I would like to thank the Snellville location for my free Veterans meal and the staff was very nice, helpful and professional.Five Stars across the board
Virtually Active
Today was a birthday meal and it was on point. Everything was delicious and their sauce is worth enough to buy on its own.
Atmosphere: 5
Food: 5
Service: 5
Nee
Store is ran by teenagers!!! All you her from the kitchen is swear word after swear word.i give 0 stars!!
Atmosphere: 1
Food: 1
Service: 1
Caché Minor
This is THE WORST Shane’s I’ve ever been to! Their customer service is terrible they never answer their phones and PLEASE never go in after 8:30pm bc their cooks ALWAYS shut down the kitchen early! This location gives Shane’s a bad name.
Atmosphere: 3
Food: 2
Service: 1
Veronica Speir
Onion rings were burnt, employees were too busy to take care of customers. Terrible experience. Don't know if I will ever be back!!
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Chicken Tenders
Shannon Fuller
The food was terrible, service was worse, and the staff was unprofessional. There were four of us and at 2 in the afternoon on a Saturday, there were only 3 other people in there. That should have been my sign to leave. We waited about 45 minutes to get our food. The food was sub-par.
Atmosphere: 1
Food: 1
Service: 1
Jackson Harris
I placed a to go order, watched 10 other people walk in and out in front of me and I waited patiently for 40 minutes. I get home and the okra is burnt. The sweet potato fries are soggy (but that may be normal for to go). The people behind the counter acted as if my food was coming very soon and that I was being impatient when I asked politely after 30 minutes the status of my food. They did not answer me if my order was forgotten. Very disappointed with the service and the food quality especially considering how long I waited.I appreciate management offering to make up for it. I would be grateful to take them up on that.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Pulled Pork
Grape Loco
Rib platter was good . I had Mac , beans , a half slab & Texas toast . WHOLE MEAL WAS GOOD
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mac
Marie Thomas
Food is great. People are nice. Place is clean and comfortable as
Atmosphere: 5
Food: 5
Service: 5
Cascadia LOVES Anthem
Terrible!The food was disgusting, chcicken tenders were hard and small, so small that the palm of your hand is bigger than the tenders, I kid you not, I measured them.You can pay over 11 dollars for them and not even the order of 6 will be enough to fill you up.Also the salt shaker at my table had grease and grime all over it, very gross.Hardly anybody comes here to eat, and I see why. The staff are friendly, but the food is just not good.
If you want quick & good bbq Shane has it. The fried okra was better than ever. I needed a quick fix for some folks that dropped by during my mealtime and I just made a bigger salad to go with my bbq it was right on. I wished I knew they were coming I'd pull out my grill and take the credit for the bbq. DELICIOUS ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
J W
I love bbq and I really like Shane's, But my experience today wasn't great. Me and my family waited 30 minutes and our food still wasn't ready. Place was empty too. I asked how much longer the worker went and checked and I'm guessing they forgot a dine In order on top of all the pick up orders. I asked for my money back and 2 female workers had attitude about it (not directly towards me but still).
Chauncey Pinson
We ordered the family feast and the best thing was dessert. The chopped pork, chopped chicken, fried tenders, and the boneless chicken in the sauce were all dry and not fresh. For me to get home and nothing was good I was not pleased. I had to go back out and get my family something else for dinner. How can we make this situation better and/or not happen again. Thanks.
Parking: Parking was adequate
tangy Higgins
I ordered 2 chicken salad sandwiches which was pretty good. I also ordered 2 orders of the 6 piece chicken tenders and fries and an order of hot boneless wings. The tenders and the boneless wings were horrible. The chicken was fried so hard we couldn't even bite into it. I spent over $50 on this order to have to throw it away. This is the 2nd time visiting this establishment that the chicken was fried so hard or burnt that we couldn't even eat it. As much as I love their chicken salad sandwich I will not be returning to this establishment. Very disappointed
Craig Scott
Picked up some food for the holidays and it was a very pleasant experience. Good pricing for a number of different options available. Staff was great and made sure that my order was correct and on time for pick-up. They did a great job!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: BBQ Chicken, Brunswick Stew, Baby Back Ribs
I would like to thank the Snellville location for my free Veterans meal and the staff was very nice, helpful and professional.Five Stars across the board
Today was a birthday meal and it was on point. Everything was delicious and their sauce is worth enough to buy on its own.
