I went to get a quesadilla. I ordered a quesadilla and the guy made me a burrito. When I told him I ordered a quesadilla in front of the manager he tried to undone the burrito. The manager didn't care so I just took burrito so I can leave and he tried to charge me for a quesadilla. Yep that was it for me time to go to Moe'
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Quesadillas
Nashar Smith
I love coming to this Willy's Tracy is absolutely amazing and give great customer service.. I recommend her
Atmosphere: 5
Food: 5
Service: 5
Melisha Anum
I had a really horrible experience placing my order at this location. I asked for three bowls and simply made a mistake on one and the young man had a tantrum. He told me to make up mind. I told him he was rude and he took off to the back of the store. I automatically assumed that my life might be in danger and told the manager who replied that It was not that serious. I was taken aback because I’ve never experienced this before. The Manager did not come to my defense or address the situation. I told her that I did not want those bowls and start a new order. She told me to wait for her to prepare more adobe chicken. While waiting, I asked for the General Manager’s name (Eddie) and requested his direct phone number. She removed a receipt out the garbage, placed it on the POS system and it slid on the floor. I asked her to give me the number again she told me to if I wanted it to pick it up off the floor. I was reluctant to do that and she asked me if I was too good to pick it up, and I said yes. I walked back over to place my order and she denied me service. I’ve been to Five Star Restaurants and if an order was incorrect, it was corrected without any issues. I drove to the Cumberland location and was provided with outstanding customer service and invited to come back. I’m not sure how Eddie’s staff is vetted but he could do a better job hiring better staff.
Atmosphere: 1
Service: 1
Mi Ohmy
Great employees but they was wrong this is NOT better than chipotle the chips good tho but the food doesn’t taste better at all I could tell first bite ?
Atmosphere: 4
Food: 2
Service: 5
Rayanna Jenkins
It was undeniably
Atmosphere: 5
Food: 5
Service: 5
Jeremiah Barron
Eddie and his team have it together. I go 3x a week and we always chat about life Nd work.. The place is clean and very welcoming. Keep it up.
Atmosphere: 5
Food: 5
Service: 5
Mason Herrmann
Great staff, Great Service, Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito
Daniela Burgard
I have been to this location in the past and had underwhelming experience. Today, I figured I would give it another go since I had not been there in more than a year. The staff was so off putting and unfriendly. The chicken on my nachos tasted old. The burrito we ordered was cold because the guy put the tortilla in the steamer press and then let it sit there after so he could put some stuff (not related at all to our order) on the grill and cook it. Mind you, we were the only people there. I usually go to the Kennesaw location where the staff is always welcoming, the service is great and food is fresh. So if you are in Marietta and want Willy's, skip the Smyrna location and just head to the Kennesaw one.
Great food, I like the option to choose just what I want on my burrito, and I like to see what goes in my food,
Atmosphere: 5
Food: 5
Service: 5
Gris G.
I love coming to this location. The a.m. and p.m. crew are fantastic! Shout out to the crew: Santel, Shawn, Perla, Julia, Mrs. Silvia, Keaton, D’Juan… The atmosphere is always so friendly and the food delicious and well presented and prepared.Vegetarian options: There are a lot of options for vegetarians but most enjoyable is the friendly crew.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Nachos, Adobe Chicken, Steak
Jeanine Larsen
The service so polite and the food juast right! awesome!!! The chips are non oily and not salty. just right very fresh!! I loved it! go here so worth it.
Atmosphere: 3
Food: 5
Service: 4
Anshanequal Knight
The rice was not cooked at all made my whole food
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Baja Burrito
Luke Eddings
they were very niceKid-friendliness: they were very nice to us
Best service around, with amazingly fresh food. And pleasant customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Willy's Frito Burrito, Build Your Own Nachos, Cheese Dip, Adobe Chicken, Habanero Salsa, Taco Salad, Tacos, Burrito, Quesadillas, Baja Burrito
The food is always fresh and delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak, Burrito, Baja Burrito
I went to get a quesadilla. I ordered a quesadilla and the guy made me a burrito. When I told him I ordered a quesadilla in front of the manager he tried to undone the burrito. The manager didn't care so I just took burrito so I can leave and he tried to charge me for a quesadilla. Yep that was it for me time to go to Moe'
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Quesadillas
I love coming to this Willy's Tracy is absolutely amazing and give great customer service.. I recommend her
Atmosphere: 5
Food: 5
Service: 5
I had a really horrible experience placing my order at this location. I asked for three bowls and simply made a mistake on one and the young man had a tantrum. He told me to make up mind. I told him he was rude and he took off to the back of the store. I automatically assumed that my life might be in danger and told the manager who replied that It was not that serious. I was taken aback because I’ve never experienced this before. The Manager did not come to my defense or address the situation. I told her that I did not want those bowls and start a new order. She told me to wait for her to prepare more adobe chicken. While waiting, I asked for the General Manager’s name (Eddie) and requested his direct phone number. She removed a receipt out the garbage, placed it on the POS system and it slid on the floor. I asked her to give me the number again she told me to if I wanted it to pick it up off the floor. I was reluctant to do that and she asked me if I was too good to pick it up, and I said yes. I walked back over to place my order and she denied me service. I’ve been to Five Star Restaurants and if an order was incorrect, it was corrected without any issues. I drove to the Cumberland location and was provided with outstanding customer service and invited to come back. I’m not sure how Eddie’s staff is vetted but he could do a better job hiring better staff.
Atmosphere: 1
Service: 1
Great employees but they was wrong this is NOT better than chipotle the chips good tho but the food doesn’t taste better at all I could tell first bite ?
Atmosphere: 4
Food: 2
Service: 5
It was undeniably
Atmosphere: 5
Food: 5
Service: 5
Eddie and his team have it together. I go 3x a week and we always chat about life Nd work.. The place is clean and very welcoming. Keep it up.
Atmosphere: 5
Food: 5
Service: 5
Great staff, Great Service, Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito
I have been to this location in the past and had underwhelming experience. Today, I figured I would give it another go since I had not been there in more than a year. The staff was so off putting and unfriendly. The chicken on my nachos tasted old. The burrito we ordered was cold because the guy put the tortilla in the steamer press and then let it sit there after so he could put some stuff (not related at all to our order) on the grill and cook it. Mind you, we were the only people there. I usually go to the Kennesaw location where the staff is always welcoming, the service is great and food is fresh. So if you are in Marietta and want Willy's, skip the Smyrna location and just head to the Kennesaw one.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Great food, I like the option to choose just what I want on my burrito, and I like to see what goes in my food,
Atmosphere: 5
Food: 5
Service: 5
I love coming to this location. The a.m. and p.m. crew are fantastic! Shout out to the crew: Santel, Shawn, Perla, Julia, Mrs. Silvia, Keaton, D’Juan… The atmosphere is always so friendly and the food delicious and well presented and prepared.Vegetarian options: There are a lot of options for vegetarians but most enjoyable is the friendly crew.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Nachos, Adobe Chicken, Steak
The service so polite and the food juast right! awesome!!! The chips are non oily and not salty. just right very fresh!! I loved it! go here so worth it.
Atmosphere: 3
Food: 5
Service: 4
The rice was not cooked at all made my whole food
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Baja Burrito
they were very niceKid-friendliness: they were very nice to us
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Dip