Jimmy John's

Made an online order with promo code and the order was confirmed. I get there for them to tell me they won't make it because the promo is over. Why didn't they call or cancel the order? Why did they waste 20 minutes of my time? Don't trust them here.

Service: 1

Canceled my order for no reason

Atmosphere: 1

Food: 1

Service: 1

You guys Put out this massive promotion regarding free subs . You started taking orders at 4 yesterday ! I placed my order at 5:18 .
I get a call this morning saying I was too late and they’re cancelling it & just hung up . My first time getting to try Jimmy John’s to not try it smh. Very rude . Very unprofessional.

Atmosphere: 1

Food: 1

Service: 1

Horrible service management was not prepared for a promotion sent out by corporate! Now they are cancelling orders !

Atmosphere: 1

Food: 1

Service: 1

Tried to do the promo for toasted Tuesday. The Web site is terrible it wouldn't accept the code and said I had to create an account. I did and then it wouldn't accept it a second time stating I already used it!!! Not much of a promo if they block me from using it!!!!!

Up date review
Feb 20th
Today I tried giving this location a try again but truly I learn nothing. I placed an order at 7:50pm and got a call from restaurant at 8:23pm while I'm on my way to the restaurant they called to say they can't make my order because they are out of bread like how is a sandwich shop out of bread it's literally in 90% of what you sell uses bread, plus aren't you supposed to make enough bread to sell day old bread as well as
"French bread is baked throughout the day and never served more than 4 hours old!"

now I'm not just hungry, went out for nothing and wasted my gas, I won't get my money back and need to wait"3 to 5 business days " not to mention my order was $57 and change this shop is a joke and truly mediocre. Whether it's trash management or incompetent works just stay close.

Feb 5th
I use to work for Jimmy John's when I was in college in from 2019 to early 2021 in north Carolina, maybe because it was during covid time we had a different standard but it feels like Jimmy John's is only a small shadow of its formal empire. Man we greeted every customer even when busy. We made sandwiches in seconds. Even when it was one or two of us we had a strong standard we could handle between 10 to 20 customers in less then 15 minutes here one order takes 15 minutes. So sad to see.

Atmosphere: 1

Food: 1

Service: 1

Going to this location is like stepping into a pocket dimension. The women who work here are loudly, loudly talking to one another. There's a random woman, also not in uniform, behind the counter loudly talking. The sandwiches came out mushed like someone toddler death-gripped it. Just all around a weird experience.

Atmosphere: 1

Food: 2

Service: 2

Came in at 8:15 , closing at 9 . They said they are out of bread and we have to wait 25 minutes . We said we will wait. After 15 minutes they said that the bread is gonna be too hot to make the sandwich and said to use the little leftover bread. Closing time is at 9. At 8 PM you still need to make sure you have enough bread to serve your customers. After all you are a sandwich shop

Service: 1

Recommended dishes: Turkey Tom

If you’re ready to be filled with salmonella, e-coli and norovirus, then this is the place for you! I will NEVER eat at any Jimmy John’s from this past nearly end my life!
This particular location in Snellville, Ga scenic highway

Your closing staff should try being more polite to customers ❤️

I decided to try the Jimmy John BLT probably the worst BLT I've ever eaten and I've been eating BLTs for over 50 years they didn't even know to heat the bacon before they put it on the sub wasn't enough bacon wasn't even good bacon Don't get the

Atmosphere: 2

Food: 2

Service: 4

The employees are great here they were mindful of my religious beliefs and made accommodations accordingly. ALL WITHOUT ASKING!! They need a raise

Atmosphere: 5

Food: 5

Service: 5

I ordered two turkey tom sandwiches on sliced wheat bread. The cost was $8 per sandwich. I could have made this at home and saved me my money. Take a look at the pictures they look like a mini sandwich for kids. So disappointed!!!

Food: 1

Service: 1

Freaky fast is a thing of the past and they need to quit marketing it. Waited over half an hour for two subs.

Two families were here before us and there’s no telling how long they were waiting. We watched as they made every single online order before ours. Even ones that came through after we placed ours.

Atmosphere: 3

Food: 4

Service: 2

Not liking how they’re preparing your sandwich while talking over it. I can’t stand that! Do better protecting people meals while preparing them.

Atmosphere: 2

Food: 2

Service: 3