Forgot the extra sauce I paid a dollar extra for. This isn't the first time it's happened. The only box that was sealed was supposed to have 2 Marinara sauces in it. Do
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Pepperoni Pizza
The Ethiopian Lady
This papa johns has a 3.2 rating for a reason. The only associates that performed excellent service and professionalism are the two guys that were making pizza. I'm sure the manager can roll the cameras back. There was a woman that has long braids and kept scratching her hair and on her phone and another lady who was on her phone constantly as well with people waiting in there on a Saturday evening. So would I go to this papa johns again. No unless something changes for the better. My food was not well done by the He time I got there they put it back in the oven and it came burnt.
Atmosphere: 1
Food: 4
Service: 2
L & D LLC
There was a young guy with glasses with a low-cut light skin guy who was trying to help me. My card was charged, and my order was ready, but he did not give me my order. He kept slipping and sliding around the floor goofing around. Very unhelpful left without my order and they charge my card
Atmosphere: 1
Food: 1
Service: 1
BigDropOfc
Too much crust on the pizza and they've done this several times They're actually ripping people off I'm just gonna go to the other location from now on
Atmosphere: 1
Food: 1
Service: 1
Robert B
Food was decent but my delivery was made through doordash. Never was I told that a third party company that I do not trust would be delivering my order nowhere was I made aware that they were brokering out their deliveries. Definitely won't be ordering from here again.
Atmosphere: 1
Food: 3
Service: 1
Will Robinson
Moving super slow for no reason. The app shows my pizza ready but had to wait another 10 minutes while the pizza maker was vaping near the pizzas. Told my name 3x and my hot pizza was just sitting there waiting for another 4 minutes. Come on yall. Have some urgency.
Atmosphere: 1
Food: 4
Service: 1
La’Ryan Nance
Y’all need to take that pasta bowl off y’all menu . How the hell would y’all have pasta bowls that doesn’t come with noodles. This was horrible and overly greasy as well. This isn’t pasta y’all serving people a plate fully of grease with sauce, toppings , and a cheese .
Atmosphere: 1
Food: 1
Service: 1
Layla Mabrey
They mess up our order almost 50% of the time and this time, when they sent us wings instead of the breadsticks I ordered, the “manager” sounded high and couldn’t understand what I was saying. He then refused to send our breadsticks to us and then abruptly hung up on me
Punch Made
It getting a one star because I got more crust then cheese and sauce. If I wanted more crust than the sauce and cheese I would’ve asked. Like papa John get your people straight because I order pepperoni pizza not crust pizza stuffed.
Be warned. If you order on the Papa John’s app, it’s Door Dash that delivers. If Door Dash messes up your order, Papa John’s won’t make it right and won’t give you contact information for Door Dash. They will lie to your face about getting a free pizza next time.
If you need to get delivery, use a delivery app directly so that you have half a chance of someone making it right if there’s a problem.
Atmosphere: 1
Food: 1
Service: 1
Samiyah Cain
Great customer service
Atmosphere: 5
Food: 5
Service: 5
Janine Johnson
HORRIBLE!!! We ordered Delivery….the driver left our food on the front porch without knocking or ringing the door bell. He forgot part of our order and said he would bring it back, but didn’t. When we called the restaurant a girl claimed she was the manager and said it’s not their fault because they use Doordash. She refused to adjust the amount to compensate for the order shortage and inconvenience… then hung up. I called back 9:33, a gentleman said the girl name was Nicole and claimed he was the manager….he was very rude as well and also hung up the phone. They both did not care about fixing the order or for our inconvenience.
Service: 1
K. Kishaun Thomas
Horrible service. When I walked in a female told a male that I was there to place an order. He responded "well she gon have to wait." Ok got it. I waited. Then he came and I said hello. He blankly looked at me. It's loud in there so I gave it the benefit of doubt and asked how he was doing today. He said what's the name for your order. I said how are you doing today he said what's the name for your order. I put the menu down and said I no longer wanted to place an order and he said he didn't care. Worst service I ever received. I was going to order several pizzas for 12 teenage boys and a few adults. Definitely missed out on my hard earned money. As I sit here and type this I amWatching through the window. His demeanor seems very pleasant with a male customer. Does this employee have a distain for women? I ended up leaving and ordering from Wingstop next door. Friday April 26, 2024 approximately 10:45pm.
Cadelus Ben
I’ve been a loyal customer here for a while, but my last experience was disappointing. The way they handled my food was not up to the usual standard. You should consider providing better training for your staff.
