Inconsistent with food. Inconsistent with service. WHERE is the sauce? I feel like I’m eating cheese toast with pepperoni. It’s DRY as cement. I had one the same way a few weeks ago and that’s why I came back! I hadn’t eaten PH in YEARS..I may go back to that!
Atmosphere: 3
Food: 3
Service: 3
Macio Jones
Second time.
No one has reached out to me and at this point I'm fruasted and VERY ANNOYED
I wanted a simple refund and pizza hut store and store manager have been dragging there feet.
I'm highly disappointed with the food and the lack of communication and lack of accountability.
I have not received my pizza yet so this may be premature. Craig answered my phone call and he did a fantastic job! I’m from Indianapolis, where there are different options, and he was super patient while explaining the selections that they have available for me out in Georgia. I was confused about some of the options, especially cheese sauce but, he was super helpful in guiding me on what they did have for what I was looking for. Craig went through the whole sales process and as a sales manager I would be glad to have someone like that on my team. Very professional, Craig! I appreciate the service I have had so far and I hope the rest of your team gives me the experience that I just had with you. Thanks!
Service: 5
Emily Berger
We have ordered here several times. The pizza is hot, fresh, and delicious. Only once was our order wrong and they were quick to correct it. The employees are friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Cheese Pizza
A J
I went to this location on August 12th and I tipped the cashier. on August 15th, I received a notice from my credit card company that my tip was changed to $8 from $2. The reason why my credit card company notified me was because $8 was a 40% tip and the credit company found it suspicious. So I had to dispute it with my bank. But I would never go back to that location again. I don't trust the people working there since they change the tips. People that pay using cards at this location, please pay attention to transaction and make sure they're not changing your tip amount.
Atmosphere: 1
Food: 1
Service: 1
sandy smallwood
Our church, Grace Independent Baptist Church of Gay, GA. had a great experience with our order we placed for delivery on Sunday. Ms. April was very kind and went above and beyond to make our experience perfect!! Mr. William, the delivery driver was very kind as well and our order was delivered right on time!! The pizza was excellent!! We want to thank all of the staff for their hard work in making this happen.
Pizza was awful. Some boxes were hardly cooked. One pizza was missing the entire bottom. We were also shorted a box of breadsticks.
Food: 1
Donna Stewart
Wonderful service, good pizza. This girl was working the Pizza Hut alone. We had to wait a few extra minutes but worth the wait and we were not upset at all. This girl needs a raise. Get her some help, bless her heart. She was very nice and very professional.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Supreme Pizza
Paul Ashmore
Was not open on a Tuesday night at 7pm.
M S
I went yesterday to get a personal pan and the young lady working was SO sweet! Wishing her nothing but the best!
Atmosphere: 5
Food: 5
Service: 5
Dave Lane
I have ordered pizza twice here. Both times we had to call corporate to get a refund. First time they were out of pizza, second time the manager quit or was fired, so there was only a delivery driver telling people to call for refunds.
Inconsistent with food. Inconsistent with service. WHERE is the sauce? I feel like I’m eating cheese toast with pepperoni. It’s DRY as cement. I had one the same way a few weeks ago and that’s why I came back! I hadn’t eaten PH in YEARS..I may go back to that!
Atmosphere: 3
Food: 3
Service: 3
Second time.
No one has reached out to me and at this point I'm fruasted and VERY ANNOYED
I wanted a simple refund and pizza hut store and store manager have been dragging there feet.
I'm highly disappointed with the food and the lack of communication and lack of accountability.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Breadsticks, Cheese Sticks, Cheese Pizza
I have not received my pizza yet so this may be premature. Craig answered my phone call and he did a fantastic job! I’m from Indianapolis, where there are different options, and he was super patient while explaining the selections that they have available for me out in Georgia. I was confused about some of the options, especially cheese sauce but, he was super helpful in guiding me on what they did have for what I was looking for.
Craig went through the whole sales process and as a sales manager I would be glad to have someone like that on my team.
Very professional, Craig! I appreciate the service I have had so far and I hope the rest of your team gives me the experience that I just had with you.
Thanks!
Service: 5
We have ordered here several times. The pizza is hot, fresh, and delicious. Only once was our order wrong and they were quick to correct it. The employees are friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Cheese Pizza
I went to this location on August 12th and I tipped the cashier. on August 15th, I received a notice from my credit card company that my tip was changed to $8 from $2. The reason why my credit card company notified me was because $8 was a 40% tip and the credit company found it suspicious. So I had to dispute it with my bank. But I would never go back to that location again. I don't trust the people working there since they change the tips. People that pay using cards at this location, please pay attention to transaction and make sure they're not changing your tip amount.
Atmosphere: 1
Food: 1
Service: 1
Our church, Grace Independent Baptist Church of Gay, GA. had a great experience with our order we placed for delivery on Sunday. Ms. April was very kind and went above and beyond to make our experience perfect!! Mr. William, the delivery driver was very kind as well and our order was delivered right on time!! The pizza was excellent!! We want to thank all of the staff for their hard work in making this happen.
Parking: Parking is very easy
Kid-friendliness: Very good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Supreme Pizza, Cheese Pizza
I ordered my pizza and got the wrong one
Atmosphere: 1
Food: 1
Service: 1
Awesome. Great group of guys
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Lover's Pizza
My pizza was raw again. They were out of tomatoes and onions - imagine that! But, I was still charged the same price. Horrible pizza.
Atmosphere: 1
Food: 1
Service: 1
Horrific. This is absolutely Ridiculous. $27 for this?
Awful.
The customer service is even worse.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Pizza was awful. Some boxes were hardly cooked. One pizza was missing the entire bottom. We were also shorted a box of breadsticks.
Food: 1
Wonderful service, good pizza. This girl was working the Pizza Hut alone. We had to wait a few extra minutes but worth the wait and we were not upset at all. This girl needs a raise. Get her some help, bless her heart. She was very nice and very professional.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Supreme Pizza
Was not open on a Tuesday night at 7pm.
I went yesterday to get a personal pan and the young lady working was SO sweet! Wishing her nothing but the best!
Atmosphere: 5
Food: 5
Service: 5
I have ordered pizza twice here. Both times we had to call corporate to get a refund. First time they were out of pizza, second time the manager quit or was fired, so there was only a delivery driver telling people to call for refunds.
Atmosphere: 1
Food: 1
Service: 1
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