I love coming to this Kroger. Not only does it have great produce regularly but i always receive amazing customer service. There's been times I've asked if they were out of certain things & they will go above & beyond to check everywhere they can to ensure i get the product im looking for if they have it & today, A very nice young lady named Andrea saw my toddler having a fit in the check out line, and she took him and his brother to go get a balloon while i finished checking out to calm him down. I appreciate you guys!
Gregory T.
Such a weird store! Sure they have everything but workers are rude with no effort to be helpful. Not our preferred shopping.
Adrienne l.
This review is about Kyrel, an excellent manager at the store and he should be recognized for his fine, quick and smart customer service. He is an asset to your company.....adrienne leeds
Kiah R.
The largest Kroger in the immediate area but it isn't the best. The produce sometimes isn't the best, they can be out of stock very often with a lot of products that you need. The parking lot is large and they have a gas station at this location.
Haron K.
I always liked this Kroger location when I used to live a bit down the road, even though it wasn't my usual Kroger of choice, since I also had a location that was actually much closer and more convenient to my house. Anyway... This Kroger location was always well lit and clean and I swear that it's MUCH bigger than a host of other Kroger locations across the counrty and definitely in the Metro Area, which subsequently means, that their offerings are a bit more expansive. It has a huge parking lot, but it's ALWAYS "On Tilt", as if they're giving away free food (Which they are NOT!!) As a general rule I loathe shopping, but since it's a "must" and I also prefer to do it myself, if I'm in the area and in need, I'll definitely step in.
Kenji B.
Constantly have issues with grocery delivery. Items will be missing but we'll still be charged for them etc.
Brandi L.
There were carts and wipes this time but the lines for check out resembled Black Friday lines. Barely any staff , self checkout screens and glass are filthy. I understand staff shortages and product availability but other stores have the same issue and aren't dirty like this and they can manage the lines of customers checking out.
Amina M.
This Kroger location is so messy and dirty, all the food in the produce section is usually going bad the store is very disorganized always busy and always out of stock
Michael C.
11PM is too early to close. You never have the products I need. Worst produce section of any grocery store in the area. Rude employees.
Patrick Cann
Clean and friendly. Has the items that I desire. Miss Gwen is so lovingly wonderful
They are horrible can't clean nothing bathrooms are disgusting blood on sink in men's bathroom and dirty wet floor stinks in side most of the Time
Nicole C.
Last night (6/28) around 8:30pm I went grocery shopping at the South Cobb Kroger as this was the only time I had available this week. I went to checkout around 10:00pm. I stood in line as there were a few people in front of me. By the time I got to the register the cashier working told me she was closed and go go to one of the self-checkouts. I was confused and upset as my cart was overflowing with groceries (I spent about $400). I asked to speak to a manager because I had entirely too many groceries to do self checkout. The young female "manager" repeated what the cashier told me. I explained that it was just too much and if someone could just ring me up I would bag. She went on to say they couldn't and that the self-checkout has different sizes to place my groceries. She had no sympathy for her me even after I told her I was pregnant and just needed help. This "managed" had the audacity to look at my belly! At this point I asked to speak to someone above her. I was extremely upset at this point because I shop here all the time. I'm practically at this store every single day because I'm always forgetting to purchase grocery items. She goes and talks to another manager (I'm guessing). After it looks like they're going back & fourth for a minute she comes back over and rudely says, "we'll do it as a courtesy." Then she points for me to move from register 15 to 14 while telling me she'll ring me up. As I go to move registers she tells me "no I'll ring you up on 15" and then walks off. As I'm unloading my groceries the previous cashier starts to ring me up. During this time the male manager (I'm guessing) walks over (I'm crying at this point - pregnancy hormones?) and says he's sorry. That it wasn't a big deal and not to be upset. He goes on to say they're understaffed and he's not sure why the cashier didn't place a cart in her lane so people would know it's closed. I kept trying to apologize to him because I felt really bad like I had done something wrong. He just keeps going on about how he doesn't even use self-checkout himself. There's never really sincere apology. Never one did he or the previous manager ring me up, but instead made the cashier do it. I am just in shock about what happened. I love Kroger! There's plenty of employees there who go above & beyond and that's why my husband & I keep coming back. However, I'm just so upset about last night! I've never been treated like that before. At this point, I'd make the farther drive to Publix.
Sonya Anthony McGhee
Great store. Great location
Ronald R.
