get nothing done !
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
I am appalled, furious, and heartbroken by my recent experience with DoorDash/Wingstop. When I received my order, the name attached to it was a vile racial slur: “N***.”** Let that sink in. In 2025, a platform this large allowed something so hateful, dehumanizing, and dangerous to appear on an order attached to a real human being. This isn’t just a “mistake.” It’s a failure of basic decency, ethics, and technological safeguards. How was this even allowed through your system? How is this not immediately flagged? And most importantly—what are you doing to fix it? I don’t want a canned apology. I want answers, action, and change. No one—NO ONE—should ever have to experience this level of racism while trying to order food. DoorDash, you need to take real accountability. Fix your system. Educate your team. Earn back the trust of the people you’ve hurt. Wingstop, to the employee who actually wrote this: —it was blatant racism, and it cut deep. You didn’t just write a word. You used one of the most violent, hateful terms in history, and aimed it at a real human being. Me. You tried to reduce me to a slur. But what you really did was expose your ignorance, your hate, and your cowardice. I am not your target. I am not your punchline. I am a Black woman with dignity, history, and strength that you’ll never be able to erase with a word. I hope you realize the weight of what you did. I hope it haunts your conscience the way your word tried to haunt my day. And I hope you understand that accountability is not optional—it’s coming.
My boneless wings were the size of quarters literally so small. There was way too much cheese on my garlic parm wings, I mean mounds of it. And my corn was literally frozen. Terrible experience… 😔
Will never eat at any location again!!!! Ordered food online May 16th. After 1.5hrs of patiently waiting, checked on my order. They didn’t have my order ticket. Asked for a refund, was told only the GM could refund online orders and to call back next day(Saturday). Also left my name and number for them to contact me. Called corporate that Friday night as well, was told I’d hear back in 3-4days. Called the store back the next day (Saturday), GM isn’t there again. Called back Sunday, GM still isn’t there. Keep being told to call back the next day. Staff was once again rude and unhelpful and tried to hang up on me. Called corporate again that Sunday, they are still no help. Said another 3-4days. Here it is Thursday, no call back from the store, no call back from corporate, no refund. WORST CUSTOMER SERVICE EVER! No accountability or even care that it’s been a week and they still have my money for a service and product that wasn’t rendered. I am absolutely disgusted with this company. Please don’t spend your money here!
GREAT CUSTOMER SERVICE+1 (805)-301 7071 NO NONSENSE AND GREAT ASSISTANCE!!!
Incompetent management. Offered a deal and then pulled it. I'll never go again and recommend against it to everyone unless I get my free meal. Leaving one stars on all local locations.
I had Wingstop for the first time on Tuesday in Shakopee Minnesota and it was excellent! Perfectly cooked chicken thick and tasty. The Louisiana rub was pretty hot for me. Sadly when I got home the blue cheese dip was not in the bag. The sauce was leaking out of the bag.
Garbage food! Especially your tenders! Just FROZEN garbage tenders from one of the big food service companies. If HARDEES can make a decent tender why can’t you?
we spent $45 from Whipple location Hayward and requested well done received the order over cooked. Because I had no way to return the food they would not refund…
Delivered half my order. Tried to blame the driver. Then when i went to the store they lied. The driver showed up and said they only give him 2 orders. They were rude the entire time!
Restaurantji Recommends
They took us 30 mins before it was time to go home. Excellent customer service! We appreciate them for letting us eat after a long day.
Atmosphere: 5
Food: 5
Service: 5
Parking: Nice location, parking lot, excellent customer service on site. I consider to be there always.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Fries
Packed!!!!!! Call in your order.
Atmosphere: 4
Food: 4
Service: 3
Ordered online and I typically have a fairly good experience with this location but I was so disappointed when I open my box of 10pc wings and I have ALL drums and then they were hard. I don't care for all flats I don't mind the mixture of flats and drums. But at the end of the day just check your box before pulling off
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Chicken Wings, Fries
Oct 18 @ 8:34 pm -10pm was the absolutely worst night.(Which is also how long I waited on my order ,that I ordered online at 8:34 ). And basically left at 10 after showing up at 8:58, there was 10 people in kitchen and no items being cooked. Every time I come here at night ,they get the food wrong or you missing items (Always check your food ) . I waited 45 minutes on 3 tenders!!!! Insane and nobody look or move like they gaf or trying get nothing done !
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Chicken Wings, Fries
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