Chicken is always good. Service is hit or miss. Sometimes employees have quite an attitude.
Atmosphere: 2
Food: 4
Service: 3
Care Bear
I went to get some food ordered through the app waited about 20 mins in line an they had no food that i ordered. I asked the person to cancel it. My card was still charged with no food.
Atmosphere: 1
Food: 1
Service: 1
Tyler Jones
They close way to early and there slow please get rid of these sorry people you close at 10 not 9:11
Austin Maxwell
Wife and I went to this location about two hours ago and ordered spicy chicken sandwiches, we both took a couple bites of the sandwiches and they were the most disgusting sandwiches we ever tasted and now we are both sick. This location needs to be shut down now!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Nati Tariku
Terrible!! place dirty, nasty food, customer service real bad, food takes an hour and it’s a fast food spot make it make
Atmosphere: 1
Food: 1
Service: 1
Samuel Jacob
Worst Popeyes ever bad service missing items and rude
Atmosphere: 1
Food: 1
Service: 1
Dwight Sampson
As we traveled from Oklahoma City to Atlanta Georgia We were impressed how friendly the employees were when we are in Georgia again this is our place to get good food fast. Dwight and Kathy Sampson
Atmosphere: 4
Food: 4
Service: 4
Rozaq Saleh
Came at 7:44 for picking the order I got my order at 8:39 they wasting too much
Service: 1
abreon brantley
Pulled up to the drive-thru an hour before closing because the doors to the inside were locked. While sitting at the speaker, no one took my order and they pretended I wasn’t there.
Atmosphere: 1
Food: 1
Service: 1
Boyzie Mathis
Let me start by saying that this location is trash. The food was good as always, but the service is the absolute worst. Popeyes is notorious for poor customer service. The Snellville location specially is extremely egregious with now nonchalant and apathetic they are towards customer service. Myself and several customers I know deal with it because the food is good, but taking 2 apple pies out of the trash and giving them to me is extremely disrespectful.I went through the drive through and was told I had to pull forward and my food will be brought out to me. Okay, no big deal. When my food arrived, there were two problems.A) The bag was missing a side for one of the 3 meals I ordered. (I unfortunately didn't catch this until I got home. smh)B) They place two biscuits in the bag instead of the 2 apple pies I ordered. I go inside to notify them of the mixup. The cashier told me that there weren't any pies ready and offered a couple different replacement items that I wasn't interested in. He said he can drop some if I was willing to wait. I told him no thank you and I'll just take a refund. That's when he looked confused and worried. He paced back and forth a couple times looking for a solution and offered a couple more items. I declined and said I just wanted the refund. With deep concern told the Manager, who was standing at the end of the counter, then they both went to the back of the store... The manager came back to the counter, and the cashier came back up a few moments later with a bag and two apples pies. They were cold and hard. I'm assuming the pies came from the trash because they did NOT come from the Kitchen or the heated staging area that is clearly visible for all customers to see.Why in the world would you give me food that did NOT come from the kitchen and think that is okay? I will NOT go back to this location ever again. Nor will I recommend this location to anyone I know or meet. If you are reading this, save yourself some frustration and do NOT go to the Popeyes Snellville location. It's not worth the time you have to wait, having to deal with abrasive employees who don't even seem to care, the frustration of getting your order wrong, and the negative energy of getting pissed off because you knew better than to go here anyway. Don't do it. Save your money and your piece of mind.
I decided to ride through the drive thru and immediately wished I had gone elsewhere. 2 cars in front of me waited 20 minutes, the speaker system is terrible and the young lady taken orders was short and seemed to be rushing me to finish my order. When I get to the window there was no greeting and my food was just shoved out of the window with no words.
Atmosphere: 2
Food: 4
Service: 1
Smiley Best
My cashier was so kind and polite. Very soft spoken ?
Atmosphere: 5
Food: 5
Service: 5
Christian
Orders are always
Atmosphere: 1
Food: 1
Service: 1
Miss F
It's been a year since I last been to Popeyes. Especially this location. They used to be ridiculously slow for service. However, I was pleasantly surprised by how fast the service was this recent visit. Good customer service as well from the employees as well.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Red Beans and Rice
Claude Poux
I dont even know where to start. This has to be hands down the worse popeyes I've been to and its not even in the "hood". Its in a nice area. Half the time I go there, the inside is locked and a bunch of employees sitting around doing nothing and not taking orders. Also I dont feel you need to be "chipper" like chik fila, but geez the employees at this popeyes be looking so damn unhappy. Like go to church or get some therapy for your trauma. The other night I made an online order and when i got there the resturant was "closed for repairs". The service at this popeyes is hot trash.I cant do it no more. I'm going to just drive an extra 5 miles to the popeyes on Pleasant Hill.Now to show this review isn't personal, when I actually am able to obtain some food its usually well made so the actual food isn't bad. Just the staff and service. Too much dark energy in that location for a place that makes awesome chicken
Chicken is always good. Service is hit or miss. Sometimes employees have quite an attitude.
