Friendly people 😜 always ready to give good service!
Britney Nunez
Great rewards program.
William Berger
Great customer service
U J
My glass of ice was warm
Marshall Sturm
I WAS going to give a two star rating, but the customer service team did a good job at trying to make up for the mistakes. I was delivered a pizza over an HOUR after ordering it. It said it would arrive at 6:19, but it kept getting delayed over and over until it eventually arrived right at 7. I ordered it at 5:50, and the location is only 3 miles away, so I found that CRAZY. That being said, I put in my complaint and was given a free pizza coupon for my next visit. I would have settled for a refund, but free pizza is an upgrade in my opinion.
While the delivery was horrible, the actual pizza itself was great! It wasn’t all that hot anymore, but the flavor was wonderful.
Brittany Godwin
Sat here for an hour waiting for two pizzas
Ayanna
Inconsistent with food. Inconsistent with service. WHERE is the sauce? I feel like I’m eating cheese toast with pepperoni. It’s DRY as cement. I had one the same way a few weeks ago and that’s why I came back! I hadn’t eaten PH in YEARS..I may go back to that!
Atmosphere: 3
Food: 3
Service: 3
Macio Jones
Second time.
No one has reached out to me and at this point I'm fruasted and VERY ANNOYED
I wanted a simple refund and pizza hut store and store manager have been dragging there feet.
I'm highly disappointed with the food and the lack of communication and lack of accountability.
I have not received my pizza yet so this may be premature. Craig answered my phone call and he did a fantastic job! I’m from Indianapolis, where there are different options, and he was super patient while explaining the selections that they have available for me out in Georgia. I was confused about some of the options, especially cheese sauce but, he was super helpful in guiding me on what they did have for what I was looking for. Craig went through the whole sales process and as a sales manager I would be glad to have someone like that on my team. Very professional, Craig! I appreciate the service I have had so far and I hope the rest of your team gives me the experience that I just had with you. Thanks!
Service: 5
Emily Berger
We have ordered here several times. The pizza is hot, fresh, and delicious. Only once was our order wrong and they were quick to correct it. The employees are friendly.
I went to this location on August 12th and I tipped the cashier. on August 15th, I received a notice from my credit card company that my tip was changed to $8 from $2. The reason why my credit card company notified me was because $8 was a 40% tip and the credit company found it suspicious. So I had to dispute it with my bank. But I would never go back to that location again. I don't trust the people working there since they change the tips. People that pay using cards at this location, please pay attention to transaction and make sure they're not changing your tip amount.
Atmosphere: 1
Food: 1
Service: 1
sandy smallwood
Our church, Grace Independent Baptist Church of Gay, GA. had a great experience with our order we placed for delivery on Sunday. Ms. April was very kind and went above and beyond to make our experience perfect!! Mr. William, the delivery driver was very kind as well and our order was delivered right on time!! The pizza was excellent!! We want to thank all of the staff for their hard work in making this happen.
Friendly people 😜 always ready to give good service!
Great rewards program.
Great customer service
My glass of ice was warm
I WAS going to give a two star rating, but the customer service team did a good job at trying to make up for the mistakes. I was delivered a pizza over an HOUR after ordering it. It said it would arrive at 6:19, but it kept getting delayed over and over until it eventually arrived right at 7. I ordered it at 5:50, and the location is only 3 miles away, so I found that CRAZY. That being said, I put in my complaint and was given a free pizza coupon for my next visit. I would have settled for a refund, but free pizza is an upgrade in my opinion.
While the delivery was horrible, the actual pizza itself was great! It wasn’t all that hot anymore, but the flavor was wonderful.
Sat here for an hour waiting for two pizzas
Inconsistent with food. Inconsistent with service. WHERE is the sauce? I feel like I’m eating cheese toast with pepperoni. It’s DRY as cement. I had one the same way a few weeks ago and that’s why I came back! I hadn’t eaten PH in YEARS..I may go back to that!
Atmosphere: 3
Food: 3
Service: 3
Second time.
No one has reached out to me and at this point I'm fruasted and VERY ANNOYED
I wanted a simple refund and pizza hut store and store manager have been dragging there feet.
I'm highly disappointed with the food and the lack of communication and lack of accountability.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Breadsticks, Cheese Sticks, Cheese Pizza
I have not received my pizza yet so this may be premature. Craig answered my phone call and he did a fantastic job! I’m from Indianapolis, where there are different options, and he was super patient while explaining the selections that they have available for me out in Georgia. I was confused about some of the options, especially cheese sauce but, he was super helpful in guiding me on what they did have for what I was looking for.
Craig went through the whole sales process and as a sales manager I would be glad to have someone like that on my team.
Very professional, Craig! I appreciate the service I have had so far and I hope the rest of your team gives me the experience that I just had with you.
Thanks!
Service: 5
We have ordered here several times. The pizza is hot, fresh, and delicious. Only once was our order wrong and they were quick to correct it. The employees are friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Cheese Pizza
Restaurantji Recommends
I went to this location on August 12th and I tipped the cashier. on August 15th, I received a notice from my credit card company that my tip was changed to $8 from $2. The reason why my credit card company notified me was because $8 was a 40% tip and the credit company found it suspicious. So I had to dispute it with my bank. But I would never go back to that location again. I don't trust the people working there since they change the tips. People that pay using cards at this location, please pay attention to transaction and make sure they're not changing your tip amount.
Atmosphere: 1
Food: 1
Service: 1
Our church, Grace Independent Baptist Church of Gay, GA. had a great experience with our order we placed for delivery on Sunday. Ms. April was very kind and went above and beyond to make our experience perfect!! Mr. William, the delivery driver was very kind as well and our order was delivered right on time!! The pizza was excellent!! We want to thank all of the staff for their hard work in making this happen.
Parking: Parking is very easy
Kid-friendliness: Very good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Supreme Pizza, Cheese Pizza
I ordered my pizza and got the wrong one
Atmosphere: 1
Food: 1
Service: 1
Awesome. Great group of guys
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Lover's Pizza
My pizza was raw again. They were out of tomatoes and onions - imagine that! But, I was still charged the same price. Horrible pizza.
Atmosphere: 1
Food: 1
Service: 1
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