Krystal

5140 S Cobb Dr, Smyrna
(404) 794-4411

Recent Reviews

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C McC

We waited 20 minutes at the speaker and they didn’t say anything. Also very rude. Never thought McDonalds would be an upgrade…

Atmosphere: 1

Food: 1

Service: 1

Eugene Goggins

I just left there 20 mins ago and the manager was sleep and didn’t want to take my order and served me cold food with hard buns. I made it to work and ate the fries taste the sandwiches and throw everything up. If you was to see a black guy with a black beard and gold chain don’t order nothing from him.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Krystals, French Fries

Mandy K

The employee really had the nerve to tell me that patty melts were a breakfast item. Lied straight to my face after I told her it was not. This place is a joke.

Alex Karp

I tried to order the hangover krystal for breakfast, "their new premier item shown on the center menu and promoted on posters all outside...served all day." They told me they didn't have any, I responded with, "it's a slider with egg and bacon." And instead of telling me I'd have to wait a few minutes for my order, they couldn't be bothered to make it at all and reaffirmed they didn't have any! ITS YOUR PRIMARY MENU ITEM! TO WHICH YOU MAKE ALL YOUR MONEY AND YOU DONT HAVE ANY!? So this location is perfectly fine with the manager lying straight to my face and having the employee lie straight to my face because you're too godamn lazy to cook an item you're promoting! Great business model!!! The manager at this location should be fired!

Atmosphere: 1

Food: 1

Service: 1

Elmo Rooks

Used the drive thru. I do not know what this resturant uses as tea but if that was tea they gave me that was awful. Other than that all was good. Food was fresh and hot even at late night time I went.

Food: 5

Service: 5

Samuel Rogers

I went by 5 minutes ago, 1005pm 12/18 and got a number 1 with cheese. The food was inedible like it had been dunked in toilet water first. They didn't give me a receipt. I paid with cc. How do I get my money back they won't answer phone.

Atmosphere: 1

Food: 1

Service: 1

David Ragland

You know what to expect

Atmosphere: 3

Food: 4

Service: 3

Leo Goodson

Bruh…..a picture worth a thousand words…. Don’t go eat here… they need to close immediately

Atmosphere: 1

Food: 1

Service: 2

Alexander Sparrow

No condiments the light was off in the front of the store

Atmosphere: 2

Food: 3

Service: 1

Amunago 0

Employees work hard, just understaffed by a huge amount. All Employees in the kitchen dining room has no service and is dirty.

Atmosphere: 1

Food: 4

Service: 2

David Mullins

I love Krystal burgers

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Krystal Burgers

Brandon Woodard

You will wait an hour for anything over $15 here. Plus the workers are very rude.

Atmosphere: 1

Service: 1

Daniel Rutherford

No one Manning the drive-thru, won't even look at you when you're at the window, incredibly rude. Corporate needs to intervene because this location is horrible.

Service: 1

Dmia Curb

It’s currently 11:10 pm and they said they’re closed and they usually close at 12….i get it but NO . Then when I was at the window and asked them “huh” because I was flabbergasted at the fact they said they were closed the guy on the register just ignored me . The customer service at their Krystal SUCKS . Last time I came a VERY old man was ordering his food & the people who rung him up dropped the meal at the window and literally cussed this man out and told him they wasn’t remaking it and the man was so old and sweet . I tried to call corporate and tell them what I witnessed but they ain’t answer either . I HATE this location

Atmosphere: 1

Food: 2

Service: 1

Shane Brady

Piss poor management

Atmosphere: 1

Food: 3

Service: 1

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