1 dude working super un helpful pizza wasn't ready in time for pickup causing a delay in my whole day. No longer will I eat anymore papa johns.
Atmosphere: 1
Service: 1
Rasheeda Robinson
whoever is the manager at night is very rude and needs to be fired and her employees I'm gonna make sure I called corporate
Atmosphere: 1
Service: 1
Tenneil Tobin
The wings and cheese sticks were great, the large pizza I ordered wasn’t so great. Pizza was dry.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Chicken Wings
Alyssa Kennedy
I recently had the pleasure of visiting the Papa John’s off Concord, for a last minute pizza order for my child’s holiday party - I must say, my experience was quite impressive!
First off, placing my order over the phone was a breeze. The staff was friendly and efficient, making the entire process seamless. It’s always nice to interact with employees who genuinely seem to care about providing good service.
When I arrived at the location, Evan and Taylor greeted me with smiles. They greeted everyone which created a welcoming atmosphere. The were super nice and attentive, which immediately made me feel at ease. What truly stood out was that my food was ready and hot upon my arrival. It’s clear they prioritize getting orders out in a timely manner without compromising on quality and special request.
I typically don’t frequent Papa John’s, but this visit has certainly made me rethink my options. The combination of excellent customer service and quality food has left a positive impression. I’ll definitely be considering Papa John’s as a go-to choice in the future. Highly recommend this location for anyone in the area! Also, thanks for being open at 10am!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Extra Large New York Style Pizza
J W
THE ABSOLUTE WORST OF WORST PAPA JOHNS!!!!! MY FOOT GOT RAN OVER BC I DIDNT GIVE A TIP ON THE APP, I had CASH. also have videos of the driver pulling off on me!!! Ive went through this for 3 times!! EVERYTIME AT THIS PAPA JOHNS.
Atmosphere: 1
Service: 1
Mishra Ananth
Please check care fully when you take the pizza from here they gave me wrong pizza and unable to deliver me back
Atmosphere: 1
Food: 4
Service: 1
Manddyyz J
Janae DuBois was absolutely amazing and helped to solve my issue with ease! Thank you again for the wonderful customer service.
Lieu Fatale
I called in to check on my order and was told it was already picked up. After I called back twice, I was told that it doesn't have anything to do with them and I need to place another order. I am extremely frustrated and disappointed in the manner my concern was handled. When I asked how someone can just grab an order without confirmation, I was told to double check I ordered through the correct location after I had confirmed I did. Unfortunately, Papa John's has lost a customer of over 10 years.
Ben Lawrence
I receive a burnt pizza from this location lastnight & was told by the night manager Navi that I could receive a refund for my balance back in full if I came in the store if I paid cash. I get to the store and was told I couldn’t get a refund but a credit or another pizza. The fact that drive a couple miles to this papa John’s on E and was told I couldn’t revive my refund.
They always seem to skimp out on the garlic sauce for my garlic knots - especially the marinara sauce. That's just a joke.
Atmosphere: 2
Food: 2
Service: 2
Knowledge ChangeTheWorld
Navarra and team provided an experience unseen in the food industry. I had a crust preference and she gladly compromised with me and offered a remake. No fuss, and with a very understanding demeanor. I will continue to enjoy the wonderful service at the Spring Rd. Location. The pizza reminded me of the “Good - ol - Days!!!”
Atmosphere: 5
Recommended dishes: Create Your Own Pizza
Salmendarez
10 minutes ago I received this order from Papa Jones for some Rony Papa Bites and the box came open. I asked Delivery and they said that's how they were delivered to Papa John's. Why? I'm not going to eat it, I'm going to throw away that box Because it came open but this happens to me. These Uber orders I have always make terrible deliveries. I will stop using them, they are terrible.
Atmosphere: 1
Food: 1
Service: 1
Patricia Almendarez
10 minutes ago I received this order from Papa Jones for some Rony Papa Bites and the box came open. I asked Delivery and they said that's how they were delivered to Papa John's. Why? I'm not going to eat it, I'm going to throw away that box Because it came open but this happens to me. These Uber orders I have always make terrible deliveries. I will stop using them, they are terrible.
Atmosphere: 1
Food: 1
Service: 1
Neal Hauser
Low rating because one of my wings was basically a bone with a small grape size piece of meat. It was mostly just an exposed bone. They should have caught that. See pic.
