Jimmy John's
3100 Highlands Pkwy SE Ste. 8, Smyrna
(678) 293-5855
Recent Reviews
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Understaffed. Orders made incorrectly. Slow to get sandwiches, a company that prides itself on fast food, it has taken over 20 minutes multiple times.
Write to corporate who didn’t care. Writing this review while waiting on my last visit.
Atmosphere: 4
Food: 5
Service: 3
This was my 1st time getting food from this location. The guy working the window was very nice! My sandwich had a little more lettuce than I prefer, but that's an easy fix. I didn't love the Kickin Ranch chips, but that's no fault of anyone at this location. Lol. (BRING BACK THE PICKLE CHIPS! LOL) I'll definitely order from this location again.
Food: 4
Service: 5
Recommended dishes: Turkey Tom
Worst Jimmy John’s I have ever visited. The guy who took my order was completely rude. Sandwich was mid at best. Don’t go here. Other locations have better food and service.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Turkey Tom
I ordered food and because corporate had told them to close theu decided to cancel my order even though it was received and they hadn't shut down yet! Which is very unprofessional and lazy you were still open to recieve the order but because you wanted to leave you canceled my order! I would like to hear from corporate because that's definitely not right
Atmosphere: 1
Food: 1
Service: 1
I've placed two orders in the last week. My first order was wrong and we ended up with two of the same sandwich instead of the two different we ordered. We ordered again later in the week. Our sandwiches were correct however, my two were pretty bad. One the bread was hard and stale. The 2nd has barely anything on it, so much for being a favorite with double meat and cheese. I eat from JJs all the time at different locations. I will probably avoid this location going forward.
Food: 3
Service: 3
I think this location forgot the "freaky fast" part of their operation.
Sandwich was great. Window guy forgot to give me my credit card back. Had to go back. But, great sandwich.
Atmosphere: 4
Food: 5
Service: 4
My visit to this restaurant was a big disappointment being that I love Jimmy John's. The fact that 2 days straight, the inside lobby was closed due to staff shortage is a major concern. I would highly recommend that you all solve this problem. Not a very good look for the Jimmy John name.
Atmosphere: 1
Food: 1
Service: 1
Not freaky fast. At all.
Atmosphere: 2
Food: 4
Service: 2
Amazing staff! I highly recommend this place for a quick bit to eat - the food is always fresh & delicious.
Atmosphere: 5
Food: 5
Service: 5
Guy at the drive thru with glasses is extremely rude and on some sort of power trip...first and last time at this location.
Service: 1
Restaurantji Recommends
Apparently $9 buys you three tomato slices and a sprinkling of lettuce. I’ve gotten this sandwich over 20 times and this location did it the worst
Atmosphere: 3
Food: 2
Service: 4
I called last minute to make an order through Door Dash. The manager called me to let me know they were out of the bread I wanted. She offered alternatives and made my order happen at the end of the night!
Don't be so stengy with the toppings..
Atmosphere: 4
Food: 4
Service: 4
Super clean. Very friendly and fast service. Will be back.
Atmosphere: 5
Food: 5
Service: 5
Meh, the location isn't freaky fast, I can tell ya that. Place is empty.. I ordered my sub via the app at 12:10 it's 12:40, still not ready. Goodness gracious.
Atmosphere: 5
Food: 5
Service: 3
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