Dunkin'

3300 S Cobb Dr SE, Smyrna
(770) 436-6350

Recent Reviews

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Luis Castillo

Been at the Drive thru lane for over 15 mnts and it’s not moving at all terrible drive thru service !! 2/22/2025 @ 3:20 pm

Atmosphere: 1

Service: 1

Thomas Driscoll

DunKings!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich

Luis Vazquez

inconsistent

Atmosphere: 1

Food: 1

Service: 1

martin vargas

I went to this particular dunkin since it is closer to my house but I'm just very disappointed on their service. I ordered a caramel latte with an extra shot of espresso and what I got was milk. I. Don't think there was any coffee. I tried to call their store to complaint but they never answer. This is not the first time. Their service is just going down. They have messed up my order four times already. If you guys read this please get your act right because your store service is getting bad.

Food: 1

Service: 1

Vicki Tucker

The employees are friendly and seem knowledgeable of their menu for me to, The store is always clean

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Sandwich, Boston Creme, Bagel

Tech Toddlers

I visited this Dunkin after 2-3 months prior to which I was visiting often. Quality of the food and drinks is slowly going down and the Service is also not at the point. Until recently I think staff was good, they were curteous and especially the lady, I think her name was Saltama or something she used to be in the Window and Front, she was really nice and customer friendly

With the recent experience of lack of Customer service and food quality I think the overall value is going down.

Hope they make some changes soon, because I used to really love this location in the past

Atmosphere: 1

Food: 1

Service: 2

Recommended dishes: Dunkin' Refreshers, Muffins

Aislinn Rhodes

Rude and pushy

Anquanette Herndon

I picked up an order of hot chocolate and munchkins for work today and my order was put together by the time I got through the door. Mandy was extremely helpful and gave top tier customer service. She made sure I had enough cups and napkins and even helped me walk it to the car. But she wasn't just being nice because of my large order she is nice and approachable Every Time I come.

Atmosphere: 5

Food: 5

Service: 5

Victorya Link

They closed a whole hour early!

Atmosphere: 1

Food: 1

Service: 1

claudiney martins

I had a very good hot chamomile tea
less than $4.00

Tony Torres

There oven was broken and then I tried to order the holiday latte and they didn’t have any brown sugar

Atmosphere: 1

Food: 1

Service: 1

Cynna Buns

Slight mishap but my girl Mannie made it ALL THE WAY right!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Sandwich, Hash Browns

Melanie

This is absolutely positively the freshest softest best tasting donut I've had in years!!!

Atmosphere: 5

Food: 5

Service: 5

SP. Saisuda Patton

Good service

Service: 3

brens ana

Dunkin’s hot chocolate is garbage in general. It tastes like straight up water and no matter where I go it always tastes like water so it must be a problem with Dunkin’ Donuts in general. Dunkin should just stick with donuts if they are going to sell poorly made things. Only good thing was the customer service, the drive thru lady was nice and kind.

Atmosphere: 2

Food: 1

Service: 3

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