I get this is fast food, but managers, supervisors, whomever please make sure employees actually pay attention to what they are doing. I came here today, & ordered A peppermint frosted coffee with chocolate syrup and was given a milkshake. Had no problem returning it; cool, but when i received what i originally ordered my order was still wrong even after the girl who took it back asked me to repeat what i ordered TWICE . Why am i paying extra for toppings if y’all can’t even remember to add it to the order. I didn’t even bother turning back around because my order probably would have gotten wrong again. On top of that i asked for three sauces with my order, and didn’t realize i didn’t receive any of them until i got home. Humans make mistakes i get it, but damn be foreal.
Service: 1
bossgirlbabes
Food here is always good and fresh, the best Chick-fil-A imo
Rose Maclure
Everyone here is very nice! One worker, Neal, held the door open for 5 minutes out in the cold while my grandmother needed to take her time. Then he went by table to table asking if we needed anything which is amazing for a fast food restaurant! Robert was also amazing st the front counter! Amazing service
Atmosphere: 5
Food: 5
Service: 5
Justin Pennerman
Love The Fil A!!
Atmosphere: 5
Food: 5
Service: 5
Ademola Kolawole
Cool and splendid environment. Service was top notch and the experience was memorable.
New Centerville location, drive thru, in and out in less than 5 minutes, great service!
Food: 5
Service: 5
John Ashley
We live down the street and stop by here occasionally. Service is fast as usual. Just wish they had a playground but otherwise a nice smaller location.
Atmosphere: 4
Food: 5
Service: 5
Bruce McClure
I can't believe they cheaped out on the play space for kids. We came by tonight and there were so many kids they were waiting to get in. Come on people do better
Atmosphere: 1
Food: 5
Service: 3
Bliss Way
Clean. Excellent customer service. Plenty of parking. Drive through available. Delivery service go inside to pickup. Across the street from Aldi
Okay so I visited this location, asked for ice when I went inside and they had the audacity to examine my receipts and then proceed to tell me they can only fill one of my cups with ice. Ice is free I thought LOL. If you mess up an order they are quick to give you free cookies/brownies but give you hell when all you're asking for is ice because your iron is low at the moment and you need it. This Chick-fil-A does not meet the standards of all the other locations that I visited. I visit the Scenic Highway location twice a day everyday and have never had an issue. The Centerville location is 2 minutes from my home and after today's experience I will continue to travel the 15 minutes to visit the scenic highway location since they don't treat me like a criminal when all I ask for is a cup of ice. To make things worse, the manager cosigned this Behavior. I ended up ordering a cup of water and two cups of ice through the drive-thru and was able to receive it with no problem. I don't understand what the difference is between me physically walking inside the store asking for ice and me ordering it through the app and getting it with no issues. This is ridiculous. This will be the last time I visit this location, yes all because I was denied a free cup of ice. If you think I'm joking all you have to do is ask them to pull the mobile order from September 30 at around 7:00 p.m. I believe the order number was 4019.
Service: 1
Stachia Neal
This one is new and they're still working out some kinks. Looking forward to the efficiently run Chick-fil-A we all love
Atmosphere: 5
Food: 5
Service: 5
Mo Curry
Love Chik Fil A and will continue to support this location…I just want to mention that EVERY SINGLE ORDER IS MISSING AN ITEM!..and I do mean EVERY SINGLE TIME I order and pick up. I now ALWAYS stop in the drive thru line to check my bag before I drive away….missing chips, sandwiches, cookies, salad…it doesn’t matter, something will ALWAYS be missing. I’ll continue to come back though🤣, but I’m also going to check my order before I drive away.
I get this is fast food, but managers, supervisors, whomever please make sure employees actually pay attention to what they are doing. I came here today, & ordered A peppermint frosted coffee with chocolate syrup and was given a milkshake. Had no problem returning it; cool, but when i received what i originally ordered my order was still wrong even after the girl who took it back asked me to repeat what i ordered TWICE . Why am i paying extra for toppings if y’all can’t even remember to add it to the order. I didn’t even bother turning back around because my order probably would have gotten wrong again. On top of that i asked for three sauces with my order, and didn’t realize i didn’t receive any of them until i got home. Humans make mistakes i get it, but damn be foreal.
Service: 1
Food here is always good and fresh, the best Chick-fil-A imo
Everyone here is very nice! One worker, Neal, held the door open for 5 minutes out in the cold while my grandmother needed to take her time. Then he went by table to table asking if we needed anything which is amazing for a fast food restaurant! Robert was also amazing st the front counter! Amazing service
Atmosphere: 5
Food: 5
Service: 5
Love The Fil A!!
Atmosphere: 5
Food: 5
Service: 5
Cool and splendid environment. Service was top notch and the experience was memorable.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cobb Salad, Bacon Egg \u0026 Cheese Muffin Meal, Grilled Chicken Sandwich
Great customer service
Atmosphere: 5
Food: 5
Service: 5
New Centerville location, drive thru, in and out in less than 5 minutes, great service!
Food: 5
Service: 5
We live down the street and stop by here occasionally. Service is fast as usual. Just wish they had a playground but otherwise a nice smaller location.
Atmosphere: 4
Food: 5
Service: 5
I can't believe they cheaped out on the play space for kids. We came by tonight and there were so many kids they were waiting to get in. Come on people do better
Atmosphere: 1
Food: 5
Service: 3
Clean. Excellent customer service. Plenty of parking. Drive through available. Delivery service go inside to pickup. Across the street from Aldi
Atmosphere: 5
Service: 5
Restaurantji Recommends
It's Chic fil a !! Awesome as always
Always... The Best
Atmosphere: 5
Food: 5
Service: 5
Okay so I visited this location, asked for ice when I went inside and they had the audacity to examine my receipts and then proceed to tell me they can only fill one of my cups with ice. Ice is free I thought LOL. If you mess up an order they are quick to give you free cookies/brownies but give you hell when all you're asking for is ice because your iron is low at the moment and you need it. This Chick-fil-A does not meet the standards of all the other locations that I visited. I visit the Scenic Highway location twice a day everyday and have never had an issue. The Centerville location is 2 minutes from my home and after today's experience I will continue to travel the 15 minutes to visit the scenic highway location since they don't treat me like a criminal when all I ask for is a cup of ice. To make things worse, the manager cosigned this Behavior. I ended up ordering a cup of water and two cups of ice through the drive-thru and was able to receive it with no problem. I don't understand what the difference is between me physically walking inside the store asking for ice and me ordering it through the app and getting it with no issues. This is ridiculous. This will be the last time I visit this location, yes all because I was denied a free cup of ice. If you think I'm joking all you have to do is ask them to pull the mobile order from September 30 at around 7:00 p.m. I believe the order number was 4019.
Service: 1
This one is new and they're still working out some kinks. Looking forward to the efficiently run Chick-fil-A we all love
Atmosphere: 5
Food: 5
Service: 5
Love Chik Fil A and will continue to support this location…I just want to mention that EVERY SINGLE ORDER IS MISSING AN ITEM!..and I do mean EVERY SINGLE TIME I order and pick up. I now ALWAYS stop in the drive thru line to check my bag before I drive away….missing chips, sandwiches, cookies, salad…it doesn’t matter, something will ALWAYS be missing. I’ll continue to come back though🤣, but I’m also going to check my order before I drive away.
Atmosphere: 5
Food: 5
Service: 2
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