Atmosphere: 2
Food: 4
Service: 3
I went to get some food ordered through the app waited about 20 mins in line an they had no food that i ordered. I asked the person to cancel it. My card was still charged with no food.
Atmosphere: 1
Food: 1
Service: 1
They close way to early and there slow please get rid of these sorry people you close at 10 not 9:11
Wife and I went to this location about two hours ago and ordered spicy chicken sandwiches, we both took a couple bites of the sandwiches and they were the most disgusting sandwiches we ever tasted and now we are both sick. This location needs to be shut down now!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Terrible!! place dirty, nasty food, customer service real bad, food takes an hour and it’s a fast food spot make it make
Atmosphere: 1
Food: 1
Service: 1
Worst Popeyes ever bad service missing items and rude
Atmosphere: 1
Food: 1
Service: 1
As we traveled from Oklahoma City to Atlanta Georgia We were impressed how friendly the employees were when we are in Georgia again this is our place to get good food fast. Dwight and Kathy Sampson
Atmosphere: 4
Food: 4
Service: 4
Came at 7:44 for picking the order I got my order at 8:39 they wasting too much
Service: 1
Pulled up to the drive-thru an hour before closing because the doors to the inside were locked. While sitting at the speaker, no one took my order and they pretended I wasn’t there.
Atmosphere: 1
Food: 1
Service: 1
Let me start by saying that this location is trash. The food was good as always, but the service is the absolute worst. Popeyes is notorious for poor customer service. The Snellville location specially is extremely egregious with now nonchalant and apathetic they are towards customer service. Myself and several customers I know deal with it because the food is good, but taking 2 apple pies out of the trash and giving them to me is extremely disrespectful.I went through the drive through and was told I had to pull forward and my food will be brought out to me. Okay, no big deal. When my food arrived, there were two problems.A) The bag was missing a side for one of the 3 meals I ordered. (I unfortunately didn't catch this until I got home. smh)B) They place two biscuits in the bag instead of the 2 apple pies I ordered. I go inside to notify them of the mixup. The cashier told me that there weren't any pies ready and offered a couple different replacement items that I wasn't interested in. He said he can drop some if I was willing to wait. I told him no thank you and I'll just take a refund. That's when he looked confused and worried. He paced back and forth a couple times looking for a solution and offered a couple more items. I declined and said I just wanted the refund. With deep concern told the Manager, who was standing at the end of the counter, then they both went to the back of the store... The manager came back to the counter, and the cashier came back up a few moments later with a bag and two apples pies. They were cold and hard. I'm assuming the pies came from the trash because they did NOT come from the Kitchen or the heated staging area that is clearly visible for all customers to see.Why in the world would you give me food that did NOT come from the kitchen and think that is okay? I will NOT go back to this location ever again. Nor will I recommend this location to anyone I know or meet. If you are reading this, save yourself some frustration and do NOT go to the Popeyes Snellville location. It's not worth the time you have to wait, having to deal with abrasive employees who don't even seem to care, the frustration of getting your order wrong, and the negative energy of getting pissed off because you knew better than to go here anyway. Don't do it. Save your money and your piece of mind.
Service: 1
Restaurantji Recommends
I decided to ride through the drive thru and immediately wished I had gone elsewhere. 2 cars in front of me waited 20 minutes, the speaker system is terrible and the young lady taken orders was short and seemed to be rushing me to finish my order. When I get to the window there was no greeting and my food was just shoved out of the window with no words.
Atmosphere: 2
Food: 4
Service: 1
My cashier was so kind and polite. Very soft spoken ?
Atmosphere: 5
Food: 5
Service: 5
Orders are always
Atmosphere: 1
Food: 1
Service: 1
It's been a year since I last been to Popeyes. Especially this location. They used to be ridiculously slow for service. However, I was pleasantly surprised by how fast the service was this recent visit. Good customer service as well from the employees as well.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Red Beans and Rice
I dont even know where to start. This has to be hands down the worse popeyes I've been to and its not even in the "hood". Its in a nice area. Half the time I go there, the inside is locked and a bunch of employees sitting around doing nothing and not taking orders. Also I dont feel you need to be "chipper" like chik fila, but geez the employees at this popeyes be looking so damn unhappy. Like go to church or get some therapy for your trauma. The other night I made an online order and when i got there the resturant was "closed for repairs". The service at this popeyes is hot trash.I cant do it no more. I'm going to just drive an extra 5 miles to the popeyes on Pleasant Hill.Now to show this review isn't personal, when I actually am able to obtain some food its usually well made so the actual food isn't bad. Just the staff and service. Too much dark energy in that location for a place that makes awesome chicken
Atmosphere: 1
Food: 4
Service: 1