I haven’t been to Steak n’ Shake in years. It was a great experience that I kind of did not expect. Shake was awesome and burger was really good. I highly recommend.
Atmosphere: 4
Food: 5
Service: 5
Melissa Cuadra
I have doordash and picked up here and placed a mobile app order... that being said here's my honest experiences my personal order was basically ready for pickup by the time I made it from my house I just had to get a cooks attention to even be acknowledged... as a DD driver its different... I often times am waiting, its hard to get anyone to even acknowledge you then you're still probably wait a min... I would say tbh as a DD driver the wait is 10+ mins as a actual customer on their app as long as you can talk to a human basically you tell them what's up yk your name and stuff they just the collect it and bag it up (if ya get a shake and I totally do every time lol it might add like 1 min) tbh tho we got 2 meals with upgraded to cheese fries and drinks upgraded to specialty shares we still only paid between 21 and 26$ and the burgers and shakes are worth it at least to me... you can't do that at some competitors and they're not anywhere near as tasty
Atmosphere: 2
Food: 4
Service: 3
Amanda Adams
Service was great food was good and the place was clean.
Atmosphere: 5
Food: 5
Service: 5
Dennis Kreson
Ordered from a kiosk. It gave you all the options to modify your order. It was easy to use and the order came out and it was perfect.
Atmosphere: 5
Food: 5
Service: 5
Colin Kimsey
Having to order by kiosk was a little unexpected, but in fairness, it's been a while since I've been to this place! But it's nice and nostalgic, ordering our food was easy, and the staff was very nice. I had fun scanning the code on my coupon to get my drink, it was surprisingly novel! Sure, it might be an extra step, but somehow I found it really fun! The fries were delicious, and satisfying to eat, and the double garlic steak burger was divine. It was a little quiet when we first got there, but I think we got there a little while before the lunch crowd was coming in, since things got more lively over time!
Atmosphere: 4
Food: 5
Service: 5
Mariah Bowens
Has the best milk 🥛 shakes. My favorite is Oreo Mint Cookies & Cream.
Atmosphere: 4
Food: 5
Service: 4
Jameela Belyeu
Their fries are the best I’ve had a fast food place.
J- Knock
Been to many times. Gotta go back again!!
Atmosphere: 5
Food: 5
Service: 5
Lijo Ooroth
The manager here is amazing. Best service I’ve received in a long time.
Good fries! No crowd today, and lots of workers! Able to be seated and served quickly 😊
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Debra Brown
I don't really care for having to use a kiosk every time. There was one lady there that was so friendly and eager to help though. She made the experience good.
Atmosphere: 3
Food: 4
Service: 3
Bryson Sowell
Amazing place loved the food
Food: 5
Service: 4
Ms. Fox
8 out of 10 experience
Atmosphere: 4
Food: 4
Service: 4
Shy
I have been coming to this location for years. Everytime I visit, the food is always fresh! I appreciate the quality and freshness of the food so much! It’s usually a wait in the drive thru line, but it’s worth it! The customer service is always top tier as well! Please don’t let the pressure of long wait times change the way that you provide quality food! The wait is well worth it, and this location is amazing !! The last two meals I purchased were the original steak burger meal and the garlic burger meal. Both were chef’s kiss all because your team takes pride in making quality, fresh food! I try to limit my fast food intake. However, nothing is worse than having a “cheat” day and the food is horrible. That’s why when I’m on the go, my “cheat” meals will always come from Steak ‘n Shake, specifically this Snellville location. THANK YOU!!!
Very nice people working there. Always kindly.
Atmosphere: 5
Food: 5
Service: 5
I haven’t been to Steak n’ Shake in years. It was a great experience that I kind of did not expect. Shake was awesome and burger was really good. I highly recommend.
Atmosphere: 4
Food: 5
Service: 5
I have doordash and picked up here and placed a mobile app order... that being said here's my honest experiences my personal order was basically ready for pickup by the time I made it from my house I just had to get a cooks attention to even be acknowledged... as a DD driver its different... I often times am waiting, its hard to get anyone to even acknowledge you then you're still probably wait a min... I would say tbh as a DD driver the wait is 10+ mins as a actual customer on their app as long as you can talk to a human basically you tell them what's up yk your name and stuff they just the collect it and bag it up (if ya get a shake and I totally do every time lol it might add like 1 min) tbh tho we got 2 meals with upgraded to cheese fries and drinks upgraded to specialty shares we still only paid between 21 and 26$ and the burgers and shakes are worth it at least to me... you can't do that at some competitors and they're not anywhere near as tasty
Atmosphere: 2
Food: 4
Service: 3
Service was great food was good and the place was clean.
Atmosphere: 5
Food: 5
Service: 5
Ordered from a kiosk. It gave you all the options to modify your order. It was easy to use and the order came out and it was perfect.
Atmosphere: 5
Food: 5
Service: 5
Having to order by kiosk was a little unexpected, but in fairness, it's been a while since I've been to this place! But it's nice and nostalgic, ordering our food was easy, and the staff was very nice. I had fun scanning the code on my coupon to get my drink, it was surprisingly novel! Sure, it might be an extra step, but somehow I found it really fun! The fries were delicious, and satisfying to eat, and the double garlic steak burger was divine. It was a little quiet when we first got there, but I think we got there a little while before the lunch crowd was coming in, since things got more lively over time!
Atmosphere: 4
Food: 5
Service: 5
Has the best milk 🥛 shakes. My favorite is Oreo Mint Cookies & Cream.
Atmosphere: 4
Food: 5
Service: 4
Their fries are the best I’ve had a fast food place.
Been to many times. Gotta go back again!!
Atmosphere: 5
Food: 5
Service: 5
The manager here is amazing. Best service I’ve received in a long time.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Good fries! No crowd today, and lots of workers! Able to be seated and served quickly 😊
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
I don't really care for having to use a kiosk every time. There was one lady there that was so friendly and eager to help though. She made the experience good.
Atmosphere: 3
Food: 4
Service: 3
Amazing place loved the food
Food: 5
Service: 4
8 out of 10 experience
Atmosphere: 4
Food: 4
Service: 4
I have been coming to this location for years. Everytime I visit, the food is always fresh! I appreciate the quality and freshness of the food so much! It’s usually a wait in the drive thru line, but it’s worth it! The customer service is always top tier as well! Please don’t let the pressure of long wait times change the way that you provide quality food! The wait is well worth it, and this location is amazing !! The last two meals I purchased were the original steak burger meal and the garlic burger meal. Both were chef’s kiss all because your team takes pride in making quality, fresh food! I try to limit my fast food intake. However, nothing is worse than having a “cheat” day and the food is horrible. That’s why when I’m on the go, my “cheat” meals will always come from Steak ‘n Shake, specifically this Snellville location. THANK YOU!!!
Atmosphere: 5
Food: 5
Service: 5
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