Wendy's
4932 S Cobb Dr SE, Smyrna
(678) 496-3897
Recent Reviews
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ZERO STARS: HEALTH RISK
The cheeseburger RUINED my partners stomach.
The drive through person was RUDE
Service was slow
We had to ask for straws
No napkins
No receipt
Food is usually cold and dont good customer service especially at first window.
Atmosphere: 4
Food: 2
Service: 1
At 12:30 pm today “Chili Not Ready Yet”!
Well, back to work with no lunch because there is no time to drive & wait in another line! I will never go back to this after ready the other reviews! Why ask if I dined in or take out?
Rude workers and long wait times
Atmosphere: 1
Food: 1
Service: 1
Good service
Atmosphere: 5
Food: 5
Service: 5
Food was AMAZING definitely recommend.
Atmosphere: 5
Food: 5
Service: 4
Manager went out of the way make sure the experience was good.
Atmosphere: 5
Food: 5
Service: 5
This has got to be the worst wendy’s on the planet have consistently had long wait times, having my food giving out to different cars and just overall slow service. No one at this location has any sense of urgency. Would steer clear 0 stars
Atmosphere: 1
Food: 1
Service: 1
1.00 breakfast sandwich is very good
Atmosphere: 5
Food: 5
Service: 5
We first went through the drive thru but nobody said anything and we sat there for 5 minutes and then decided to go inside and still was no help even after asking to speak with the manager and the manager was at the drive thru and said she didn't hear the beep and didn't know we were at the speaker for that long and when we went inside it didn't make it no better so we ended up leaving and not getting anything. We still didn't even talk to a manager she didn't even apologize or the other manger didn't even say anything to us either.
Atmosphere: 2
Service: 1
Restaurantji Recommends
Two times in a month I pull in drive through middle of that day and wait for almost 5 min and no one comes on intercom to take order. Also always have printed sign posted on speaker that they are out of ingredients. I don’t know if anyone actually works at this location.
Atmosphere: 1
Food: 3
Service: 1
The lady in the window told a guy inside that she was waiting on some fries for my order and he looked at me and said “she don’t need them”. Very rude and disrespectful
Service: 1
I wasn't blown away by anything at this location, but I also wasn't disappointed by anything. I would say I had an average visit, good was tasty, and I would come back here for another meal.
Atmosphere: 4
Food: 4
Service: 4
The most unprofessional Wendy's I've ever been to. I don't know if it's just the late night crew that's like this, or even the daytime employees. They always come up with excuses, and say the frosty machine is not working and various other unacceptable excuses.
I'm sure this doesn't reflect on all the staff members, but I swear some employees there are literally there just to get a paycheck.
They don't care at all about the customers
The order was incorrect and they knew it. They gave me sweet tea when I ordered unsweetened-- big difference in Atlanta! I took a sip and asked for a replacement, which they did provide after telling me they were out of unsweetened tea at 6 pm! Unacceptable.
Atmosphere: 3
Food: 4
Service: 2
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