Kroger's. Just venting. I do my best to stay away from Kroger's because it just doesn't feel clean. The last few times there has never been a cart available. The bin with wipes is all a mess with wipes laying all over the ground. When I go to Publix there is always a polite person offering me a clean, wiped down cart. I don't see how hard it is to do this
I love coming to this Kroger. Not only does it have great produce regularly but i always receive amazing customer service. There's been times I've asked if they were out of certain things & they will go above & beyond to check everywhere they can to ensure i get the product im looking for if they have it & today, A very nice young lady named Andrea saw my toddler having a fit in the check out line, and she took him and his brother to go get a balloon while i finished checking out to calm him down. I appreciate you guys!
Such a weird store! Sure they have everything but workers are rude with no effort to be helpful. Not our preferred shopping.
This review is about Kyrel, an excellent manager at the store and he should be recognized for his fine, quick and smart customer service. He is an asset to your company.....adrienne leeds
The largest Kroger in the immediate area but it isn't the best. The produce sometimes isn't the best, they can be out of stock very often with a lot of products that you need. The parking lot is large and they have a gas station at this location.
I always liked this Kroger location when I used to live a bit down the road, even though it wasn't my usual Kroger of choice, since I also had a location that was actually much closer and more convenient to my house. Anyway... This Kroger location was always well lit and clean and I swear that it's MUCH bigger than a host of other Kroger locations across the counrty and definitely in the Metro Area, which subsequently means, that their offerings are a bit more expansive. It has a huge parking lot, but it's ALWAYS "On Tilt", as if they're giving away free food (Which they are NOT!!) As a general rule I loathe shopping, but since it's a "must" and I also prefer to do it myself, if I'm in the area and in need, I'll definitely step in.
Constantly have issues with grocery delivery. Items will be missing but we'll still be charged for them etc.
There were carts and wipes this time but the lines for check out resembled Black Friday lines. Barely any staff , self checkout screens and glass are filthy. I understand staff shortages and product availability but other stores have the same issue and aren't dirty like this and they can manage the lines of customers checking out.
This Kroger location is so messy and dirty, all the food in the produce section is usually going bad the store is very disorganized always busy and always out of stock
11PM is too early to close. You never have the products I need. Worst produce section of any grocery store in the area. Rude employees.
Clean and friendly. Has the items that I desire. Miss Gwen is so lovingly wonderful
Restaurantji Recommends
They are horrible can't clean nothing bathrooms are disgusting blood on sink in men's bathroom and dirty wet floor stinks in side most of the Time
Last night (6/28) around 8:30pm I went grocery shopping at the South Cobb Kroger as this was the only time I had available this week. I went to checkout around 10:00pm. I stood in line as there were a few people in front of me. By the time I got to the register the cashier working told me she was closed and go go to one of the self-checkouts. I was confused and upset as my cart was overflowing with groceries (I spent about $400). I asked to speak to a manager because I had entirely too many groceries to do self checkout. The young female "manager" repeated what the cashier told me. I explained that it was just too much and if someone could just ring me up I would bag. She went on to say they couldn't and that the self-checkout has different sizes to place my groceries. She had no sympathy for her me even after I told her I was pregnant and just needed help. This "managed" had the audacity to look at my belly! At this point I asked to speak to someone above her. I was extremely upset at this point because I shop here all the time. I'm practically at this store every single day because I'm always forgetting to purchase grocery items. She goes and talks to another manager (I'm guessing). After it looks like they're going back & fourth for a minute she comes back over and rudely says, "we'll do it as a courtesy." Then she points for me to move from register 15 to 14 while telling me she'll ring me up. As I go to move registers she tells me "no I'll ring you up on 15" and then walks off. As I'm unloading my groceries the previous cashier starts to ring me up. During this time the male manager (I'm guessing) walks over (I'm crying at this point - pregnancy hormones?) and says he's sorry. That it wasn't a big deal and not to be upset. He goes on to say they're understaffed and he's not sure why the cashier didn't place a cart in her lane so people would know it's closed. I kept trying to apologize to him because I felt really bad like I had done something wrong. He just keeps going on about how he doesn't even use self-checkout himself. There's never really sincere apology. Never one did he or the previous manager ring me up, but instead made the cashier do it. I am just in shock about what happened. I love Kroger! There's plenty of employees there who go above & beyond and that's why my husband & I keep coming back. However, I'm just so upset about last night! I've never been treated like that before. At this point, I'd make the farther drive to Publix.
Great store. Great location
Kroger's. Just venting. I do my best to stay away from Kroger's because it just doesn't feel clean. The last few times there has never been a cart available. The bin with wipes is all a mess with wipes laying all over the ground. When I go to Publix there is always a polite person offering me a clean, wiped down cart. I don't see how hard it is to do this
Friendly and clean and nice to shop here