I don't dine in ever but usually order to go. Noticeably they ask to verify some people who pick up their online orders while not doing that for others. Today, I picked up my smoothie and while leaving noticed an employee apparently had been coming behind me and watched go in to my car. I found that unnerving because if your policy is to allow people to grab their food and go, you can't verify some while not doing that for others. I called to talk to the manager about what I experienced and he waved it off, was sarcastic and said " well did the employee get in your car with you?". Panera, train your employees and formulate policy that won't land you in court for profiling. Also, fire George at the Smyrna restaurant. He's not manager material.
KENNETH JIMNO
The best service ordering my food from Panera Bread. Actually everyone working there were Awesome. Got my Chicken Fortanga sandwich in record time and the most perfect crunch biting dowb
Atmosphere: 5
Food: 5
Service: 5
Alicia Ashby
Always quick with online pick-up orders and food is always great!Vegetarian options: Seems like half the menu is vegetarian! Obsessed with the Green Goddess caprese baguetteParking: Large parking lot
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Greek Salad
Travis Garrett
I wasn't impressed though not a big fan of Panera overall my wife is. My daughter ordered a pick two meal and we noticed after we left that she was charged for two separate full meal items, one of which she couldn't even eat because they were full items and it was too much for her.
Atmosphere: 3
Food: 3
Service: 3
Marquita J.
I went here to grab some breakfast and didn't have any issues. Upon arrival, I was able to walk in and order my food shortly after arrival. Once ordered, the cashier stated she would grab me my bagel and for me to wait there. After receiving my bagel, I went down the counter to pick up the BBQ chicken sandwich I ordered. I waited there a little bit time. Mainly the time it would take to make the sandwich. I received my food which was hot and tasty. I didn't eat inside but from what I saw it appeared to be a nice atmosphere. I wouldn't mind going back to work there one morning as I eat my breakfast. I will be back soon!
IT IS WELL
Love it
Atmosphere: 5
Food: 5
Service: 5
Scott -ish
Rude staff. Not interested in helping customers but rather texting on phone and ignoring people.A Panera is a Panera, but I’ll not be coming back here again.Oh and my order wasn’t correct and was missing items.Patron beware…
Atmosphere: 2
Food: 3
Service: 1
Joyce Byrd
This location is very busy. I dine in.
Atmosphere: 5
Food: 5
Service: 5
Mary B
I likely won’t be back to this location. I ordered online and received a text it was ready and to pick up from the rapid pickup counter. When I arrived, there was nothing on the rapid pickup shelves except for a small unmarked bag on the bottom. They could tell I was looking for my order but I still had to wait in line behind 3 people just to be able to ask about my order. They had it behind the counter and didn’t even apologize for their mistake. Now I’m late because of their small mess up and have to miss the entire second half of my day at work and am out $120 as a result, plus the $15.14 I spent on my meal.
Atmosphere: 3
Service: 1
Scott Kearney
This Panera is a wonderful bakery cafe and great place to stop in. There is a nice little outdoor seating area in the front and plenty of seating inside as well. The ordering area is spacious with plenty of room for crowds when the lunch rush hits. The staff here were super friendly, effortlessly assisting with my order when I had an issue. I would definitely come here again!Parking: Plenty of spots out front of the store.Kid-friendliness: Plenty of places to go with your kids, good sized isles for strollers to roll down.
Always a pleasure and the Manager & Staff are Great!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Broccoli Cheddar Soup, Broccoli and Cheese Soup
Timothy reganelectric
Needed a late dinner on a cold night and that chicken soup was awesome!
Atmosphere: 5
Food: 5
Service: 5
inferno d
Best soup, good coffee and bakery. Well located near the highway. Resumed rapid pickup shelves. Easier to pickup the coffee orders.Got some awesome salad and sandwiches. Loved those every time.
Atmosphere: 3
Food: 4
Service: 2
MBD
Tomato soup and bagels are a hit with my 17yr old son. I like the atmosphere, spacious and privacy for working.
