Hamburgers are always good! I’ve been here too many times to count! One of the best burgers places
Atmosphere: 5
Food: 5
Service: 5
Tayea Jensen
I ordered through their website for delivery. The delivery was marked ass delivered but I never revived the food. There is literally a message that’s states to calls the store with concerns. I called to let them know I never received my order and looking for a resolution, a male answered stating “I don’t know what to tell you”. Then a female named Jessica who claims to be a “manager” gets on the phone stating delivery is through a third party and there’s nothing she can do for me as “we don’t deliver, we just make the food and we did our part”. She then states she will contact the manager to “maybe” give us a refund and to call back tomorrow. I asked if it was possible for the order to be remade and I come pick it up, she said no. She then refused to give me the “hiring managers” name, them being the only one who could authorize a refund and stated “call back tomorrow he will be here. I already told you my name it’s nothing that I can do tonight for you.” Then Jessica decided to hang up in my face. Ok cool. Very unprofessional especially as a “manager” and clearly additional training is needed on how to de-escalate situations, this being a prime example. The attitude was unnecessary and multiple other fast food restaurants are hiring, Chic-fil- A being one with every Sunday off. If you hate your job, QUIT!!! Nobody wants somebody with a nasty attitude like that cooking their food.
Service: 1
Deborah Reese Bowles
The food was delicious and customer service was outstanding.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cajun Fries, Little Cheeseburger All the Way, Hamburger
Richard Santos
Ordered ahead, food was not ready upon arrival, although the counter attendant handed me the sandwiches only without fries. I waited while they cooked fries. We ordered a milkshake with the phone order, and before I left they handed me a cup of melted ice cream. The burgers were tasty, fries were hot and also tasty, but I win't be returning after this experience.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Fries, Bacon Cheeseburger
rb7
Five guys: No, sir F your order. We'll make it the way we want.
Atmosphere: 2
Food: 1
Service: 1
Travis
Never had a bad experience at any of their locations.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Bacon Cheeseburger, Cheeseburger, Little Cheeseburger, Little Bacon Cheeseburger, Hamburger
Jay P
I placed a mobile order for fries and came to pick it up 40 minutes later, and it still wasn't ready!
What irritated me even more is the black lady at the counter lied to me and said they only prepare orders after the customer arrives at the restaurant which makes absolutely no sense and defeats the whole purpose of ordering ahead
Always a great place to go in moderation. And the guy that rang me up was super cute lol
Atmosphere: 5
Food: 5
Service: 5
Sam P
I placed a mobile order for fries and came to pick it up 40 minutes later, and it still wasn't ready!
What irritated me even more is the black lady at the counter lied to me and said they only prepare orders after the customer arrives at the restaurant which makes absolutely no sense and defeats the whole purpose of ordering ahead
Dani Lowry
Great burgers
Pedro Bisonó
The place is nice, but it lacks a little hygiene. The food, although a little expensive, is delicious
Atmosphere: 3
Food: 5
Service: 3
Naudia Ingram
I ordered two burgers last night they didn’t have any fries they claimed and gave us burgers with no meat in it . Came back to the store they refused to give us a refund. Called today to speak with management at 3:11pm on July 16 the manager refused to give her name and hung up the phone in my face without hearing my concern because she had a bad attitude didn’t get a chance to get her name. We have yet to get a refund or matters resolved she then took the phone off the hook and refused to answer the phone
Good foods!!
Atmosphere: 5
Food: 5
Service: 5
Great food and atmosphere! Definitely my favorite burger in Cobb County!!
Atmosphere: 5
Food: 5
Service: 5
Gave 4 stars only because of prices. Too high.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Cheeseburger, Hamburger
Hamburgers are always good! I’ve been here too many times to count! One of the best burgers places
Atmosphere: 5
Food: 5
Service: 5
I ordered through their website for delivery. The delivery was marked ass delivered but I never revived the food. There is literally a message that’s states to calls the store with concerns. I called to let them know I never received my order and looking for a resolution, a male answered stating “I don’t know what to tell you”. Then a female named Jessica who claims to be a “manager” gets on the phone stating delivery is through a third party and there’s nothing she can do for me as “we don’t deliver, we just make the food and we did our part”. She then states she will contact the manager to “maybe” give us a refund and to call back tomorrow. I asked if it was possible for the order to be remade and I come pick it up, she said no. She then refused to give me the “hiring managers” name, them being the only one who could authorize a refund and stated “call back tomorrow he will be here. I already told you my name it’s nothing that I can do tonight for you.” Then Jessica decided to hang up in my face. Ok cool. Very unprofessional especially as a “manager” and clearly additional training is needed on how to de-escalate situations, this being a prime example. The attitude was unnecessary and multiple other fast food restaurants are hiring, Chic-fil- A being one with every Sunday off. If you hate your job, QUIT!!! Nobody wants somebody with a nasty attitude like that cooking their food.
Service: 1
The food was delicious and customer service was outstanding.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cajun Fries, Little Cheeseburger All the Way, Hamburger
Ordered ahead, food was not ready upon arrival, although the counter attendant handed me the sandwiches only without fries. I waited while they cooked fries. We ordered a milkshake with the phone order, and before I left they handed me a cup of melted ice cream. The burgers were tasty, fries were hot and also tasty, but I win't be returning after this experience.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Fries, Bacon Cheeseburger
Five guys: No, sir F your order. We'll make it the way we want.
Atmosphere: 2
Food: 1
Service: 1
Never had a bad experience at any of their locations.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Bacon Cheeseburger, Cheeseburger, Little Cheeseburger, Little Bacon Cheeseburger, Hamburger
I placed a mobile order for fries and came to pick it up 40 minutes later, and it still wasn't ready!
What irritated me even more is the black lady at the counter lied to me and said they only prepare orders after the customer arrives at the restaurant which makes absolutely no sense and defeats the whole purpose of ordering ahead
Restaurantji Recommends
Always a great place to go in moderation. And the guy that rang me up was super cute lol
Atmosphere: 5
Food: 5
Service: 5
I placed a mobile order for fries and came to pick it up 40 minutes later, and it still wasn't ready!
What irritated me even more is the black lady at the counter lied to me and said they only prepare orders after the customer arrives at the restaurant which makes absolutely no sense and defeats the whole purpose of ordering ahead
Great burgers
The place is nice, but it lacks a little hygiene. The food, although a little expensive, is delicious
Atmosphere: 3
Food: 5
Service: 3
I ordered two burgers last night they didn’t have any fries they claimed and gave us burgers with no meat in it . Came back to the store they refused to give us a refund. Called today to speak with management at 3:11pm on July 16 the manager refused to give her name and hung up the phone in my face without hearing my concern because she had a bad attitude didn’t get a chance to get her name. We have yet to get a refund or matters resolved she then took the phone off the hook and refused to answer the phone
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheeseburger
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