Pizza Hut
4480 S Cobb Dr SE Ste Q, Smyrna
(770) 434-2345
Recent Reviews
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This place was great, then the food slowly started to fade from it's glory. There's a 50/50 it'll be fully cooked. AND there's also an employee there that charges more than what you leave signed for a tip. Be very very careful with this place, I'm would not recommend. They take your money
Atmosphere: 3
Food: 1
Service: 1
This was the worst Pizza Hut pizza I’ve ever had. I ordered three large one-topping pizzas. I ordered hand-tossed and got something that was between thin and hand-tossed. The dough seemed old and unappetizing. It tasted like cardboard. The kids ate it anyway because they are kids, but this was just plain horrible.
Food: 1
Service: 3
MISHELLE attitude was very disgusting and unprofessional. Why apply for the job if you’re not there to work ? Doesn’t make sense . Do better Michelle , you chose to work there . Better customer service at this location is needed
Pizza was very very undercooked couldn't even pick it up without the toppings falling off bottom was nothing but dough
Atmosphere: 5
Food: 1
Service: 5
Order from them both in person and on the app. All around service, 5/5 stars. The cashier Mishelle was very kind and made sure I was update on the ETA of my pizza. The pizza was hot and fresh (tested by a very picky eater who is a big pizza snob) and was made perfectly. The restaurant is very clean but cozy. The only thing I didn’t like was that there were no specials like a lunch special or promotions.
The app is another story but the store’s customer service has always been courteous and friendly when I had questions about the pizza or delivery. Unfortunately, it is delivered by DoorDash thru the app. If you want them to deliver it themselves you’ll have to call the store.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza, Pepperoni Pizza
Great people! Good food and excellent service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Triple Chocolate Brownie, Wings, Cheese Pizza, Pepperoni Pizza
Waited over 40 minutes for a SMALL pizza and wings????
This is the way my pizza showed up and no cream cheese topping:
Atmosphere: 1
Food: 1
Service: 1
Every time i order my pizzas are dry . The cooks at this location are horrible
I ordered a pepperoni pizza from Pizza Hut. I was given a pizza that looked like It was the last one. It was burnt and had damn near no cheese or sauce on It. I was pissed because they used door dash to delivery so when i called to complain of course door dash wanted nothing to do with It. Called Pizza Hut just to either get a replacement pizza or my money back and no one would answer. I am furious because this is the second time in a row this has happened. Never again!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Pardon my google review count my name is not Amad, this is my husbands account. My name is Tae, and I would like to talk a little bit about the terrible experience I received at this location.I had an awful experience with Pizza Hut recently. To start, I ordered a Pepperoni Lover's pizza, but what I received was a plain cheese pizza. I immediately called to address the issue, and that's when things went from bad to worse. I won’t explain in detail on google reviews my disdain as I already wrote my letter to corporate. But miss general manager Sarah, if you’re reading this. Do better. Use this as a learning lesson because you aren’t an above anything or anyone. There is always someone who ranks higher than you if you are not the ceo of a business. As a social media influencer it’s my job to expose my daily life and experiences, lucky for you, I chose to spare you. Especially after learning about the day you had, because that’s what someone with compassion and humility does. Learn from this.
Atmosphere: 1
Food: 1
Service: 1
My family of 7 went into Pizza Hut not sure of what we wanted.We wanted to stay under $50 and a young lady named Alicia helped us, she was extremely helpful and patient with us. Alicia was knowledgeable about the menu and she gave great recommendations. She had a great attitude, she greeted us with a big smile, and kindness the moment we walked in the door, she is the kind of employee that every employer dreams of. Our service was 5 star and food was 5 star and she kept us under our budget, we had pizza left over after feeding all 7 of us. Alicia needs a raise and her own store!
Recommended dishes: Wings, Breadsticks, Pepperoni Pizza
worst customer service. had an offer to order my pizza online full price for the first 1 the second one would be $1 I could never get the deal to come through on my online order came into the store the manager refused to do anything said there's nothing she could do at all . Then I decided to just order 2 of the deals the manager told me she could not do that that I would have to go on the app she offered no resolutions or solutions horrible management horrible staff horrible place to eat I stopped going years ago because of the experience I thought I would give it another try but I see nothing has changed other than the face behind the counter offering once again horrible customer service
Service: 1
Very disappointed - I specifically requested light cheese on my pizza yet they completely ignored this and put regular amount of cheese. I don't plan to go back to this Pizza hut
This is a great pizza hut location.
Atmosphere: 5
Food: 5
Service: 5
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