I don't dine in ever but usually order to go. Noticeably they ask to verify some people who pick up their online orders while not doing that for others. Today, I picked up my smoothie and while leaving noticed an employee apparently had been coming behind me and watched go in to my car. I found that unnerving because if your policy is to allow people to grab their food and go, you can't verify some while not doing that for others. I called to talk to the manager about what I experienced and he waved it off, was sarcastic and said " well did the employee get in your car with you?". Panera, train your employees and formulate policy that won't land you in court for profiling. Also, fire George at the Smyrna restaurant. He's not manager material.
The best service ordering my food from Panera Bread. Actually everyone working there were Awesome. Got my Chicken Fortanga sandwich in record time and the most perfect crunch biting dowb
Atmosphere: 5
Food: 5
Service: 5
Always quick with online pick-up orders and food is always great!Vegetarian options: Seems like half the menu is vegetarian! Obsessed with the Green Goddess caprese baguetteParking: Large parking lot
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Greek Salad
I wasn't impressed though not a big fan of Panera overall my wife is. My daughter ordered a pick two meal and we noticed after we left that she was charged for two separate full meal items, one of which she couldn't even eat because they were full items and it was too much for her.
Atmosphere: 3
Food: 3
Service: 3
I went here to grab some breakfast and didn't have any issues. Upon arrival, I was able to walk in and order my food shortly after arrival. Once ordered, the cashier stated she would grab me my bagel and for me to wait there. After receiving my bagel, I went down the counter to pick up the BBQ chicken sandwich I ordered. I waited there a little bit time. Mainly the time it would take to make the sandwich. I received my food which was hot and tasty. I didn't eat inside but from what I saw it appeared to be a nice atmosphere. I wouldn't mind going back to work there one morning as I eat my breakfast. I will be back soon!
Love it
Atmosphere: 5
Food: 5
Service: 5
Rude staff. Not interested in helping customers but rather texting on phone and ignoring people.A Panera is a Panera, but I’ll not be coming back here again.Oh and my order wasn’t correct and was missing items.Patron beware…
Atmosphere: 2
Food: 3
Service: 1
This location is very busy. I dine in.
Atmosphere: 5
Food: 5
Service: 5
I likely won’t be back to this location. I ordered online and received a text it was ready and to pick up from the rapid pickup counter. When I arrived, there was nothing on the rapid pickup shelves except for a small unmarked bag on the bottom. They could tell I was looking for my order but I still had to wait in line behind 3 people just to be able to ask about my order. They had it behind the counter and didn’t even apologize for their mistake. Now I’m late because of their small mess up and have to miss the entire second half of my day at work and am out $120 as a result, plus the $15.14 I spent on my meal.
Atmosphere: 3
Service: 1
This Panera is a wonderful bakery cafe and great place to stop in. There is a nice little outdoor seating area in the front and plenty of seating inside as well. The ordering area is spacious with plenty of room for crowds when the lunch rush hits. The staff here were super friendly, effortlessly assisting with my order when I had an issue. I would definitely come here again!Parking: Plenty of spots out front of the store.Kid-friendliness: Plenty of places to go with your kids, good sized isles for strollers to roll down.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The food is good and great service.
Atmosphere: 4
Food: 5
Service: 5
Always a pleasure and the Manager & Staff are Great!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Broccoli Cheddar Soup, Broccoli and Cheese Soup
Needed a late dinner on a cold night and that chicken soup was awesome!
Atmosphere: 5
Food: 5
Service: 5
Best soup, good coffee and bakery. Well located near the highway. Resumed rapid pickup shelves. Easier to pickup the coffee orders.Got some awesome salad and sandwiches. Loved those every time.
Atmosphere: 3
Food: 4
Service: 2
Tomato soup and bagels are a hit with my 17yr old son. I like the atmosphere, spacious and privacy for working.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Creamy Tomato Soup