Please just close this restaurant down or a new owner needs to take over and fire the entire staff. Worst experience. I would give a zero if I could. Cashier in drive thru was completely incompetent after I attempted to give my order 5 times and then he got an attitude when he finally understood. Management may want to check the high transcripts on some of these teenagers you are hiring to make sure they can comprehend at least on a 5th grade level. This explains why they never have any customers.
Service: 1
Jennifer Mathews
This location is awful . The food was nasty . My kfc bowl looks like they used two day old corn . The girl in the window was nastier than the food . Very rude . Horrible attitude. The entire experience was horrible .
Atmosphere: 1
Food: 1
Service: 1
Amii Cole
The cook or manager (guy in the back long hair) shouting about waisting food because of a wrong order. Shouting at the girl who was running the register (who was very nice) where customers can hear him. Very unprofessional and uncomfortable environment for worker or eating.
Atmosphere: 1
Food: 2
Service: 1
nadine pryce
This KFC location on main ST is terrible! Every time I go there, I hoped they would do better, but it is still no better. I spend all most $50 there when i order there but they give me half box cold fries, terrible original chicken when I order extra crispy. today I wanted to give them another try, and they are closer to me. so, I pulled up and 2 of the employees where outside in the front smoking, they saw me and one of them a guy put out his cigarette and went inside. I walked in behind him he when behind the counter and told me to give him a minute, I said OK, he then got something off the wall like hand sanitizer and rubbed on his hands then walk away then wipe the rest of the whatever was on his hand on the back of his pants. WHAT was the point of using hand sanitizer if you are going to wipe it off on your dirty pants.? Anyway, I saw he was not the cook but the register guy, but he may also cook too, so am not sure. I try to order extra crispy chicken, and he said they don't have extra crispy and if want it would take like 15mintues. I asked if I want to take the original, I said no I want extra crispy chicken. then the guy in the back yell back to us I would have to wait no 20mins. i told him i can wait 20mins and that he should just cancel my order. they are terrible there. its 12:30 lunch time and am the only one in there and one car at the drive thru and you don't have any extra crispy chicken to give me 8 pieces. I just shucked my head and left. I drove like 15 mins to another KFC, drove up to the drive thru ordered got my crispy chicken in less than 1 min and back home enjoyed my KFC! So, this KFC will now be my new location. Great service.
Atmosphere: 2
Service: 1
Yulianny Perdomo
Terrible service. Customer service at the drive thru was the worst, they were rude when serving.
Atmosphere: 1
Food: 1
Service: 1
Liam
This was the worst dining experience of my LIFETIME. Manager was cursing out employees at the top of her lungs. She had absolutely no concern for the customers. She was cursing and throwing things, I could not believe my eyes. Enter this establishment at your own risk.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Fried Chicken
XTina Thor
I’m very disappointed with the service I received today. I tried to place an order for a 3-piece strip meal and specifically asked for it to be made fresh, even willing to wait. Instead of a helpful response, I could hear laughter behind the speaker, which felt unprofessional, kind of felt unsafe to even eat there anymore. After waiting, I was told it would be a 30-minute wait for fresh strips. It seemed like there was no manager on duty to handle the situation properly. Honestly, I was so frustrated that I almost offered to make the strips myself. This experience has left me dissatisfied, and I won’t be returning.
Atmosphere: 1
Food: 3
Service: 1
Destiny Rose
Food was old definitely not fresh
Eric Stokley
Store hours are until 10pm. Went by at 9:30 and one man in store with sign turned off and would not answer order screen or window. If your open until 10 then stay open until ten. If not explain reason for no service at window.
Atmosphere: 1
Food: 5
Service: 1
eddie battle
Computer ? down didn't have food to prepare order lost $31.00 on order man in the box was very Rude and said he spoke English do I know it... Yes I do Thanx ?
If you can avoid this place, please do by all means. This isn't the place you want to prepare your food. The staff are also very rude with despicable customer service.
Atmosphere: 1
Food: 1
Service: 1
liyah finch
I placed an order on Uber eats for a pot pie and 2 10 piece nuggets. After waiting 1 hour for my food (that was not the problem) it came with NO CHICKEN POT PIE. It also came with these worthless piece of chicken nuggets that was supposed to be a 20 piece. (I would add a picture of the pot pie too but I DIDNT GET IT!) I called KFC a numerous amount of times and no answer. I’m not the type to write reviews but yall made me so mad. WHY NOT CANCEL THE ORDER IF YALL DIDNT HAVE THE CHICKEN POT PIE? I still want my pot pie.
Ann Graham
Horrible service from the drive through cashier. Ask for some napkins , got a handful of crushed up napkins. Had to ask for some better ones. Training the employees to be more customer friendly would make me return. Food was just ok.
8/20/2024....stale oil used to fry the chicken. Why is the chicken so brown in color? Stop using stale oil. Ask for a refund, they don't do refund, ask for the manager, he's on break.( He was sitting outside) Ask the rude female employer her name and the store number, her response...it doesn't matter. Watch as the manager came back in the store and the situation explained to him. His reaction/ response was just to laugh at the situation. Shame on KFC.. Chicken should not taste like fish or this burnt. I am sick from front taking a bite.. I was so nauseous. This got to be the worst franchise!
Atmosphere: 1
Food: 1
Service: 1
Meka Battle
RUDE!!!