Forgot the extra sauce I paid a dollar extra for. This isn't the first time it's happened. The only box that was sealed was supposed to have 2 Marinara sauces in it. Do
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Pepperoni Pizza
This papa johns has a 3.2 rating for a reason. The only associates that performed excellent service and professionalism are the two guys that were making pizza. I'm sure the manager can roll the cameras back. There was a woman that has long braids and kept scratching her hair and on her phone and another lady who was on her phone constantly as well with people waiting in there on a Saturday evening. So would I go to this papa johns again. No unless something changes for the better. My food was not well done by the
He time I got there they put it back in the oven and it came burnt.
Atmosphere: 1
Food: 4
Service: 2
There was a young guy with glasses with a low-cut light skin guy who was trying to help me. My card was charged, and my order was ready, but he did not give me my order. He kept slipping and sliding around the floor goofing around. Very unhelpful left without my order and they charge my card
Atmosphere: 1
Food: 1
Service: 1
Too much crust on the pizza and they've done this several times They're actually ripping people off I'm just gonna go to the other location from now on
Atmosphere: 1
Food: 1
Service: 1
Food was decent but my delivery was made through doordash. Never was I told that a third party company that I do not trust would be delivering my order nowhere was I made aware that they were brokering out their deliveries. Definitely won't be ordering from here again.
Atmosphere: 1
Food: 3
Service: 1
Moving super slow for no reason. The app shows my pizza ready but had to wait another 10 minutes while the pizza maker was vaping near the pizzas. Told my name 3x and my hot pizza was just sitting there waiting for another 4 minutes. Come on yall. Have some urgency.
Atmosphere: 1
Food: 4
Service: 1
Y’all need to take that pasta bowl off y’all menu . How the hell would y’all have pasta bowls that doesn’t come with noodles. This was horrible and overly greasy as well. This isn’t pasta y’all serving people a plate fully of grease with sauce, toppings , and a cheese .
Atmosphere: 1
Food: 1
Service: 1
They mess up our order almost 50% of the time and this time, when they sent us wings instead of the breadsticks I ordered, the “manager” sounded high and couldn’t understand what I was saying. He then refused to send our breadsticks to us and then abruptly hung up on me
It getting a one star because I got more crust then cheese and sauce. If I wanted more crust than the sauce and cheese I would’ve asked. Like papa John get your people straight because I order pepperoni pizza not crust pizza stuffed.
Atmosphere: 3
Food: 1
Service: 3
Really good like always
Restaurantji Recommends
Be warned. If you order on the Papa John’s app, it’s Door Dash that delivers. If Door Dash messes up your order, Papa John’s won’t make it right and won’t give you contact information for Door Dash. They will lie to your face about getting a free pizza next time.
If you need to get delivery, use a delivery app directly so that you have half a chance of someone making it right if there’s a problem.
Atmosphere: 1
Food: 1
Service: 1
Great customer service
Atmosphere: 5
Food: 5
Service: 5
HORRIBLE!!! We ordered Delivery….the driver left our food on the front porch without knocking or ringing the door bell. He forgot part of our order and said he would bring it back, but didn’t. When we called the restaurant a girl claimed she was the manager and said it’s not their fault because they use Doordash. She refused to adjust the amount to compensate for the order shortage and inconvenience… then hung up. I called back 9:33, a gentleman said the girl name was Nicole and claimed he was the manager….he was very rude as well and also hung up the phone. They both did not care about fixing the order or for our inconvenience.
Service: 1
Horrible service. When I walked in a female told a male that I was there to place an order. He responded "well she gon have to wait." Ok got it. I waited. Then he came and I said hello. He blankly looked at me. It's loud in there so I gave it the benefit of doubt and asked how he was doing today. He said what's the name for your order. I said how are you doing today he said what's the name for your order. I put the menu down and said I no longer wanted to place an order and he said he didn't care. Worst service I ever received. I was going to order several pizzas for 12 teenage boys and a few adults. Definitely missed out on my hard earned money. As I sit here and type this I amWatching through the window. His demeanor seems very pleasant with a male customer. Does this employee have a distain for women? I ended up leaving and ordering from Wingstop next door. Friday April 26, 2024 approximately 10:45pm.
I’ve been a loyal customer here for a while, but my last experience was disappointing. The way they handled my food was not up to the usual standard. You should consider providing better training for your staff.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pizza
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