Count your damn days this location is horrible I left about an hour ago to unwrap
I don’t know what was going on at this Arby’s location, but this meal was absolutely disgusting. The customer service was fine, but the food? TRASH.
My sandwich was drowned in mayo — and I mean wrapped around the entire sandwich. On the bread, under the bread, on top of the bread, and oozing out the sides like somebody made it blindfolded. There was barely any lettuce, no onions, and the whole thing was so messy I had to take it apart and rebuild it at home on my own bread. That’s ridiculous.
I tried calling the store multiple times to let them know, and they didn’t answer the phone once.
And the “apple pie shake”? Be for real. It tasted like a plain vanilla shake with nothing apple about it.
This location is embarrassing. Zero stars. Zero flavor. Zero effort. I want my money back just off the strength of how disappointing this was.
Food: 1
Service: 3
RE Durham
Food service and staff is excellent at this location. Came back More than a year later and it's still great.
Atmosphere: 5
Food: 5
Service: 5
AyyDJ 23
Great experience
Atmosphere: 5
Food: 5
Service: 5
Fonda Logan
Ordered the beef and cheddar meal. The meat and the bread appeared to be old and the fries were cold and tasted like they were cooked in old grease. Had to throw the meal in the trash because I was afraid to eat it.
Atmosphere: 1
Food: 1
Service: 1
Rachel Jones
I placed my order via the drive through. I was greeted nicely and i placed my order. I was asked to pull up to wait on my order, a spicy chicken sandwich. After an extended wait I entered the restaurant to ask about my order. What I received was GARBAGE! The spicy chicken sandwich was cold and rubbery...which let me know it was precooked maybe frozen. It was thawed and heated in a microwave. The complimentary fries I was given by the manager for my extended wait were cold. This location is always a disappointment...I have ordered from this location in the past with the same or similar outcome different menu item. I'm done...I will not return.
Food: 1
Service: 1
D Baylor
Establisment was rather clean and organized. Food was cold and seemed to be cooked in old grease. Tender and fries were very dark and extremely crunchy. Seems crew was more focused on having personal conversation over food quality
Hermitstr
Great customer service, he was very sweet
Atmosphere: 4
Food: 4
Service: 5
Mark A. Mow
Normally I never have a problem at this location, but on August 1st, I waited for more than 5 minutes to place my food order...... I then waited for 20 minutes to get my order, after the 2 people behind me were served ahead of me. I guess the drive thru customers are more important than the walk up customers...... VERY PATHETIC SERVICE!!!
Atmosphere: 2
Food: 3
Service: 1
Erik Wells
Drive through took about 25 minutes. Not sure if this is standard, but they said it was the chicken. Also, the flavor in the soda fountain was very light.
Atmosphere: 3
Food: 3
Service: 3
johnny heard
They did not have any roast beef!!! Why are they open??
There are only two cars in drive-thru One customer inside and we've been waiting for 10 minutes on the curb to receive our food it doesn't make sense
Happy B
The service was terrible. Had me wait 14 minutes in drive thru and finally went in. No apologies, no nothing. VERY DISAPPOINTED
Atmosphere: 4
Food: 4
Service: 1
Marcus Graham
Didn't have what I ordered when I got to window, so I settled for a burger. Had to wait about 10 minutes for it. It tasted alright, but my frustration wouldn't allow me to enjoy it. I more than likely won't return.
Atmosphere: 2
Food: 2
Service: 2
AngryGlock
Clean restaurant with good food and friendly service.
Mathew Marciano
Went through the drive through and was the only car in line and waited 15 minutes for my food. Once I started eating I realized 1/3 items I ordered wasn’t correct.
Count your damn days this location is horrible
I left about an hour ago to unwrap
I don’t know what was going on at this Arby’s location, but this meal was absolutely disgusting. The customer service was fine, but the food? TRASH.
My sandwich was drowned in mayo — and I mean wrapped around the entire sandwich. On the bread, under the bread, on top of the bread, and oozing out the sides like somebody made it blindfolded. There was barely any lettuce, no onions, and the whole thing was so messy I had to take it apart and rebuild it at home on my own bread. That’s ridiculous.
I tried calling the store multiple times to let them know, and they didn’t answer the phone once.
And the “apple pie shake”? Be for real. It tasted like a plain vanilla shake with nothing apple about it.
This location is embarrassing.
Zero stars. Zero flavor. Zero effort.
I want my money back just off the strength of how disappointing this was.
Food: 1
Service: 3
Food service and staff is excellent at this location. Came back More than a year later and it's still great.
Atmosphere: 5
Food: 5
Service: 5
Great experience
Atmosphere: 5
Food: 5
Service: 5
Ordered the beef and cheddar meal. The meat and the bread appeared to be old and the fries were cold and tasted like they were cooked in old grease. Had to throw the meal in the trash because I was afraid to eat it.
Atmosphere: 1
Food: 1
Service: 1
I placed my order via the drive through. I was greeted nicely and i placed my order.
I was asked to pull up to wait on my order, a spicy chicken sandwich. After an extended wait I entered the restaurant to ask about my order.
What I received was GARBAGE! The spicy chicken sandwich was cold and rubbery...which let me know it was precooked maybe frozen. It was thawed and heated in a microwave.
The complimentary fries I was given by the manager for my extended wait were cold.
This location is always a disappointment...I have ordered from this location in the past with the same or similar outcome different menu item. I'm done...I will not return.
Food: 1
Service: 1
Establisment was rather clean and organized. Food was cold and seemed to be cooked in old grease. Tender and fries were very dark and extremely crunchy. Seems crew was more focused on having personal conversation over food quality
Great customer service, he was very sweet
Atmosphere: 4
Food: 4
Service: 5
Normally I never have a problem at this location, but on August 1st, I waited for more than 5 minutes to place my food order...... I then waited for 20 minutes to get my order, after the 2 people behind me were served ahead of me. I guess the drive thru customers are more important than the walk up customers...... VERY PATHETIC SERVICE!!!
Atmosphere: 2
Food: 3
Service: 1
Drive through took about 25 minutes. Not sure if this is standard, but they said it was the chicken. Also, the flavor in the soda fountain was very light.
Atmosphere: 3
Food: 3
Service: 3
They did not have any roast beef!!! Why are they open??
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
There are only two cars in drive-thru One customer inside and we've been waiting for 10 minutes on the curb to receive our food it doesn't make sense
The service was terrible. Had me wait 14 minutes in drive thru and finally went in. No apologies, no nothing. VERY DISAPPOINTED
Atmosphere: 4
Food: 4
Service: 1
Didn't have what I ordered when I got to window, so I settled for a burger. Had to wait about 10 minutes for it. It tasted alright, but my frustration wouldn't allow me to enjoy it. I more than likely won't return.
Atmosphere: 2
Food: 2
Service: 2
Clean restaurant with good food and friendly service.
Went through the drive through and was the only car in line and waited 15 minutes for my food. Once I started eating I realized 1/3 items I ordered wasn’t correct.
Atmosphere: 2
Food: 4
Service: 1
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