1 dude working super un helpful pizza wasn't ready in time for pickup causing a delay in my whole day. No longer will I eat anymore papa johns.
Atmosphere: 1
Service: 1
whoever is the manager at night is very rude and needs to be fired and her employees I'm gonna make sure I called corporate
Atmosphere: 1
Service: 1
The wings and cheese sticks were great, the large pizza I ordered wasn’t so great. Pizza was dry.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Chicken Wings
I recently had the pleasure of visiting the Papa John’s off Concord, for a last minute pizza order for my child’s holiday party - I must say, my experience was quite impressive!
First off, placing my order over the phone was a breeze. The staff was friendly and efficient, making the entire process seamless. It’s always nice to interact with employees who genuinely seem to care about providing good service.
When I arrived at the location, Evan and Taylor greeted me with smiles. They greeted everyone which created a welcoming atmosphere. The were super nice and attentive, which immediately made me feel at ease. What truly stood out was that my food was ready and hot upon my arrival. It’s clear they prioritize getting orders out in a timely manner without compromising on quality and special request.
I typically don’t frequent Papa John’s, but this visit has certainly made me rethink my options. The combination of excellent customer service and quality food has left a positive impression. I’ll definitely be considering Papa John’s as a go-to choice in the future. Highly recommend this location for anyone in the area! Also, thanks for being open at 10am!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Extra Large New York Style Pizza
THE ABSOLUTE WORST OF WORST PAPA JOHNS!!!!! MY FOOT GOT RAN OVER BC I DIDNT GIVE A TIP ON THE APP, I had CASH. also have videos of the driver pulling off on me!!! Ive went through this for 3 times!! EVERYTIME AT THIS PAPA JOHNS.
Atmosphere: 1
Service: 1
Please check care fully when you take the pizza from here they gave me wrong pizza and unable to deliver me back
Atmosphere: 1
Food: 4
Service: 1
Janae DuBois was absolutely amazing and helped to solve my issue with ease! Thank you again for the wonderful customer service.
I called in to check on my order and was told it was already picked up. After I called back twice, I was told that it doesn't have anything to do with them and I need to place another order. I am extremely frustrated and disappointed in the manner my concern was handled. When I asked how someone can just grab an order without confirmation, I was told to double check I ordered through the correct location after I had confirmed I did. Unfortunately, Papa John's has lost a customer of over 10 years.
I receive a burnt pizza from this location lastnight & was told by the night manager Navi that I could receive a refund for my balance back in full if I came in the store if I paid cash. I get to the store and was told I couldn’t get a refund but a credit or another pizza. The fact that drive a couple miles to this papa John’s on E and was told I couldn’t revive my refund.
Atmosphere: 1
Food: 1
Service: 1
I crave these tacos!
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
They always seem to skimp out on the garlic sauce for my garlic knots - especially the marinara sauce. That's just a joke.
Atmosphere: 2
Food: 2
Service: 2
Navarra and team provided an experience unseen in the food industry. I had a crust preference and she gladly compromised with me and offered a remake. No fuss, and with a very understanding demeanor. I will continue to enjoy the wonderful service at the Spring Rd. Location. The pizza reminded me of the “Good - ol - Days!!!”
Atmosphere: 5
Recommended dishes: Create Your Own Pizza
10 minutes ago I received this order from Papa Jones for some Rony Papa Bites and the box came open. I asked Delivery and they said that's how they were delivered to Papa John's. Why? I'm not going to eat it, I'm going to throw away that box Because it came open but this happens to me. These Uber orders I have always make terrible deliveries. I will stop using them, they are terrible.
Atmosphere: 1
Food: 1
Service: 1
10 minutes ago I received this order from Papa Jones for some Rony Papa Bites and the box came open. I asked Delivery and they said that's how they were delivered to Papa John's. Why? I'm not going to eat it, I'm going to throw away that box Because it came open but this happens to me. These Uber orders I have always make terrible deliveries. I will stop using them, they are terrible.
Atmosphere: 1
Food: 1
Service: 1
Low rating because one of my wings was basically a bone with a small grape size piece of meat. It was mostly just an exposed bone. They should have caught that. See pic.
Atmosphere: 5
Food: 3
Service: 4
Loading...