Wendy's
4932 S Cobb Dr SE, Smyrna
(678) 496-3897
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
They were so nice! My food was fresh also!!!!
Atmosphere: 5
Food: 5
Service: 5
Rude drive through staff. I know you’re busy, but come on, be a grown-up
I walked in and not one of the employees who where looking at me said anything to me as I stood in front of the cash register. No kiosks to order myself. Maybe say hello, or we'll be right with you.
Atmosphere: 1
Service: 1
AM Chris is very rude and not helpful at all. He is at the front counter and when i asked for assistance he looked me up and down and said baby i’m not working with a very stank, condescending attitude as he is at the register with his wendy’s uniform on……………. they were swamped in drive thru and in the lobby and his lazy self was not even helping his staff. do not recommend and he should not be a assistant manager at all..
Atmosphere: 1
Food: 1
Service: 1
I have always had an excellent experience at this location, order has always been hot and fresh!
Atmosphere: 5
Food: 5
Service: 5
I wanted something sweet and thought I would try the cinnamon pull apart. I paid for it and was optimistic because it smelled divine and the container was hot only to get home and it was if they covered old bread with icing. The bread was so hard like day old biscuits just hot, hard and sweet. Never again.
Food: 1
Service: 3
Crappie wendiest I've been too. Burger was still raw
Atmosphere: 1
Food: 1
Service: 4
Great fast and complete service 💯
Food: 5
i sat in the drive thru for about 15min with no one in the store and then got a very bad response when I ask where they open I'm never going back again
Atmosphere: 1
Service: 1
I stopped at this Wendy's location just earlier today. As I was proceeding to ask my daughter what drink she wanted the drive thru person with an aggressive tone. Which sauces I wanted? I just starred at the intercom that person is taking that type of tone while a paid customer is trying to place their order. I pulled out of line my mindset was to park and go in and this lady is she having a bad day. People tend to forget the customer service etiquette when working. Management need to have training classes for their staff as a reminder how to speak to customers. If im not rude to you me being a paid customer shouldn't have to have the type of experience pulling up to place a order. So my review there wasn't one. I took my money elsewhere where I received a nice greeting. Whoever was the lady working today around 11am this morning. I will pray for you
Restaurantji Recommends
terrible staff, nasty attitudes
Atmosphere: 1
Food: 1
Service: 1
I was Ignored when inside the establishment when entering while it was slow there was a employee smoking weed outside the door with clientele. I wouldn't come by here if I could help it.
Stopped again after almost a year and still as bad, I've never seen so many people bust standing around while there is a line out to the road and our the door
Atmosphere: 1
Food: 2
Service: 1
ZERO STARS: HEALTH RISK
The cheeseburger RUINED my partners stomach.
The drive through person was RUDE
Service was slow
We had to ask for straws
No napkins
No receipt
Food is usually cold and dont good customer service especially at first window.
Atmosphere: 4
Food: 2
Service: 1
At 12:30 pm today “Chili Not Ready Yet”!
Well, back to work with no lunch because there is no time to drive & wait in another line! I will never go back to this after ready the other reviews! Why ask if I dined in or take out?
Atmosphere: 1
Food: 1
Service: 1
Loading...