The baristas here don’t know how to make the drinks properly.
Atmosphere: 1
Food: 1
Service: 1
defused_mind Dancing
Manger is nasty yall store would be better if yall actually had a leader in there ik they don't get paid much but its still a job you should be professional about it.
Christian Patterson
The manager, Heather, uses extremely offensive language toward her own employees and speaks to both staff and customers in a belittling way. This kind of behavior is completely unacceptable in any workplace, let alone from someone in a management position.
Leadership should be setting a positive example for younger employees and creating a respectful environment—not tearing people down. What’s even more concerning is that she has reportedly been brought to management’s attention before, yet nothing seems to have been done, as her nasty behavior continues months / a year later.
Atmosphere: 1
Food: 1
Service: 1
Love Egure
As a young individual , I’ve never met an older woman with such little class. It was sad to see the way she talked to not just me but other customers with aggressive mannerisms and a condescending attitude, truly disgusting. This happen to be the manager; how unfortunate :(
Atmosphere: 1
Food: 1
Service: 1
Ayana Kant
Terrible customer service, I went this morning and the lady at the window was very rude to me.
S B
Brought my son and we absolutely loved it. There's a big seating area inside. Easy to order and pick our donuts. Clean and comfortable. Very friendly staff.
I've been coming here regularly and it's been pretty nice until I started ordering specific donuts through the drive thru and they mess it up everytime. I don't understand. I don't make it complicated but they don't even look at the ticket. It's not even close to the ones I picked. Very disappointing. Especially since I don't even go during any rush hours or anything. So if I want the correct donuts, I have to walk in and hand pick them right in front of their faces.
Well now they can't make my simple ice coffee order and its constantly a disappointment now. Always forgetting the sweet foam and never tastes good anymore either. Very sad.
Atmosphere: 5
Food: 5
Service: 2
Alexis Donnelly
I am a frequent Dunkin customer, but always try NOT to come to this location. Whether it’s an issue with trying to place separate orders in the drive through, or an issue with the food, there’s ALWAYS something.
My order this morning was just poorly done. My iced coffee didn’t have cream in it (which I pointed out before it was passed out the window) instead of remaking it properly they added cream to what was there and handed it out the window. It tasted like milk water with a whisper of flavoring.
I didn’t go back because I always leave any interaction I’m forced to have with the manager there feeling belittled and condescended. She is unwilling to resolve any discrepancies within orders or otherwise without an attitude. Everything with this woman is an argument. I do my best to avoid this location PRIMARILY BECAUSE OF THIS WOMAN.
My croissant was supposed to be toasted and the only reason the cheese on the BEC was even remotely melted was because the egg was warm.
The ONLY person that can seem to get things right there in both customer service and prep is Natalie. She is an absolute delight and always takes care to make sure orders are correct.
Atmosphere: 3
Food: 1
Service: 2
Roxane Andrews
very sweet people food was hot and coffee was Amazing !
Atmosphere: 5
Food: 5
Service: 5
Anndora Clark
Amazing service I love all of the amazing and adorable crew members they treat everyone with so much respect!!
Atmosphere: 5
Food: 5
Service: 5
Jimmy Sims
Was really happy with my visit. Clean and friendly.
My husband and I always seem to run into Heather in the mornings, she’s truly one of a kind! Always pleasant, remembers our faces, and keeps this Dunkin’ running smoothly. The location is spotless, our to-go orders are always ready, and the staff is friendly. This is our on the go breakfast spot, and Heather’s positive energy makes every visit worth it!
Terry Chansky
We got 2 decaf iced lattes. 1 was great, the other tasted like burnt coffee. It was terrible. The server was not friendly at all. When we were handed the drinks, I said thank you and she closed the window and said nothing.
Atmosphere: 3
Food: 3
Service: 2
Chris Chitwood
This is my place!!! Great service every morning with a smile and the coffee is amazing!!
Atmosphere: 5
Food: 5
Service: 5
Sundip Daya
Love this place
Atmosphere: 5
Food: 5
Service: 5
Jaavaid Brooks
Great customer service!!! The employees really take care of you here with the upmost kindness! Thank you, Dunkin!!!
