Dunkin'

3941 US-78, Snellville
(678) 353-6205

Recent Reviews

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Ashanti King

Asked for my hot chocolate to be made with milk it was still make with water but I paid for the milk 👎🏾

Sebastian Gomez B

Jennifer gave me an amazing service. Besides having a great attitude she was able to managed to handle a long and complicated order. Thank you for making this simple gesture a special one

Atmosphere: 5

Food: 5

Service: 5

Nicolas Tolosa

Bad service only on late hours no fresh coffee

ghaffar balushi

Service sucks

Atmosphere: 2

Food: 3

Service: 1

Courtney

It would be great to enjoy a bagel or croissant that tastes fresh, without the flavor of anything else. Please make sure the ovens and/or pans, or cleaning supplies are sanitized or food exposure is limited. I usually only order coffee from this location because the food often tastes like it’s picking up other flavors. I don’t experience this issue at other locations.

Atmosphere: 3

Food: 1

Service: 3

Taylor Talkington

If you are ordering anything other than donuts and hot coffee you are better off parking and going inside.

The few times I've tried to order an iced coffee or hot breakfast item in drive through I was asked to go to the second window and wait and I think they forgot I was there. After waiting for quite a while I eventually gave up and went inside, just to see the workers starting on my order after I asked about it.

Ordering inside has been much faster.

Food: 5

Service: 3

La'Nisha G

Dunkin never disappoints

Atmosphere: 5

Food: 5

Service: 5

Aruba Muhammad

Writing this review to say avoid this location at night since they like to close to their store one hour beforehand. Wasted our time

Service: 1

Ruben Mandujano

Great customer service

Atmosphere: 5

Food: 5

Service: 5

Nigel Cushnie

Awesome their stuff is good. And their parking lot is roommy

Atmosphere: 5

Food: 5

Service: 5

Carma Reese

Yesterday morning, I went in to order a maple frosted donut and an apple juice. The total came to $3.37, which I paid using Apple Pay while the clerk gathered my items. After the clerk retrieved the items, he tore up the printed receipt and told me I owed more money. He did some quick math in his head and said I still owed 64 cents.

His English wasn’t very clear, and I was confused. He insisted he had rung me up for two donuts—a maple frosted and an apple spice. I explained that I never mentioned an apple spice donut, but he continued to press the issue. He then called over the manager, a woman, and they began speaking to each other in Spanish.

Frustrated, I asked for a full refund. The manager claimed it was processed and gave me a receipt showing the refund—but I’m still waiting to see if it clears with my bank.

While I could have easily paid the 64 cents, it was the principle that mattered. The mistake was on their end, and the manager never offered an apology. Because of this experience, I won’t be returning to that location.

Update: The refund did process.

Service: 1

Dino Thomas

I've given this Dunkin' location multiple chances, but their espresso drinks consistently disappoint. Every time I’ve ordered, the espresso tastes weak and watery, lacking the rich, bold flavor you expect from a proper espresso-based drink.

Atmosphere: 3

Food: 2

Service: 2

Dylan Allen

Consistently under performing. The lady read our order back to us and the food was still wrong. The coffee tasted sour, like the creamer was expired. Would never recommend. This is now the bad Dunkin.

Atmosphere: 1

Food: 1

Service: 1

Jennifer Coronado

The shorter hispanic lady working late evening shifts always has an attitude and has never been able to assist me.

Atmosphere: 1

Food: 1

Service: 1

Alexys Flores

One of the nighttime baristas was really rude, she rolled her eyes at us, refused to assist us with making a new drink after the one she made was too sweet, and overall just didn’t know how to treat us correctly

Atmosphere: 1

Food: 1

Service: 1

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