Atmosphere: 5
Food: 5
Service: 5
Store is ran by teenagers!!! All you her from the kitchen is swear word after swear word.i give 0 stars!!
Atmosphere: 1
Food: 1
Service: 1
This is THE WORST Shane’s I’ve ever been to! Their customer service is terrible they never answer their phones and PLEASE never go in after 8:30pm bc their cooks ALWAYS shut down the kitchen early! This location gives Shane’s a bad name.
Atmosphere: 3
Food: 2
Service: 1
Onion rings were burnt, employees were too busy to take care of customers. Terrible experience. Don't know if I will ever be back!!
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Chicken Tenders
The food was terrible, service was worse, and the staff was unprofessional. There were four of us and at 2 in the afternoon on a Saturday, there were only 3 other people in there. That should have been my sign to leave. We waited about 45 minutes to get our food. The food was sub-par.
Atmosphere: 1
Food: 1
Service: 1
I placed a to go order, watched 10 other people walk in and out in front of me and I waited patiently for 40 minutes. I get home and the okra is burnt. The sweet potato fries are soggy (but that may be normal for to go). The people behind the counter acted as if my food was coming very soon and that I was being impatient when I asked politely after 30 minutes the status of my food. They did not answer me if my order was forgotten. Very disappointed with the service and the food quality especially considering how long I waited.I appreciate management offering to make up for it. I would be grateful to take them up on that.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Pulled Pork
Rib platter was good . I had Mac , beans , a half slab & Texas toast . WHOLE MEAL WAS GOOD
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mac
Food is great. People are nice. Place is clean and comfortable as
Atmosphere: 5
Food: 5
Service: 5
Terrible!The food was disgusting, chcicken tenders were hard and small, so small that the palm of your hand is bigger than the tenders, I kid you not, I measured them.You can pay over 11 dollars for them and not even the order of 6 will be enough to fill you up.Also the salt shaker at my table had grease and grime all over it, very gross.Hardly anybody comes here to eat, and I see why. The staff are friendly, but the food is just not good.
Atmosphere: 1
Food: 1
Service: 4
Restaurantji Recommends
If you want quick & good bbq Shane has it. The fried okra was better than ever. I needed a quick fix for some folks that dropped by during my mealtime and I just made a bigger salad to go with my bbq it was right on. I wished I knew they were coming I'd pull out my grill and take the credit for the bbq. DELICIOUS ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
I love bbq and I really like Shane's, But my experience today wasn't great. Me and my family waited 30 minutes and our food still wasn't ready. Place was empty too. I asked how much longer the worker went and checked and I'm guessing they forgot a dine In order on top of all the pick up orders. I asked for my money back and 2 female workers had attitude about it (not directly towards me but still).
We ordered the family feast and the best thing was dessert. The chopped pork, chopped chicken, fried tenders, and the boneless chicken in the sauce were all dry and not fresh. For me to get home and nothing was good I was not pleased. I had to go back out and get my family something else for dinner. How can we make this situation better and/or not happen again. Thanks.
Parking: Parking was adequate
I ordered 2 chicken salad sandwiches which was pretty good. I also ordered 2 orders of the 6 piece chicken tenders and fries and an order of hot boneless wings. The tenders and the boneless wings were horrible. The chicken was fried so hard we couldn't even bite into it. I spent over $50 on this order to have to throw it away. This is the 2nd time visiting this establishment that the chicken was fried so hard or burnt that we couldn't even eat it. As much as I love their chicken salad sandwich I will not be returning to this establishment. Very disappointed
Picked up some food for the holidays and it was a very pleasant experience. Good pricing for a number of different options available. Staff was great and made sure that my order was correct and on time for pick-up. They did a great job!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: BBQ Chicken, Brunswick Stew, Baby Back Ribs
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