Dairy Queen Grill and Chill

1641 Spring Rd SE, Smyrna
(770) 432-3809

Recent Reviews

Anthony Jackson

Poor customer service from the manager or supervisor.lara . Cam the girl who took my order was great . Management can't handle pressure under busy times. While I'm waiting on my order she asked me aggressively what am I waiting for. I pointed at my drink that was sitting right there. Then she said with an attitude what did you order. So I replied the drink that I just pointed at the the moo latte and she handed to me with an attitude and it was another Hispanic girl who witnessed it standing there making ice cream

Atmosphere: 1

Food: 1

Service: 1

Arnav Agarwal

I went here on Free Ice Cream Day and had a great experience. The staff was very friendly and I got my cone quickly.I highly recommend getting it chocolate dipped especially if you're getting it to go because it keeps the ice cream from melting too quickly. It tasted delicious too.This Dairy Queen is in a good location and they have Girl Scout troops selling cookies here every year too. Highly recommend!Vegetarian options: Ice cream

Atmosphere: 5

Food: 5

Service: 5

Tara O

I stop by for a strawberry cheesecake blizzard, that's it. My blizzard has never missed! My blizzard has been consistent every time. Really good? ? ? ? ? ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Strawberry, Cheesecake

Clayton Phillips

I ordered a blizzard a couple days ago and didn't realize until later that it was incorrect. I brought the blizzard in today as proof so I could get a replacement and the manager insisted that I give them the old one. She then threw it in the trash and made me a new one and offered no apology for the mistake. So, I have to drive back over there to fix something that they messed up and they don't even have the decency to apologize and let me keep the original one for my trouble, especially when it was just going to be wasted? Absolutely terrible customer service.

Atmosphere: 1

Food: 3

Service: 1

Erica Murphy

Love the soft serve cones as well as the Blizzards.

Atmosphere: 5

Food: 5

Service: 5

Wendell Holmes Jr.

Absolutely the worse customer service and worse tasting blizzards ever.. I spent $18 on two blizzards and they tasted horrible and the manager refused to simply exchange my order for something else.. I never asked for a refund. Just remake or exchange for something different. I’m so upset right now. Customers are always right. I frequently Dairy Queen often.. Do not go to this location!!!!

Atmosphere: 1

Food: 1

Service: 1

Salim Nawar

Bought a Shrimp and a Fish Sandwich with cocktail sauce,we don't know whatsupp with Cocktail sauce,My son is EMERGENCY right now with multiple allergic reactions on his face arm and watery eyes he is throwing up, Stay away from SEA FOOD from this

Food: 1

Keith Clemmons

Messed up my order.

Atmosphere: 3

Food: 1

Service: 4

Ashley Slack

Consistently great! Love the staff!

Atmosphere: 5

Food: 5

Service: 5

Kato Vi

The workers are friendly. The store is open when it supposed to. The food is

Food: 5

Service: 5

Chuck Stevens

Do not go here. Out of ice cream. Had ordered on mobile, said they can’t refund me, sent me to customer service who sent me back to the store who told me to call customer service. Whole system is screwed up.

LaQuita

I was here for Uber Eats pickup. It was ready when I got there.

Service: 5

Claribel Alfonso

I love this location. All the staff is super friendly and

Atmosphere: 5

Food: 5

Service: 5

Josh Phillips

Took forever to get my food and when it did arrive, it wasn't hot....

Atmosphere: 3

Food: 3

Service: 3

Dave Caselli

It's DQ. Nasty inside but the ice cream is great.

Atmosphere: 1

Food: 5

Service: 1

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