Sharon Krouse
I got charged for 10 pc meal when I ordered 8pc meal.I paid 31 dollars for 8pc meal
Please just close this restaurant down or a new owner needs to take over and fire the entire staff. Worst experience. I would give a zero if I could. Cashier in drive thru was completely incompetent after I attempted to give my order 5 times and then he got an attitude when he finally understood. Management may want to check the high transcripts on some of these teenagers you are hiring to make sure they can comprehend at least on a 5th grade level. This explains why they never have any customers.
Service: 1
This location is awful . The food was nasty . My kfc bowl looks like they used two day old corn . The girl in the window was nastier than the food . Very rude . Horrible attitude. The entire experience was horrible .
Atmosphere: 1
Food: 1
Service: 1
The cook or manager (guy in the back long hair) shouting about waisting food because of a wrong order. Shouting at the girl who was running the register (who was very nice) where customers can hear him. Very unprofessional and uncomfortable environment for worker or eating.
Atmosphere: 1
Food: 2
Service: 1
This KFC location on main ST is terrible! Every time I go there, I hoped they would do better, but it is still no better. I spend all most $50 there when i order there but they give me half box cold fries, terrible original chicken when I order extra crispy. today I wanted to give them another try, and they are closer to me. so, I pulled up and 2 of the employees where outside in the front smoking, they saw me and one of them a guy put out his cigarette and went inside. I walked in behind him he when behind the counter and told me to give him a minute, I said OK, he then got something off the wall like hand sanitizer and rubbed on his hands then walk away then wipe the rest of the whatever was on his hand on the back of his pants. WHAT was the point of using hand sanitizer if you are going to wipe it off on your dirty pants.? Anyway, I saw he was not the cook but the register guy, but he may also cook too, so am not sure. I try to order extra crispy chicken, and he said they don't have extra crispy and if want it would take like 15mintues. I asked if I want to take the original, I said no I want extra crispy chicken. then the guy in the back yell back to us I would have to wait no 20mins. i told him i can wait 20mins and that he should just cancel my order. they are terrible there. its 12:30 lunch time and am the only one in there and one car at the drive thru and you don't have any extra crispy chicken to give me 8 pieces. I just shucked my head and left. I drove like 15 mins to another KFC, drove up to the drive thru ordered got my crispy chicken in less than 1 min and back home enjoyed my KFC! So, this KFC will now be my new location. Great service.
Atmosphere: 2
Service: 1
Terrible service. Customer service at the drive thru was the worst, they were rude when serving.
Atmosphere: 1
Food: 1
Service: 1
This was the worst dining experience of my LIFETIME. Manager was cursing out employees at the top of her lungs. She had absolutely no concern for the customers. She was cursing and throwing things, I could not believe my eyes. Enter this establishment at your own risk.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Fried Chicken
I’m very disappointed with the service I received today. I tried to place an order for a 3-piece strip meal and specifically asked for it to be made fresh, even willing to wait. Instead of a helpful response, I could hear laughter behind the speaker, which felt unprofessional, kind of felt unsafe to even eat there anymore. After waiting, I was told it would be a 30-minute wait for fresh strips. It seemed like there was no manager on duty to handle the situation properly. Honestly, I was so frustrated that I almost offered to make the strips myself. This experience has left me dissatisfied, and I won’t be returning.
Atmosphere: 1
Food: 3
Service: 1
Food was old definitely not fresh
Store hours are until 10pm. Went by at 9:30 and one man in store with sign turned off and would not answer order screen or window. If your open until 10 then stay open until ten. If not explain reason for no service at window.
Atmosphere: 1
Food: 5
Service: 1
Computer ? down didn't have food to prepare order lost $31.00 on order man in the box was very Rude and said he spoke English do I know it... Yes I do Thanx ?
Restaurantji Recommends
If you can avoid this place, please do by all means. This isn't the place you want to prepare your food. The staff are also very rude with despicable customer service.
Atmosphere: 1
Food: 1
Service: 1
I placed an order on Uber eats for a pot pie and 2 10 piece nuggets. After waiting 1 hour for my food (that was not the problem) it came with NO CHICKEN POT PIE. It also came with these worthless piece of chicken nuggets that was supposed to be a 20 piece. (I would add a picture of the pot pie too but I DIDNT GET IT!) I called KFC a numerous amount of times and no answer. I’m not the type to write reviews but yall made me so mad. WHY NOT CANCEL THE ORDER IF YALL DIDNT HAVE THE CHICKEN POT PIE? I still want my pot pie.
Horrible service from the drive through cashier. Ask for some napkins , got a handful of crushed up napkins. Had to ask for some better ones. Training the employees to be more customer friendly would make me return.
Food was just ok.
8/20/2024....stale oil used to fry the chicken. Why is the chicken so brown in color? Stop using stale oil.
Ask for a refund, they don't do refund, ask for the manager, he's on break.( He was sitting outside)
Ask the rude female employer her name and the store number, her response...it doesn't matter.
Watch as the manager came back in the store and the situation explained to him.
His reaction/ response was just to laugh at the situation.
Shame on KFC.. Chicken should not taste like fish or this burnt.
I am sick from front taking a bite.. I was so nauseous.
This got to be the worst franchise!
Atmosphere: 1
Food: 1
Service: 1
RUDE!!!
I got charged for 10 pc meal when I ordered 8pc meal.I paid 31 dollars for 8pc meal
Food: 5
Service: 1
Recommended dishes: Fried Chicken
Loading...