The baristas here don’t know how to make the drinks properly.
Atmosphere: 1
Food: 1
Service: 1
Manger is nasty yall store would be better if yall actually had a leader in there ik they don't get paid much but its still a job you should be professional about it.
The manager, Heather, uses extremely offensive language toward her own employees and speaks to both staff and customers in a belittling way. This kind of behavior is completely unacceptable in any workplace, let alone from someone in a management position.
Leadership should be setting a positive example for younger employees and creating a respectful environment—not tearing people down. What’s even more concerning is that she has reportedly been brought to management’s attention before, yet nothing seems to have been done, as her nasty behavior continues months / a year later.
Atmosphere: 1
Food: 1
Service: 1
As a young individual , I’ve never met an older woman with such little class. It was sad to see the way she talked to not just me but other customers with aggressive mannerisms and a condescending attitude, truly disgusting. This happen to be the manager; how unfortunate :(
Atmosphere: 1
Food: 1
Service: 1
Terrible customer service, I went this morning and the lady at the window was very rude to me.
Brought my son and we absolutely loved it. There's a big seating area inside. Easy to order and pick our donuts. Clean and comfortable. Very friendly staff.
I've been coming here regularly and it's been pretty nice until I started ordering specific donuts through the drive thru and they mess it up everytime. I don't understand. I don't make it complicated but they don't even look at the ticket. It's not even close to the ones I picked. Very disappointing. Especially since I don't even go during any rush hours or anything. So if I want the correct donuts, I have to walk in and hand pick them right in front of their faces.
Well now they can't make my simple ice coffee order and its constantly a disappointment now. Always forgetting the sweet foam and never tastes good anymore either. Very sad.
Atmosphere: 5
Food: 5
Service: 2
I am a frequent Dunkin customer, but always try NOT to come to this location. Whether it’s an issue with trying to place separate orders in the drive through, or an issue with the food, there’s ALWAYS something.
My order this morning was just poorly done. My iced coffee didn’t have cream in it (which I pointed out before it was passed out the window) instead of remaking it properly they added cream to what was there and handed it out the window. It tasted like milk water with a whisper of flavoring.
I didn’t go back because I always leave any interaction I’m forced to have with the manager there feeling belittled and condescended. She is unwilling to resolve any discrepancies within orders or otherwise without an attitude. Everything with this woman is an argument. I do my best to avoid this location PRIMARILY BECAUSE OF THIS WOMAN.
My croissant was supposed to be toasted and the only reason the cheese on the BEC was even remotely melted was because the egg was warm.
The ONLY person that can seem to get things right there in both customer service and prep is Natalie. She is an absolute delight and always takes care to make sure orders are correct.
Atmosphere: 3
Food: 1
Service: 2
very sweet people food was hot and coffee was Amazing !
Atmosphere: 5
Food: 5
Service: 5
Amazing service I love all of the amazing and adorable crew members they treat everyone with so much respect!!
Atmosphere: 5
Food: 5
Service: 5
Was really happy with my visit. Clean and friendly.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
My husband and I always seem to run into Heather in the mornings, she’s truly one of a kind! Always pleasant, remembers our faces, and keeps this Dunkin’ running smoothly. The location is spotless, our to-go orders are always ready, and the staff is friendly. This is our on the go breakfast spot, and Heather’s positive energy makes every visit worth it!
We got 2 decaf iced lattes. 1 was great, the other tasted like burnt coffee. It was terrible. The server was not friendly at all. When we were handed the drinks, I said thank you and she closed the window and said nothing.
Atmosphere: 3
Food: 3
Service: 2
This is my place!!! Great service every morning with a smile and the coffee is amazing!!
Atmosphere: 5
Food: 5
Service: 5
Love this place
Atmosphere: 5
Food: 5
Service: 5
Great customer service!!! The employees really take care of you here with the upmost kindness! Thank you, Dunkin!!!
Atmosphere: 5
Food: 5
Service: 5
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