Jersey Mike's Subs

This is ridiculous. I’m never ordering from this location again. I really want to know why my order was so wet. This doesn’t make any sense. It looks almost like they dipped my wrap in oil then wrapped it up. I didn’t even ask for oil! Would anyone on your staff eat something like this? No, right? So why serve this to your paying customers. Thing is, I am not asking for anything special here. If you do just the basics, you will have a happy customer. This is not the first time I ordered here and it was made very poorly. Y’all really need to do better and at least act like you care.

Food: 1

Service: 1

Absolutely love grabbing sandwiches here! The staff is fantastic, and they always make my sandwich just right. This place is definitely my go-to spot!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mike's Famous Philly

Beggars outside. Advised store and they approved. Changed my mind and went somewhere else to eat. I even sent corporate an email about this place and I got no response. This location lacks in comparison to some other locations. Grade F.

Atmosphere: 1

Service: 1

$20 FOR A HORRIBLE SANDWICHE. NEVER BEEN TO THIS LOCATION AND I WILL NEVER GO BACK! VERY DISAPPOINTED! I WILL ONLY GO TO THE ATLANTA ROAD FROM NOW ON!!!!!!! SANDWICHE WAS VERY BAD!!!

Atmosphere: 4

Food: 1

Service: 4

This is the first time I've had a poorly made sandwich at Jersey

Atmosphere: 4

Food: 1

Service: 4

Great a atmosphere amazing crew always have a great time when I come here day or night always have a great time and fast service

Atmosphere: 5

Food: 5

Service: 5

Vegetarian options: The veggie and Portobello mushroom and Swiss sandwiches are very easy to find because they say what they are and list off the ingredients if you read carefully

Dietary restrictions: They have gluten free bread and always ask if it’s a allergy or a preference but also if you have a specific diet they will respect it and change gloves if need be and even recommend something if according to your diet

Parking: Has lots of parking due to all the businesses but sometimes can be hard to find during lunch hours but over all it’s worth it

Kid-friendliness: Everyone here are so friendly to children and always try to be interactive with everyone

Atmosphere: 5

Food: 5

Service: 5

The lady who made my sandwich last night was very sweet. I could tell she had a long day but she still made my experience nice. She even made sure to spread my mayo all over the bread (which should be common knowledge, but ya know). Anyways. I just wanted to give her a 5 star rating! :)

Atmosphere: 5

Food: 5

Service: 5

I’ve gone to this location twice since they opened and each time the sandwich was lacking in quality. The 1st time I was not impressed with the way the sandwiches are prepared on an open counter and only wiped down with a wet towel (which had been just sitting on the counter). I’ve seen this at other locations but it just bothers me. The 2nd, and last time, I ended up throwing the sandwich away because there was a LONG straight hair in it. Nobody in this place wears a hair net. They have visors, but their hair extends longer than the visor. Anyway, these two experiences were enough for me.

Atmosphere: 3

Food: 1

Service: 2

The food is always exceptional and the atmosphere is consistently welcoming. Overall a great service!

Atmosphere: 5

Food: 5

Service: 5

Friendly staff. conveniently in my neighborhood and whenever I order on DoorDash they get it right.

Jersey Mike’s is usually great. This particular location on South Cobb in Smyrna in terrible. They messed up an online order and the manger did nothing to fix the problem. Go see the Atlanta Road location. All the employees are amazing and their service is the best. Skip the S. Cobb location.

Atmosphere: 2

Food: 1

Service: 1

Left the pickles and banana peppers off my wife’s sub after she reminded them two times. And my Big Kahuna cheesesteak had so much gristle in it I had three bites in a row I literally couldn’t chew through. Had to throw the sub away. Not sure if their meat quality has gone down or the staff here are just too new. Might wait six months or so and try them again, but pretty grossed out to be honest.

It’s so wonderful to finally have a Jersey Mike’s in Smyrna. The food was great as always and the employees were welcoming and delightful.

Atmosphere: 5

Food: 5

Service: 5

Great Location! The employees are awesome and friendly. The sandwiches are DELICIOUS!!!

Atmosphere: 5

Food: 5

Service: 5